Tru by Hilton Richmond KY
1020 Amberly Way
Richmond, KY 40475, US
Richmond, KY 40475, US
Tru by Hilton Richmond KY is pet friendly. Pet fee is $75/stay (1-4 nights) $125/stay (5+ nights). The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Dogs and cats are welcome.
About This Property
Featuring 3-star accommodations, Tru By Hilton Richmond is located in Richmond, 14 miles from Fort Boonesborough State Park and 23 miles from The Arboretum. The property is around 24 miles from Ashland The Henry Clay Estate, 26 miles from Rupp Arena and 26 miles from Lexington Convention Center. The hotel features an indoor pool and a 24-hour front desk and free WiFi throughout the property. At the hotel, each room comes with air conditioning and a TV. Hunt-Morgan House is 26 miles from Tru By Hilton Richmond, while The Mall at Lexington Green is 27 miles away. Blue Grass Airport is 32 miles from the property.
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Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- Air Conditioning
- Air Conditioning In Public Area
- Blackout Curtains
- Cleaning Products Available
- Coffee/tea Maker
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Desk/workspace Available
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- First Aid Kit Available
- Fitness Center
- Free Breakfast
- Free Face Masks
- Free Parking
- Free Wi-Fi
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Hygiene Certification
- Individually-wrapped Food Options
- Indoor Pool
- Ironing Amenities
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Room Service
- Safety Deposit Box
- Separate Shower/bathtub
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- TV & Movies/Shows
- Telephone
- Temperature Check For Guests And Staff
- Toiletries Provided
- Wheelchair Accessible
Recent Reviews
Positives:
Pool
Review
Superb
Review
Clean and comfortable
Positives:
Cleaned
Negatives:
We booked because there was a pool but the pool was shut down so that was disappointing
Review
Exceptional
Review
Good
Positives:
Breakfast was very good.
I like showers instead of tub/shower combo
Review
Tru lived up to my...
Negatives:
Tile in shower was falling apart
Review
Very good
Review
Superb
Review
Passable
Review
Very good
Positives:
Breakfast was very nice choice of options. Dining area very clean.
Negatives:
The dead bolt on the room didn’t work. Staff came to look. Said hotel was full so no other room to move to but we could leave snd they wouldn’t charge us!! Ridiculous response at 8 pm after being in car all day. We put chair by the door.
Review
Poor
Review
Exceptional
Positives:
The location. We had very bad experience with Ants in our room 403. The night person came and sprayed bug spray in room no ventilation. We asked if we could change rooms and was informed the hotel was sold out. There was no suggestion of any discounts or anything. We killed at least 10 ants prior to her coming to room. After she sprayed there was still ants throughout our stay.
Negatives:
We had ants in room and in morning when we checked out the morning person saw notes in computer about ants and still no discounts or offer any other accommodations for the inconvenience. They only suggested we get the EKU discount if we stay again. We have a son at EKU. WE WILL NEVER STAY HERE AGAIN.
Review
It was not good ants...
Positives:
Breakfast was good.
Negatives:
N/a
Review
Exceptional
Positives:
Cleanliness, location, friendly staff, breakfast
Negatives:
Indoor pool was freezing cold water, pool chairs uncomfortably hard, housekeeping did not make bed when cleaning the room and when I asked they said you need to request it done. Not true!! No drawers or closets in rooms.
Review
It was fine for the...
Review
Good
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