Sheraton West Des Moines Hotel
1800 50th Street
West Des Moines, IA 50266, US
West Des Moines, IA 50266, US
Sheraton West Des Moines Hotel welcomes four-legged guests at their pet-friendly accommodation. Pet fee is USD $75 per stay. Pet weight limit is 75 lbs. **In common areas, pets must be on leash or in carrier.
Book Now from $137/night
About This Property
This Des Moines hotel is a 5 minute drive from the Living History Farms. The hotel offers a free shuttle to the Des Moines International Airport and to other points within a 3 mile radius of the hotel. Modern guest rooms feature a flat-screen TV, white bedding and large windows at the Sheraton West Des Moines. The rooms also have luxury bath amenities and bathrobes. Guests can work out in the fitness center or work in the business center. The hotel also has a terrace and bar. The Sheraton West is a 10 minute drive from the Des Moines Art Center. The hotel is a 5 minute walk from shopping and dining in Des Moines.
Room Types
Guest room, 1 King, Sofa bed, City view (non-refundable)
Guest room, 1 Queen, City view (non-refundable)
Guest room, 2 Double, City view (non-refundable)
Junior Suite, 1 King, Sofa bed, City view (non-refundable)
Suite, 1 King, Sofa bed, City view (non-refundable)
Concierge level, Presidential Suite, 1 King, Sofa bed (non-refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- Access To Health Care Professionals
- Accessibility Meeting Spaces Available
- Accessible Bathtub Available
- Accessible Concierge Desk
- Accessible Entrance To Swimming Pool
- Accessible Parking
- Accessible Public Restrooms
- Accessible Registration Desk Available
- Accessible Rooms Through Interior Corridor Available
- Accessible Rooms With 32-inch Wide Door Opening Available
- Accessible Route To Business Center
- Accessible Route To Fitness Center
- Accessible Route To Guest Rooms
- Accessible Route To The Registration Desk Available
- Accessible Shower Available
- Accessible Toilet
- Accessible Vanities Available
- Air Conditioning In Public Area
- Airport Shuttle (charges May Apply)
- Alarm Clock
- Audible Alarm
- BBQ Facilities
- Balcony/terrace
- Bar
- Body Thermometer Available
- Car Rental Available
- Cashless Payment Available
- Cleaning Products Available
- Closed-caption TV
- Concierge Services
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Deadbolt On Doors Available
- Doorman
- Electronic Room Key
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- First Aid Kit Available
- Fitness Center
- Flashing Door Knocker Available
- Food Delivery
- Gift/souvenir Shop
- Golf Course
- Grocery Delivery
- Guests Can Opt-out Of Daily Cleaning Service
- Hand Sanitizer In Guest Accommodation And Key Areas
- Hearing Accessible Room And/or Kit Available
- Heating In Public Area
- Hygiene Certification
- Individually-wrapped Food Options
- Indoor Pool
- Internet Access (charges May Apply)
- Kid-friendly Dinning
- Kitchenware
- Laundry Services
- Lever Handles On Door Available
- Lowered Deadbolt On Doors Available
- Lowered Electrical Outlets Available
- Lowered Night Guard On Doors Available
- Lowered View Port In Doors Available
- Luggage Storage & Lockers
- Main Entrance
- Meeting/Banquet Facilities
- Mobility Accessibility Available
- Non-Smoking Rooms Available
- Non-slip Grab Bar Available
- Non-smoking Property
- On-site Accessible Restaurants/lounges
- On-site Parking
- Parking Available
- Parking Available (charges May Apply)
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Poolside Bar
- Protective Screen Or Physical Barriers In Appropriate Areas
- Restaurant(s)
- Room Service
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Self-closing Doors Available
- Self-operating Lift To Hotel Swimming Pools
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shops On Site
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- TTY/TDD Compatibility Available
- Temperature Check For Guests And Staff
- View Port In Door Available
- Visual Alarms
- Wheelchair Accessible
- Wi-Fi Available In Public Areas (charges May Apply)
Recent Reviews
Review
This guest did not leave comments about this hotel.
Positives:
The front desk women are great. And fun. Remembered & greeted me every time I passed. Helpful. Remembered Nice to see smiling faces when we got off the road. Beautiful hotel and room
Negatives:
Not a thing!
Positives:
The friendly and helpful staff made this a very positive experience for us.
Positives:
Room was beautiful, large and comfortable beds. Front desk staff is amazing - friendly, smiling faces greeting us and had fun interactions throughout our stay. Full size, high quality toiletries to use, no tiny bottles with not enough and so much plastic
Negatives:
Hallway floors were a little dirty around the edges. That's all the negative I got!
Positives:
Overall atmosphere
Negatives:
Slow shower drain
Positives:
Beautiful layout, friendly staff, pristine bedroom.
Negatives:
Only problem was Ice Machine on our floor was broken.
Review
Relaxing
Positives:
The bar was nice
Negatives:
No hot tub and kids playing in elevators
Review
Passable
Positives:
great property. easy parking, right off the interstate.
Negatives:
NO FREE WIFI UNLESS YOU WANT TO SIGN UP TO BE A MEMBER! seriously. I am not paying $6 to use wifi. it's free at all motels, not sure why Marriott Sheraton needs to charge. won't be a next time.staff doesn't seem to smile of care you are t
Positives:
Clean rooms. Friendly staff. Nice fitness room
Negatives:
It's more of a hotel for conferences and events. The breakfast was priced to high for what they served
Review
Pleasant
Positives:
When checking in Milly at the front desk was very friendly and helpful. She made sure we had everything we needed.
Positives:
The front desk clerk/manager was amazing! He was friendly, welcoming, and wanted to ensure our satisfaction. He went out of his way to make sure we had what we needed! He is a tremendous asset to the Sheraton!
Negatives:
I would have liked a refrigerator in the room. Otherwise everything was perfect!
Positives:
Great breakfast
Negatives:
Need cleaned room carpet
Review
Had a great time
Positives:
Nice lobby. Nice bar.
Negatives:
"Pet Friendly" hotel. Charged us $50 to have our service dog stay with us. Room smelled of cigarettes & dog urine. The AC did not work, it was 78 in the room. Went to front desk & was told someone would be up to fix AC. Noone came. Bad experien
Positives:
The staff tried to help me with this erroneous date that pricelines website booked my stay for. I wanted to stay Aug 29th and somehow priceline's website booked the hotel for 12 days later!?????? Now, staff said they could not rebook it because it was booked third party. So i called both priceline and booking.com and confirmed that it was booking.com that beeded to either refund the stay OR rebook the stay. Why im still upset at staff at Sheraton is that they actually SHOULD have the power to refund me or rebook. I think it speaks terribly for their system that they couldn't do that simple thing, given booking.com will still be paying them for the stay that (absurd as it is) was "non refundable". Again, I booked the stay for Aug 29th. Priceline's website changed that date against my will.
Negatives:
When i had the booking.com agents on the line (yes THREE different times i waited on hold at the hotel for 20 mins each time) they said that they just needed confirmation from the hotel manager. I said I can hand you off to the hotel manager right now. The agent from booking.com all three times said no they cant do that for security reasons, but they can call the hotel or the hotel can call them. So we tried that twice, both ways!! And both times they put the management at Sheraton on hold for 10+ mins until they had to go do their job and couldnt hold any longer!!! And they claimed there was too much static on the line whennit was the other way around!! So, who am I MOST frustrated with? A: Booking.com! Worst predatory business practices I've EVER seen ANYWHERE! And believe me I eill be posting reviews all in due time on evry travel site i can find unless I do get my full refund for this stay I have paid $128 for and never got to use or got refunded. I will make priceline ans booking.com pay dearly for not refunding me.
Review
Booking.com wouldnt refund my stay when it was erroneously booked for 12 days after I booked it for.
Review
This guest did not leave comments about this hotel.
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