Red Roof Inn PLUS+ Washington DC Rockville

Negatives: everything

Negatives: no Heater in so I bought one at Walmart

Negatives: The person that was in the check out was not nice and maybe don’t like her job because was not friendly at all.

Negatives: no problems

Negatives: Issues with handicap-accessible room: iron mounted too high for reaching from wheelchair, shower bench could not be reached from my wheelchair, handheld shower water was too hot and did not cool down with adjustment knob, window drapes very dirty and worn, not enough electrical plugs accessible from wheelchair around furniture

Negatives: Prepaid the price at Bookings.com then was demanded to put $2.11 for “deposite” and refused to explain. the front desk was rude.

Negatives: When we arrived, the keys we were given did not work to get us in the room. I had to return to the desk and they gave me new ones and sent the security guard with me to make sure they worked. He said it happens a lot. Got into the room. In the bathroom, there was a spot the laminate flooring was coming up from the floor. There was also a puddle in the corner under the toilet, apparently the tank leaked. There was no microwave or refrigerator. I didn't know that until she told me at check in. She also told me we got a great price because they were going for $173 per night. This was in NO way a $173 a night room. With no fridge or microwave even, double beds, not even queen sized beds, and crumbling concrete on the walkway on the second floor, that isn't a good look. Also, the lights over the bed flickered so badly we could not use them. There were only two accessible electric outlets, one had the lamp plugged in and the other usable unit at that plug was too loose, plugs fell out. That left us the outlet by the bathroom sink to use. Once we were in the room, we discovered it had only two towels and no washcloths. I called to ask for more and was informed I would have to go to the office to get them. So I walked back down again. We left the next morning and were out all day. When we returned that night, with our dinner, tired and ready to eat, the keys would not work again. I called down to the office on my cell and they informed me I needed to go to the office to take care of it. There I was informed that these keys do that if you get them around electronics, they deactivate. I had nothing in my purse one could consider electronic except my phone, and they were in separate compartments in the bag I was carrying. I have never had that problem at any hotel in my life. Again, the price was good, but if I had paid any more for the room than the deal I got on Booking.com, I would have asked for a refund and found another place.