TownePlace Suites by Marriott Detroit Warren

Negatives: I loved everything and every staff

Negatives: Almost everything else, something was clearly dripping from the ceiling as there was like a wet spot on the carpet and the carpet was definitely used/ very uncomfortable or rockhard. The people next-door to us kind of ruined our night as they were throwing a party, and it was very very loud.. although I am glad to hear that the staff did something about it. Didn't expect it to be bad I'm not that kind of put us off as we did have a kid with us.. the pullout mattress was having springs hanging out, which was not safe for us to use for our kid.

Negatives: Pool was closed for renovation. This was one of the main reasons we chose this hotel

Negatives: Newly remodeled rooms that havent been cleaned

Negatives: Price. But it was normal for a room like that

Negatives: I wanted to take my grandaughter and my nephew to have some fun for their birthdays. and to enjoy being on spring break. I booked not one but two suites with your hotel on april 5th with the intention of staying til friday april 7th. upon arriving to check in i was met with a security deposit i didnt know i would have to pay and for each room. Then while checking in i couldn't understand why we were being watched?? during check in one of my reservations just couldnt be found for some reason so my daughter had to take a room SMALLER THAN WHAT I BOOKED FOR HER AND MY GRAND CHILDREN. ONCE REACHING MY ROOM I RECIEVED A PHONE CALL (1ST CALL/ONLY CALL) STATING THAT MY GRAND CHILDREN WERE RUNNING IN THE HALL,(WAS NOT MY GRAND CHILDREN RUNNING IN THE HALL EITHER.) And that if he(front desk) recieved any complaints that i would be asked to leave and my deposit would be forfeited. I IMMEDIATELY UNDERSTOOD IN THAT MOMENT WHY WE WERE BEING WATCHED WHEN CHECKING IN...(KIDS) I DIDNT LIKE THE WAY I OR MY FAMILY WAS TREATED. I FELT LIKE WE WERE BE WATCHED AND TREATED DIFRENTLY , I WAS TOLD THAT THEIR WERE RESIDENTS HERE AND BUSINESS PEOPLE STAYING HERE.. I REALLY FEEL ANGRY THAT I WAS THREATENED TO BE PUT OUT AND IM SPENDING MY MONEY JUST LIKE EVERYONE ELSE.... AND BECAUSE OF MY CURRENT SITUATION I ENDED UP STAYING ME AND MY SISTER TIL SATURDAY MORNING. MY DAUGHTER REFUSED TO STAY TIL FRIDAY BECAUSE OF THE HORRIBLE SERVICE. AND I WILL BE TAKING MY MONEY AND BUSINESS SOME WHERE ELSE... I COULD GO ON IN REGARDS TO ANOTHE SITUATION WITH THE STAFFF BUT IT REALLY ISNT WORTH IT. IM JUST DISAPOINTED THAT TWHAT WAS SUPPOSED TO E A ENJOYABLE FAMILY GET TOHETHER FOR AFTER DEALING WITH SOME FAMILY EMERGENCY, WAS RUINED BY PROFILING US BECAUSE WE HAD CHILDREN WITH US... DONYELLE BRAXTON KETCHINGS 313523-2607 RM 208AND RM 212. LOVED THE HOTEL AND MY ROOM BUT THE VISIT ITSELF WAS TERRIBLE. 0 AND THAT IF THERE WERE ANYMORE COMPLAINTS OR

Negatives: The pool was ice cold