Extended Stay America Suites - Grand Rapids - Kentwood
3747 29th St. S.E.
Kentwood, MI 49512, US
Kentwood, MI 49512, US
Pets are always welcomed guests! A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches.
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About This Property
This Extended Stay America - Gr and Rapids - Kentwood is located in Kentwood and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Gr and Rapids is equipped with a stove top , microwave and a fridge. The hotel also provides guests with laundry and ironing facilities, upgraded bedding with extra pillows. In the morning, guests can enjoy a free Grab-and-Go breakfast consisting of coffee, hot cereal, breakfast bars and pastries. Weekly housekeeping services provided for free and daily provided for a fee. Towels and linen exchanged at the front desk. The property offers free onsite parking. Attractions within close proximity to the hotel include the Frederik Meijer Park, the Woodl and Mall and the Orbit Room.
Room Types
Studio Queen Accessible Non-Smoking (refundable)
Studio Queen Non-Smoking (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- Bathtub
- Cashless Payment Available
- Cleaning Products Available
- Coffee Shop
- Coffee/tea Maker
- Daily Disinfection
- Desk/workspace Available
- Elevator
- English
- Facilities For Disabled Guests Available
- Family Rooms
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Breakfast
- Free Parking
- Free Wi-Fi
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Heating In Public Area
- Hygiene Certification
- Ironing Amenities
- Kitchen
- Kitchenette
- Kitchenware
- Laundry Services
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Safety Deposit Box
- Separate Shower/bathtub
- Shared Kitchen
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- TV & Movies/Shows
- Telephone
- Toiletries Provided
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Positives:
Staff was very friendly and cleaner than what I would of expected for the kind of hotel it is. Was very clean inside and in the hotel room. Located close to a lot of stores and restaurants.
Negatives:
Wish they provided coffee pots in the rooms and also there were drain flies which can be pretty disruptive. Bed was kind of uncomfortable.
Review
Overall it was fine for...
Review
Very good
Review
Very good
Positives:
The room was comfortable. Liked the location. Only one hostess out of the 3 I had contact with was very nice and has excellent Customer Service skills, the 3 shift hostess.
Negatives:
The decision of the assistant manager to cancel the rest of my reservations I had in place, claiming 3 in a row after 11 o clock payments made it result into having to move out of the property. Never had a balance carry-over 24 hours but payments being a couple hours late she cancelled my stay. I didn't hear from the actual sight manager to confirm but the assistant... Kind of unprofessional to me. Didn't like the towel exchange policy as they took the used towels washed them and gave them back which resulted in a wait process instead of an exchange at the point of turning the used ones in. Housekeeping wouldn't immediately exchange them as he claimed she didn't have them on her cart yet would knock each day asking if you needed housekeeping, why even ask if you're not exchanging linens and towels? It's very unsanitary how they have you walk the halls with dirty linen and towels to the desk. Also there was a situation where I had to move to a different room to accommodate a nights stay for an incoming guest. I moved my things into the new room only to find the air conditioner didn't work in the middle of a heat wave weather condition which resulted in having to move again very inconvenient with no apology from hostess or manager. The initial move was for a one night stay. Just feel they should've upgraded the new guest to avoid inconvenience of the existing guest. Unprofessional...
Review
Pleasant
Review
Exceptional
Positives:
The location and being able to use the kitchenette for meals.
Negatives:
Carpet and around areas like the light switches need better cleaning.
Review
My stay was adequate.
Positives:
The location was great for shopping, eating, and going to the Frederick Meijer Garden.
Negatives:
Uncomfortable with non guest's hanging out in the parking lot and lobby. Had to ask for a tv remote, no hair dyer or coffee pot like the description state's.
Review
Disappointing
Positives:
Bathroom
Negatives:
The beds
Review
Beds was too small and...
Positives:
Nothing
Negatives:
Key fab did not work to get inside the building. The bed in my room was standing on 3 wheels so I had to sleep on a slant.
Review
I will never stay at...
Positives:
Not much
Negatives:
There was mold in the bathtub, and some unknown brown yuck in the sink. The floor in the entry /kitchen was sticky. The carpet was dirty. The TV was broken off its base and did not turn on. I I hadn’t prepaid there is no way I would have stayed here
There apparently are a lot of very long term guests here, animal and food smells permeated the hallways.
When leaving the facility this morning there was broken beer bottles in the parking lot.
Staff was pleasant - but not extremely helpful when items were pointed out
Review
Would not stay here again-...
Positives:
The room I rent online wasn't even the room I was given and so many things were broken and wrong!
Negatives:
Everything, no breakfast was there when said there would be, the door bathroom door handle was broken couldn't even get into the bathroom until I found a hanger to put through the door, they
Review
It was terrible and I...
Review
Pleasant
Positives:
Nothing
Negatives:
The roo. Was not ready, and they changed my reservation from one two beds for one bed
Review
Change room due lack of...
Review
Exceptional
Review
Very good
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