Sonesta Simply Suites Detroit Southfield

Negatives: It?s had bugs and was dirty

Negatives: Hotel allowed people to smoke weed n loitered in parking lot some one in the hall way tried to sell me drugs and a another strange man followed me inside my room I called police n the hotel manager did nothing I would not recommend this hotel to a dog

Negatives: It was dirty and it smelled. Dent in walls and no towels. I wouldn't go back.

Negatives: I dislike everything regarding this hotel it is horrible it needs to be taken off the market I contacted the corporate office to file a complaint

Negatives: Filthy, nothing in room worked, like cook top and micro wave.

Negatives: The room wasn't properly cleaned, no light was in the lamp or trash cans and couldn't move the room because it was fully booked

Negatives: Terrible outside the room just outdated

Negatives: Cleaning. It is an absolute disaster. It needs to be refurbished. Manager on Duty was superb upon receiving criticism. She hinted the problem was mine for not having reported it before, however the cleaning and smell problem in common areas should have been detected by her, as she had 24hs for that.

Negatives: I didn't like the fact there was no shower chair so I could take a shower, I am handicap and get around in a wheelchair. I booked the room through Accessablego.com/Booking.com and was told there would be a shower chair in our bathroom. Our first night there was Friday night and my husband wanted to take a shower after a long day at Comerica Park. My Husband ended up taking the refillable bottles for shampoo and conditioner down to the front office only to be told " We don't do that, house keeping does that", So I got on Door Dash and Ordered body wash and shampoo. The room was dirty accept for the bedding, Floors needed to be swept and mopped, the shower faucet was broken, the smoke detector was hanging out of the ceiling by its wires and the lamp next to the bed was just hanging off the light. I found wrappers in the recliner seat area down the sides, the dishwasher that was in our room what filthy on the outside, I didn't bother looking at the inside because we didn't use it, there was no coffee in the room by the coffee pot, there were no hand towels or shower matt- there was only 2 wash cloths and 2 small body towels, and one roll of toilet paper with the wrapper still on it. The Dresser, the first drawer had about 2 dozen rubber bands in it. The bed was so very uncomfortable especially for people who have a bad back, My husband and I felt we had been beat up after sleeping in the bed one night but sleeping in it for 2 was just not ideal.