Extended Stay America Suites - New Orleans - Metairie

3300 I-10 Service Rd. W
Metairie, LA 70001, US

5.5 Rating | 2.5-Star Hotel |

Pets are always welcomed guests! A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches.

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About This Property

Extended Stay America - New Orleans - Metairie features mail delivery and full kitchens in all rooms. It is 8 mi from New Orleans International Airport. A fully-equipped kitchen with a microwave, a refrigerator, a stovetop, and all utensils is available in each guest room at Extended Stay America New Orleans Metairie. Rooms also include a work area with a desk. Free grab-and-go breakfast including breakfast bars, muffins, hot cereal, coffee and tea is served every morning. New Orleans - Metairie Extended Stay offers a guest laundry facility with coin-operated machines. Fax and photocopy services are provided by the 24-hour front desk staff. Complimentary weekly housekeeping services is provided and daily service is provided for a fee. Towels and linen can be exchanged at the front desk at any time. Harrah’s Casino is 8 mi from the hotel. New Orleans Botanical Gardens is within 15 minutes’ drive.

Room Types

Studio Queen Non-Smoking (refundable)

Studio Queen Non-Smoking - Free WIFI, Full Kitchen, Fridge, and Microwave.
Sleeps up to 2
Free cancellation
Pet fee USD 25 per pet, per day maximum USD 150 per stay, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$77.99

nightly

$533.82 total

for INF rooms

includes taxes & fees

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Room Details

Policies

Cancellation Policy

Good news! Before Friday, Sep 27th, 2024 at midnight local hotel time (in Chicago), you may cancel your reservation for a full refund. Between Friday, Sep 27th, 2024 at midnight and Saturday, Sep 28th, 2024 at midnight local hotel time (in Chicago), you may cancel your reservation for a partial refund. After Saturday, Sep 28th, 2024 at midnight local hotel time (in Chicago), you are not allowed to change or cancel your reservation. If you cancel your reservation after Sep 28, you will still be charged for the full amount.

Refund Policy

Any cancellation received within 1 day prior to arrival date will incur the first night charge. Failure to arrive at your hotel or property will be treated as a No-Show and will incur the first night charge (Property policy).

Photo Policy

The reservation holder must present a valid photo ID and credit card at check-in. The credit card is required for any additional hotel specific service fees or incidental charges or fees that may be charged by the hotel to the customer at checkout. These #START_PHOTO#charges#END_PHOTO# may be mandatory (e.g., resort fees) or optional (parking, phone calls or minibar charges) and are not included in the room rate.

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$533.82 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Charges may apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only. A valid credit card is required at check-in for payment, cash is not accepted.

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

Check in / Check out

Check in time: 3:00PM

Check out time: 11:00AM

Features and Amenities

24-Hour Front Desk
Air Conditioning
Air Conditioning In Public Area
Alarm Clock
Bathtub
Cashless Payment Available
Cleaning Products Available
Closet
Coffee/tea Maker
Daily Disinfection
Desk/workspace Available
Elevator
English
Facilities For Disabled Guests Available
Family Rooms
First Aid Kit Available
Food Delivery
Free Breakfast
Free Parking
Free Wi-Fi
Guests Can Opt-out Of Daily Cleaning Service
Hair Dryer
Hand Sanitizer In Guest Accommodation And Key Areas
Heating
Heating In Public Area
Hygiene Certification
Ironing Amenities
Kitchen
Kitchenette
Kitchenware
Laundry Services
Microwave
Non-Smoking Rooms Available
Non-smoking Property
On-site Parking
Pets Allowed (charges May Apply)
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Refrigerator
Safety Deposit Box
Seating Area
Separate Dining Area
Separate Shower/bathtub
Shared Kitchen
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Smoke Alarms
Spa Services
Staff Follow All Safety Protocols As Directed By Local Authorities
Staff Trained In Safety Protocol
Sterilizing Equipment
TV & Movies/Shows
Telephone
Toiletries Provided
Vending Machine
Wake Up Call
Wheelchair Accessible

Recent Reviews

Jeffrey young couple September 23, 2024

Review

Very good

Phillip young couple September 16, 2024

Positives: nothing

Negatives: Arrived to check in and was told I could not check in Becuase they didn’t have power and the front desk was very dismissive and rude the property never sent an email letting me know this nothing so I had to search for a new hotel last minute

Review

Bad

Joanna solo traveller September 12, 2024

Review

Bad

Barbie young couple August 5, 2024

Negatives: Let’s start by saying my first room , they were in the middle of doing maintenance, was glueing the tub. Whole room smelled like room. The person forgot all of their stuff in the room, Got moved to another room, no hot water !! Had to take a cold shower !

Review

Bad

Payne review category business travellers July 30, 2024

Review

Exceptional

Payne family with young children July 28, 2024

Review

Exceptional

Alberto family with young children July 25, 2024

Review

Passable

Robin family with young children July 17, 2024

Review

Very good

Kelly family with young children July 8, 2024

Positives: Absolutely nothing!!!! no breakfast just coffee…

Negatives: They had construction, so there was limited parking. it was a hotel, but felt and look like a motel…. no ice machine in the whole hotel. I asked front desk for a pillow. She said no no explanation why?…

Review

Will Never stay here again.....

Nirvonna young couple June 27, 2024

Review

Bad

Rachel young couple June 24, 2024

Positives: WAS AN AWESOME STAY

Review

Exceptional

Ryan young couple May 29, 2024

Positives: Nothing

Negatives: Dirty, bad location, no hot water, building is falling apart. Small tv, bed sheets felt like cardboard. Etc.

Review

Horrible

Patrick young couple May 25, 2024

Review

Disappointing

Lotts young couple May 20, 2024

Positives: nuthing

Negatives: the men was out drinking beer i felt unsafe

Review

my stay was not good...

Monica family with young children May 13, 2024

Positives: Location and access to the interstate

Negatives: Sink was clogged. Tv didn’t work. Breakfast was instant oatmeal.

Review

Disappointed by the hotel

Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.

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