Best Western Plus St. Louis West-Westport
12220 Dorsett Road
Maryland Heights, MO 63043, US
Maryland Heights, MO 63043, US
Best Western Plus St. Louis West-Westport is pet friendly. Pet fee USD $35 per accommodation, per night. The number of pets allowed is 2. Pet weight limit is 80 lbs. *Dogs and cats are welcome. Pets may not be left unattended in room.
About This Property
Located in Maryland Heights and with Hollywood Casino St. Louis reachable within 6.6 miles, Best Western Plus St. Louis West-Westport provides express check-in and check-out, non-smoking rooms, a seasonal outdoor swimming pool, free WiFi throughout the property and a fitness center. This 3-star hotel offers a 24-hour front desk and a business center. The hotel features family rooms. St. Louis Gateway Arch is 21 miles from the hotel, while Six Flags St. Louis is 25 miles away. The nearest airport is St. Louis Lambert International Airport, 8.7 miles from Best Western Plus St. Louis West-Westport.
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Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- Business Centre
- Dry Cleaning
- Express Check-In/Check-Out
- Family Rooms
- Fax/photocopying
- First Aid Kit Available
- Fitness Centre
- Free Parking
- Free WiFi
- Guest Accommodation Is Disinfected Between Stays
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Internet Services
- Laundry
- Lift
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Luggage Storage
- Meeting/Banquet Facilities
- Non-smoking Rooms
- Non-smoking Throughout
- Outdoor Pool
- Outdoor Pool (seasonal)
- Parking
- Parking On Site
- Physical Distancing In Dining Areas
- Physical Distancing Rules Followed
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Swimming Pool
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- Vending Machine (Drinks)
- Vending Machine (snacks)
- WiFi
- WiFi Available In All Areas
Recent Reviews
Positives:
Room decor and location were! Smells clean. However, their cleaning crew, while very friendly, is super lackadaisical.
Negatives:
Our rooms (we booked two) were not properly cleaned, so we had to change rooms. Surfaces not wiped down, ie refrigerator glass shelf & bathroom counter sinks, tv console, stains on sheets, hairs in tub, hairs under our covers, food/debris throughout the floors in rooms, loads of pet hair right outside our families room in the hall. We had to change rooms multiple times, and so did our other family members. Second room was the charm for us, since they changed the sheets in front of us. Third room for our other family. We could not book another room anywhere else for that week at that point, that wasn't 3 times our budget because it was Christmas. While we appreciate their efforts to fix those issues for us by finally giving us 2 properly cleaned rooms, we will never stay here again. "You never get a second chance to make a first impression!"
Review
We do not recommend this...
Review
Very good
Negatives:
Room had a slightly icky smell. Like rotten eggs.
Swimming pool was closed for season but nothing was mentioned about that online.
No healthy options for breakfast, not even oatmeal.
Review
Good
Positives:
The young woman checking us in was very pleasant.
Negatives:
The baseboards in the room were falling off. The floor had not been swept at all. There were wet spots on the floor from, what looked like mopping but there was dirt all over the floor still. The hot water did not get very hot. We went down for breakfast at 830 and there was not hot food left. Only cereal and waffles. Another guest told us that they had been out of hot food for a while and that the hotel had no intention on bringing more out. We left early and went to breakfast somewhere else. There were kids playing in the hallway until about 11pm at night. They were very loud and made it difficult to sleep. Overall, would bot recommend this hotel at
Review
Poor
Positives:
Bed soft
Negatives:
Tiny bathroom
Was on crutches and was placed in a room at the end of the hall
Big Water puddles were on the floor from rain
Review
Ok
Positives:
Great front staff! Great location.
Negatives:
Pictures were wrong when I reserved. Room was meh.
Review
Pleasant
Positives:
Very friendly staff
Review
Superb
Review
Bad
Review
Superb
Positives:
The breakfast was nice
Negatives:
There were outlets that didn’t work which was an inconvenience. The overall cleanliness was subpar and front desk attendants weren’t there all of the time.
Review
Passable
Positives:
Room was clean, shower was great and breakfast was very good.
Negatives:
Thermostat didn't work and couldn't be adjusted. Unable to turn on television.
Review
Very good
Positives:
Staff was great an helpful. Easy to access hotel right off the highway. Bed was comfortable. Bathroom updated. Room was clean. I would give the hotel only 2 stars out of 5 based on my experience. It is a value hotel but that doesn't mean I should have to put up the other guests behavior and get no sleep.
Negatives:
The other guests in the hotel kept me up all night and arguing and slamming doors. Now these people were so loud you would of heard them in any hotel but this one in particular, the rooms seemed not sound proofed at all. I'm not sure if they eventually were removed from the hotel by 5 am, when it finally stopped, but they should have been. The room was clean but definitely not kept. Pictures were missing on the wall, but hanging fixtures still present. Air vent covers missing. Ceiling tiles not in place. The room smelled like cigarettes, very faint, even though there are a million no smoking signs. I had a "suite" where the bed was in the other room. The bedroom area was way too quiet with no fan to drown out sounds of the hotel. The living room area didn't have enough furniture. It felt very empty. I didn't get to try breakfast because I was avoiding the other hotel guests who clearly were not pleasant to be around and was trying to regain sleep hours by sleeping during the breakfast serving. I had an interview the next day and had to function on energy drinks since I wasn't able to get sleep.
Review
Other guests may ruin your...
Review
Very good
Review
Very good
Positives:
The room was clean and comfortable.
Negatives:
The ice machine had black particles coming out into the ice. And the juice machine needs cleaning also. It's the part where the extra juice drips or gets poured in. It looked disgusting like it hadn't never been cleaned at all.
Review
Very good
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