Extended Stay America Suites - Minneapolis - Maple Grove
12970 63rd Avenue North
Maple Grove, MN 55369, US
Maple Grove, MN 55369, US
Pets are always welcomed guests! Up to two pets are welcome in each guest room. To ensure that rooms stay fresh and clean, there is a $25 (+ tax) per day, per pet non-refundable cleaning fee (not to exceed $150 + tax per pet), payable the first night of your stay.
About This Property
This Extended Stay America - Minneapolis - Maple Grove is located in Maple Grove and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Minneapolis is equipped with a stovetop, microwave and a fridge. The hotel also provides guests with laundry and ironing facilities, upgraded bedding with extra pillows. In the morning, guests can enjoy a free Grab-and-Go breakfast consisting of coffee, hot cereal, breakfast bars and pastries. Weekly housekeeping services provided for free and daily provided for a fee. Towels and linen exchanged at the front desk. The property offers free onsite parking. Attractions within close proximity to the hotel include the Arbor Lakes Shopping, the Walker Art Center and the UFCW Local 653.
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Check in / Check out
Check in time: 3:00PM
Check out time: 11:00AM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- Cashless Payment Available
- Cleaning Products Available
- Coffee/tea Maker
- Daily Disinfection
- Desk/workspace Available
- Facilities For Disabled Guests Available
- Family Rooms
- First Aid Kit Available
- Food Delivery
- Free Breakfast
- Free Parking
- Free Wi-Fi
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hygiene Certification
- Ironing Amenities
- Laundry Services
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Safety Deposit Box
- Separate Shower/bathtub
- Shared Kitchen
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- TV & Movies/Shows
- Toiletries Provided
- Vending Machine
Positives: Breakfast? There was minimal breakfast bars and mini muffins. Coffee did not last long and no other drinks were offered.
Negatives: We were on the third floor and I swear these people slept all day and came alive at night! The first night it was 2 a.m.; other nights starting about 11:30p.m.! We left our room mid morning one day and was met by a roomer with his pitt bull dog. If he had not had a good hold on the dog we would have been attacked! If, and I stress IF we ever stay with you again DO NOT put us on the third floor! Also, Maintenance is needed on the one and only elevator.
I’ll stay again but only...
Positives: The staff greeted us.
Negatives: It was run down and nasty feeling, and all of the staff was congregated at the front desk, and you could smell Marijuana up in front and throughout the floors. My son is a recovering addict and he stayed there because that is all I could afford. I was very disappointed.
Let's get high.
Positives: The bed was comfortable.
Negatives: The desk staff did not greet me for 10 mins. She came out watching videos on her phone and left it up while she was checking me in. The first room I got was not done being cleaned. Blankets and pillows in the corner. Full garbage in middle of room. The next room I got complete but still very dirty overall. Halls and elevator were dirty.
Positives: The girl at the desk was working hard to help us.
Negatives: It was dirty! Night stand had some greasy substance all over the top. The countertop had some caked on substance and there was a glop of something stuck to the wall.
Positives: The location is good.
Negatives: The staff were very unprofessional, the room was very dirty. the sink was very old.
Positives: The size of my room
Negatives: My let out sofa bed had a bloody mattress on it. (Full Size) And the Manager D did nothing about it. I asked for a discount or a free night and he said he couldn't. Bad customer service on his part and I want cooperate to due something about it. I had my 5 grandkids with me and they had to sleep on the FLOOR!! NOT OKAY, NOT OKAY. And I had been in the room for 7 days already!! I'm not happy at all, and will be going forward with my complaint. This is not how people are suppose to get treated!!
Positives: The staff was nice Tamika is the best!! And the lead house keeper is a keeper!! Thank you two for making my stay comfy. I appreciate good service. And these two ladies need a raise ASAP!
Negatives: The dirty room, damaged room, bathroom leaking water from the tub, holes in the wall, Air vent in the bathroom hanging from the ceiling. Fridge was dirty tables broke in the room. A hot MESS!! AND I WAS STILL CHARGED!!! I HAD TOO CLEAN MY OWN ROOM!! THEY GAVE ME THE CLEANING SUPPLIESand a couple of towels! Smh, this is not cool and totally
Some rooms are garbage and...
Positives: The size of my room was awesome. Loved the living room area!! The kitchen was also awesome
Negatives: The price
Positives: The size of my room. And my bed was very comfy. I also enjoyed being able to cook.
Negatives: Not having a working TV, Holes in the walls, bathroom tub leaking water onto the floor, no clean dishes, broken tables in the room, dirty room. I h a d to physically change out my TV, and I also had no working Microwave! I never in my life had to do this. Smh
Positives: Location was convenient
Negatives: The building smelled of smoke No amenities whatsoever in the room re coffee, cups, extra towels, Curtains wouldn't close Bathroom was dirty Furniture in disrepair Stayed the night ONLY because it was late and we needed sleep When booking online information lead us to believe there were basic provisions in the rooms We didn't have breakfast as the cleanliness of the building was suspect
Disappointed. Won't recommend it stay...
Positives: The staff was the best, friendly and attentive.
Negatives: Very noisy and the room was a little outdated.
Reasonable price for accommodation.
Positives: I like that the staff was very helpful they were very personable everybody's friendly laughs and enjoys their job and treats each customer as an individual and addresses their own individual needs while staying at the Extended Stay Maple Grove location they've been flexible and understanding kind and considerate all in all a great hotel experience the best I've ever had and I've stayed in many hotels in the area!
Negatives: I think covid may have affected the breakfast that they used to do I wish we could bring that back!
Great place to stay!
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