Candlewood Suites-West Springfield
572 Riverdale Street
West Springfield, MA 01089, US
West Springfield, MA 01089, US
Candlewood Suites is pet friendly! Pets weighing less than 80 pounds are welcome. A non-refundable pet fee will be charged to the guest’s account upon check-in based upon the length of stay -- 6 nights up to $75, 7+ nights up to $150. Proper medical certification specifying that all vaccinations are up to date must be available upon request. Pets may be left unattended in your room. However, if you leave the premises of the hotel with your pet unattended in the room, the pet must be in a crate or pet carrier while you are gone.
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About This Property
Located in West Springfield and with Eastern States Expo Center reachable within 3 miles, Candlewood Suites-West Springfield, an IHG Hotel provides concierge services, non-smoking rooms, a fitness center, free WiFi throughout the property and a shared lounge. This 2-star hotel offers a 24-hour front desk and a business center. Guests can have a drink at the snack bar. The hotel will provide guests with air-conditioned rooms with a fridge, a dishwasher, a coffee machine, a bath, free toiletries, a flat-screen TV with cable channels and Blu-ray player. A seating area is available in the rooms, while selected rooms are equipped with a DVD player. Guest rooms include a private bathroom, a hairdryer and bed linen. Candlewood Suites-West Springfield, an IHG Hotel has a grill. A variety of activities can be enjoyed on site or nearby, including hiking and casino. The Big E is 3.1 miles from the accommodation, while Wintonbury Hills Golf Course is 22 miles away. Bradley International Airport is 12 miles from the property.
Pet Amenities
Candlewood Suites offers its pet guests designated dog relief areas complete with waste disposal bags as well as a door magnet that alerts staff that your pet is a guest at the hotel. Many locations also have doggie treats at the front desk.
Room Types
1 Queen Bed Studio Suite (refundable)
1 Queen Studio Suite Mobil Access Tub (refundable)
Standard Room (refundable)
Standard Room (refundable)
Standard Room (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- ATM Or Cash Withdraw On Site
- Accessible Bathtub Available
- Accessible Rooms Through Interior Corridor Available
- Accessible Shower Available
- Accessible Toilet
- Accessible Vanities Available
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- BBQ Facilities
- Babysitting/Child Services
- Bar
- Bathtub
- Blackout Curtains
- Books, DVDs, Music For Children
- CCTV Security In Common Areas
- Car Rental Available
- Casino
- Coffee Shop
- Coffee/tea Maker
- Concierge Services
- Contactless Check-in/out
- Convenience Store
- DVD/CD/Blu-ray Player
- Daily Disinfection
- Designated Smoking Area
- Desk/workspace Available
- Dining Table
- Dishwasher
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Fold-up Bed Available
- Free Face Masks
- Free Parking
- Free Wi-Fi
- Game Room
- Gift/souvenir Shop
- Golf Course
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Hiking
- Hygiene Certification
- Invoices
- Ironing Amenities
- Kitchen
- Kitchenette
- Kitchenware
- Laundry Services
- Linens
- Meeting/Banquet Facilities
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Outdoor Recreational Features
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Restaurant(s)
- Room Service
- Room Towels Provided
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Seating Area
- Separate Dining Area
- Separate Shower/bathtub
- Shops On Site
- Sleep Comfort Items
- Smoke Alarms
- Socket Near The Bed
- Soundproof Rooms Available
- Spa/sauna
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Swimming Pool
- TV & Movies/Shows
- Telephone
- Temperature Check For Guests And Staff
- Tennis Court & Equipment
- Ticket Services
- Toiletries Provided
- Tour Services
- Trash Cans
- Vending Machine
- Wake Up Call
- Walk-in Shower
- Wheelchair Accessible
Recent Reviews
Positives:
The shower and water pressure were great. The room was nice and the bed was comfortable. The snack area was reasonably priced. Conveniently located
Negatives:
There was a mouse trap in our room. The carpets felt dirty and a bit moist. The lack of updated smart tvs they are so cheap these days. There are too many dogs on the property, and the halls smelled of smoke. It was too expensive for what you got.
Review
It's decent and good in...
Positives:
Staff was nice and location was great.
Negatives:
Advertised a pool but wasn’t in service, hotel was very dated.
Review
Good
Review
Exceptional
Review
Good
Negatives:
Pool and hottub were not operational. They were the reason we booked the hotel. Also room was shabby and outdated. Hotel needs a refresh.
Review
Unpleasant. Will never stay again.
Positives:
You have charged twice
Negatives:
No breakfast
Review
Expensive
Review
Exceptional
Positives:
I liked that the rooms come with a full size refrigerator, and a range to cook.
Negatives:
Nowhere does it say that I would be charged a pet fee. I have never been charged for bringing my 2 dogs to any other hotel before. After letting the front desk know that yes my pets were traveling with me, they notified me that it was a $25 fee per dog for the night. That was very unexpected. The tv reception was not good. The smart tv wouldn’t connect to the internet, and you couldn’t click through the channels. We were stuck with one channel to watch.
Review
Pet owners beware of upcharges.
Review
Superb
Review
Very good
Review
Very good
Review
Exceptional
Positives:
The warm cookies…great staff and low key atmosphere.
Negatives:
Needed to do laundry, but dryers were not functioning well.
Review
I’d stay again.
Positives:
Very nice rooms
Negatives:
No breakfast ,
Review
Very good
Positives:
I was really impressed with the layout and cleanliness of the room. Wasn't expecting a kitchen and full fridge. I recommend this spacious one bedroom suite for short and long-term stays. The staff was very nice and the facility was clean. A breakfast sitting area and business area would be nice - I didn't see that. Furthermore, I would definitely stay there again.
Negatives:
No sit down breakfast or business area.
Review
Wonderful stay!
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