Residence Inn by Marriott St. Louis Downtown
525 S. Jefferson Avenue
Saint Louis, MO 63103, US
Saint Louis, MO 63103, US
Pet guests are welcome at Residence Inn by Marriott St. Louis Downtown. Pet fee is USD $100 per stay. The number of pets allowed is 2. Pet weight limit is 75 lbs. **Greatly appreciate your cleaning up after your pet. No pet weight limit.
About This Property
This hotel, located on South Jefferson Avenue off Interstate 64, offers hotel rooms with a living area and a full kitchen. Residence Inn Saint Louis Downtown offers rooms with facilities including a stovetop and a dishwasher. Beverages can be prepared with a coffee maker. For drinks and refreshments, Residence Inn Saint Louis Downtown has a snack bar. Guests can work out in the on-site fitness center. Busch Stadium and America's Center Convention Complex are within a 10-minute drive. Lambert-St. Louis International Airport is 17 mi away.
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Check in / Check out
Check in time:
4:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM/cash Machine On Site
- Accessible Parking
- Air Conditioning
- Business Centre
- CCTV In Common Areas
- CCTV Outside Property
- Cashless Payment Available
- Contactless Check-in/check-out
- Dry Cleaning
- Express Check-In/Check-Out
- Facilities For Disabled Guests
- Family Rooms
- Fax/photocopying
- Fire Extinguishers
- First Aid Kit Available
- Fitness Centre
- Free WiFi
- Heating
- Indoor Pool
- Indoor Pool (all Year)
- Internet Services
- Invoice Provided
- Ironing Service
- Key Access
- Key Card Access
- Kid-friendly Buffet
- Laundry
- Lift
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Luggage Storage
- Meeting/Banquet Facilities
- Minimarket On Site
- Non-smoking Rooms
- Non-smoking Throughout
- Outdoor Fireplace
- Outdoor Furniture
- Parking
- Parking On Site
- Picnic Area
- Private Parking
- Safety Deposit Box
- Security Alarm
- Shared Lounge/TV Area
- Smoke Alarms
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Sun Terrace
- Swimming Pool
- Trouser Press
- WiFi
- WiFi Available In All Areas
Recent Reviews
Positives:
How close we were to everything
Negatives:
Our room was not cleaned. We found shrimp in the dishwasher I had to ask my husband to remove because I was sick looking at it. We found a towel in a drawer and food under the bed.
Review
If my husband did not...
Review
Exceptional
Review
Exceptional
Review
Exceptional
Positives:
The staff was very accomodating.
Review
Very good
Review
Passable
Positives:
How breakfast was served in the am clean fresh rooms location perfect one employee stood out Jesse he worked that Wednesday morning he was very helpful and the overnight guy that assisted me with the dor when my key wouldn't work and the toilet bc it was clogged when. We got there.
Negatives:
The only issue was the whole stay we did not have a living room TV it came on but no matter how many remotes the guy gave us nothing worked so we all where cramped in the bedroom watching tv
Review
Pleasant
Positives:
It was secure and spacious
Negatives:
The pool & hot tub were disgusting and should have been closed. You could not see the bottom of the pool even in the 3’ end. The hot tub was yellow with visible mold growing on the sides.
Review
Good
Positives:
Well, we got there very early in the morning and our room had been given to someone else (I tried to call twice and I emailed that we were going to be really late) but the gentleman at the front desk apologized and got us another room ASAP and it was a great room, plenty of room for me and my family to be totally comfortable and had a nice view of the city! The people during the day at the front and other staff was approachable and very nice and helpful. Breakfast was good and the pool area was clean and my kids had a blast. We enjoyed most of our and mostly had a great experience.
Negatives:
There was a mix up and things may not have been communicated correctly, not sure and that wasn't the problem per se. The problem was when we returned to our room Wednesday March 13th, 2024, all of our possessions were gone. Our suitcases, bedding, toiletries, and food we had in the fridge. When I went down to the front desk, they had all of our things but all our loose items (not in the suitcases) were in one big black garbage bag. We had food that leaked or spilled on our belongings and shampoo/conditioner/body wash bottles had leaked and got on the food and other belongings. Our things were not handled with care and I lost about 20 or $30 dollars worth of food I had to throw out, not to mention having to clean our bedding and loose items off from food and toiletries getting on them and bring everything back to our room. We had been out since early morning and all day walking and were tired and just wanted to come back to our hotel and relax and we couldn't. Apparently, they thought we checked out and left all our belongings there and I get there was some misunderstanding but the way housekeeping handled our belongings (especially for a higher end hotel) was not okay and we were pretty upset. I feel there was definitely a better way of handling that. That was our only complaint about our stay at your awesome establishment.
Review
Mostly a great experience and...
Review
Exceptional
Positives:
Tub had maggots in the shower and other room had someone old McDonald’s bag and jeans under the sink
Negatives:
That some old man was twisting the door knob and trying to kick in the door
Review
Bad
Positives:
Breakfast was the best part, it was good and fresh but not many options.
Negatives:
The pool was disgusting and hot tub was worse. Rotten egg smell wen water jets were turned on. Very unappealing.
Review
Overall it was just OK.
Review
Exceptional
Positives:
It was easy to find
Negatives:
First room was filthy and falling apart. Second room was cleaner but tv didn’t work. Staff was rude. Pool was gross. Heard gunshots outside
Review
Gross
Positives:
Nothing !
Negatives:
Didnt even get to stay even though we had the reservations and confirmation numbers. Front desk was rude. If you going to use booking.com at least get your systems together. Was in town due to medical emergency traveling with a small child waited 3 hours amd stilll couldn't get the room. Even though we had the proof of booking.
Review
Horrible
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