DoubleTree by Hilton Hotel New York City - Chelsea
128 West 29th Street
New York, NY 10001, US
New York, NY 10001, US
DoubleTree by Hilton Hotel New York City - Chelsea welcomes four-legged guests at their pet-friendly accommodation. Pet fee is USD $50 per stay. Pet deposit of USD $50 per stay. The number of pets allowed is 2. Pet weight limit is 50 lbs. *Dogs and cats are welcome. Pets may be left unattended in room when crated. Dog potty area nearby.
Book Now from $359/night
About This Property
Located 1378 feet from Madison Square Garden, this hotel in the Chelsea section of Manhattan has an on-site restaurant and offers free WiFi. The 28th Street subway station is 1056 feet away. Rooms at DoubleTree by Hilton Hotel New York City - Chelsea have a flat-screen TV with cable channels, a work desk and a private bathroom with free toiletries. Doubletree Hotel New York City - Chelsea features a fitness center and a business center. A concierge service is also available. Chelton's Bar and Grille, the on-site restaurant, serves American cuisine for breakfast, lunch and dinner. After dinner, guests can enjoy a cocktail in the lounge or relax in their room and order room service. Bryant Park is 0.6 mi from the Chelsea DoubleTree by Hilton. Times Square is 0.7 mi away. The Highline Park is 1 mi from the hotel.
Room Types
2 Double Bed Non-Smoking (refundable)
2 Double Empire State View Non-Smoking (refundable)
1 King 2 Room Suite Non-Smoking (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
4:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- Accessible Parking
- Air Conditioning
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- Bar
- Business Center
- Cashless Payment Available
- Concierge Services
- Contactless Check-in/out
- Daily Disinfection
- Daily Housekeeping
- Elevator
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Fax/photocopying
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Face Masks
- Free Wi-Fi
- Heating
- Indoor Parking (charges May Apply)
- Invoices
- Laundry Services
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Luggage Storage & Lockers
- Non-Smoking Rooms Available
- Non-smoking Property
- Outdoor Furniture
- Parking Available (charges May Apply)
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Restaurant (special Diets Available)
- Restaurant(s)
- Room Service
- Shared Lounge/TV Area
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Sustainable Property
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Review
Pleasant
Positives:
Beds and pillows were super comfy!
Negatives:
I was awoken a few times during the night by slamming doors! Woke me up out of a sound sleep!
Review
Good
Positives:
Location
Negatives:
Front of house staff on duty lacked a bit of direction. No motivation and impossible to get a drink or snack at the bar even when notified. This does not include housekeeping staff who worked very hard and do a great job. Overall a great stay in this hotel.
Review
Exceptional
Review
Superb
Positives:
Location
Negatives:
Breakfast was basic
Review
Great commercial location
Positives:
Location is good
Negatives:
Same breakfast daily. Staff doesn’t bother to revert on the feedback left on the chat.
I was initially charged 5 different amounts on my card. Since I did not receive any feedback on d messages left I had to call the hotel personally and speak. They had no clue what was going on. I tried to explain have been charged twice for the amounts. Have shared screen shots as well. However finally after 15 mins she just said I should not have been charged for breakfast and we will reverse that charge. This has been done today. However they have yet charged me twice for the stay. AED 6k on d day of arrival and additionally AED 7.5k on date of departure. I need to have the last amount reversed as well.
And hopefully someone will revert to this message.
Review
Disappointed
Positives:
We chose the Hilton Doubletree because of its proximity to Madison Square Garden, and its proximity to Times Square.
We were very impressed with the overall facilities in the hotel.
Review
Very Enjoyable
Review
Very good
Positives:
location
Negatives:
Everything else
Review
Passable
Review
Exceptional
Positives:
Great location everything is close by. Clean and comfortable room.
Review
Great location everything is close...
Positives:
Location was good
Negatives:
Damp smell in the room. Breakfast wasn’t great.
Review
Passable
Positives:
Location
Negatives:
Many things don’t work. Shower temperature, air conditioning, blinds
Review
Passable
Positives:
Location was perfect, and room was clean and tidy. The staff that took care of our bags was the only person that was friendly and personable.
Negatives:
The water in the shower was either scalding hot or very cold. You could not adjust it. Very hazardous for older people. We ended up taking cold showers. Then the hair dryer did not work after I got out of the shower so I had to attend a night at the Theater with wet hair combed and pulled back in a pony tail with a clip. Then the bathroom sink handles were loose and it would only deliver scalding hot water to wash your face or brush your teeth. For $500 per night...you sure as hell expect more from a Hilton DoubleTree in NYC.
Review
Seriously Dissappointing
Positives:
The staff were so nice and helpful and super friendly. My dad still talks about the nice woman who talked with us each morning.
Negatives:
Eggs were always cold, but really not that big of a deal.
Review
The location was very convenient...
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