Best Western Louisville East Inn & Suites
9802 Bunsen Way
Louisville, KY 40299, US
Louisville, KY 40299, US
Best Western Louisville East Inn & Suites welcomes pets at their pet-friendly accommodation. Pet fee USD $10 per pet, per night. The number of pets allowed is 2. Pet weight limit is 50 lbs. *Dog potty area on property. Cats, rabbits and other small pets may be considered.
About This Property
This hotel is located 14 mi from Churchill Downs, home of the Kentucky Derby, and features free WiFi and an indoor heated pool. Downtown Louisville is 12 mi away. Each room at the Best Western Louisville East Inn & Suites features cable TV and a work desk. Toiletries are provided. Some rooms have a sofa bed. Guests can work out in the on-site fitness center at Best Western Louisville East Inn & Suites or relax in the hot tub. A business center is also provided. A daily continental breakfast with hot items is offered. Six Flags Kentucky Kingdom Amusement Park is a 15-minute drive from the Best Western Louisville East Inn & Suites. The Louisville Slugger Museum & Factory is 12 mi away.
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Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- ATM/cash Machine On Site
- Accessible Parking
- Air Conditioning
- Breakfast Takeaway Containers
- Business Centre
- CCTV In Common Areas
- CCTV Outside Property
- Cashless Payment Available
- Contactless Check-in/check-out
- Daily Housekeeping
- Delivered Food Is Securely Covered
- Facilities For Disabled Guests
- Family Rooms
- Fax/photocopying
- Fire Extinguishers
- First Aid Kit Available
- Fitness Centre
- Free Parking
- Free WiFi
- Guest Accommodation Is Disinfected Between Stays
- Guest Accommodation Sealed After Cleaning
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Indoor Pool
- Internet Services
- Key Card Access
- Lift
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Meeting/Banquet Facilities
- Non-smoking Rooms
- Non-smoking Throughout
- Outdoor Furniture
- Parking
- Parking On Site
- Physical Distancing In Dining Areas
- Physical Distancing Rules Followed
- Screens Or Physical Barriers Placed Between Staff And Guests In Appropriate Areas
- Security Alarm
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Sun Terrace
- Swimming Pool
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- Vending Machine (Drinks)
- Vending Machine (snacks)
- WiFi
- WiFi Available In All Areas
- Wine/champagne
Recent Reviews
Positives:
Location to downtown was nice
Negatives:
The room had an odor that seemed like it was an old smoking room. Someone on our floor was using cannabis and I had my family with me( that was a fun conversation). We had to wipe down in front of the tv, there was a sticky substance on the tv stand. Beds were incredibly uncomfortable. We had to ask several times for more towels to only be given two at a time. The nice front desk attendant stated they were in the dryer, but they hadn't had any ready at the time. We needed towels for after the pool, and being that there were none in the pool area we had to beg for those again. The shower curtain wasn't able to close all the way, so water was all over the floor after each shower making the towel situation worse. Pancake machine wasn't working, breakfast was disappointing.
Review
Disappointing
Review
Good
Positives:
Convenience to where we needed to be. Staff nice. Good selection for breakfast.
Negatives:
Towels were rough on the skin.
Review
Very good
Positives:
Breakfast was good and room was clean
Negatives:
Sofa bed was broken when we paid extra to have a room with a sofa bed for our family of 5. The smell throughout the hotel of people still smoking in non-smoking rooms, specifically weed smoking. I don’t want my kids exposed to that.
Review
The location was great and...
Positives:
Safe and close to restaurants and groceries.
Negatives:
Nothing
Review
Quite and comfortable bed &...
Positives:
Good location, friendly staff.
Negatives:
Lift broke down 3 times. We just happened to be on the third floor.
Review
Good
Review
Very good
Positives:
Receptionist lovely .
Negatives:
No changing room at the pool; had to change in the toilet !
Review
Fine
Positives:
The breakfast is great. The staff is nice. The room was clean.
Negatives:
Our bed broke. They knew it was broke and didn't tell us when we checked in. But we asked for it to be fixed and they fixed it for us right away.
Review
Truck show
Review
Very good
Review
Exceptional
Review
Very good
Review
Superb
Positives:
Breakfast is great real eggs. But I miss the cranberry juice. Swimming late for adults because hotel pool was full of children until 9pm
Negatives:
Elevator was down we were on the 4th floor and my husband has a bad hip. 45 steps and he has been in extreme pain every since. Thank God it was working by check out or I'm not sure what we would have done.
Review
Very good
Review
Passable
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