Hampton Inn By Hilton Manhattan - Madison Square Garden Area - Newly Renovated
116 West 31st Street
New York City, NY 10001, US
New York City, NY 10001, US
Hampton Inn By Hilton Manhattan - Madison Square Garden Area - Newly Renovated welcomes four-legged guests at their pet-friendly accommodation. Pet fee is $50/stay (1-4 nights) $75/stay (5+ nights) The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Both dogs and cats are welcome.
Book Now from $464/night
About This Property
Featuring cozy guestrooms furnished with signature Cloud Nine beds and wireless internet access, this hotel is steps from Madison Square Garden and other popular New York City attractions. Guests at the Hampton Inn Madison Square Garden can start the day with a free hot breakfast or with a cup of coffee from in-room coffeemakers. The hotel also features free 24-hour beverage services as well as a modern fitness center. The pet-friendly Madison Square Garden Hampton Inn is located adjacent to Penn Station and subway stations, offering instant access to many areas of the city. A number of restaurants, shopping centers and entertainment options are also only moments away.
Room Types
1 Double Bed Non-Smoking (refundable)

2 Double Non-Smoking (refundable)

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM Or Cash Withdraw On Site
- Air Conditioning In Public Area
- Airport Shuttle (charges May Apply)
- Alternative Meal Arrangement
- Babysitting/Child Services
- Balcony/terrace
- Bar
- CCTV Security In Common Areas
- Car Rental Available
- Cashless Payment Available
- Cleaning Products Available
- Coffee Shop
- Concierge Services
- Contactless Check-in/out
- Currency Exchange Service
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Doorman
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Free Breakfast
- Free Face Masks
- Free Wi-Fi
- Game Room
- Gift/souvenir Shop
- Guests Can Opt-out Of Daily Cleaning Service
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hygiene Certification
- Individually-wrapped Food Options
- Invoices
- Ironing Amenities
- Kid-friendly Dinning
- Kitchenware
- Korean
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Parking Available
- Parking Available (charges May Apply)
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Portuguese
- Protective Screen Or Physical Barriers In Appropriate Areas
- Restaurant(s)
- Room Service
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- Taxi Service
- Ticket Services
- Tour Services
- Valet Parking (charges May Apply)
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Positives:
Beds were comfy
Negatives:
The breakfast choice was poor. Often the trays were empty. Quality of food poor. Attitude of breakfast room staff needs addressing. Run out of milk only soya milk available on day. Children’s yoghurts only to choose from. Fruit basket always empty. I have stayed at this hotel numerous times and this is the worst it has been. I asked reception staff for milk one evening for a cup of English tea and was advised there is none you have to use creamer which is not nice for tea. Previously when we have stayed there was always a thermal cooler jug with milk to help yourself from. No biscuits in room or on reception counter anymore. Certainly no niceties for the price we paid we won’t return here.
Review
Very disappointing
Negatives:
bathroom had hair in it. not as clean as i would expect
Review
Very good
Positives:
Very good
Review
Good
Positives:
It was convenient. Staff were nice. It was clean.
Negatives:
So old! Desperate need of renovation. Like everything - sinks, toilet, tub, furniture, FF&E. Water pouring out the bottom of sink faucet. Definitely not up to brand standards. No HVAC in common areas, huge industrial fans behind reception.
Review
Disappointing property for a Hampton....
Review
Good
Review
Bad
Positives:
I was extremely dissatisfied. I will never return to this location. It was a great location being that it is only a 3 minute walk from Madison Square Garden. However... I paid for my room before arriving to NYC. I received a notification from my Bank that this transaction went thru. My money was taken out of my account by the Hampton Inn. Receipt of Payment!!
I get there and my check in goes Smoothly. When I asked them about Valet before I got to NYC they said it was available at 70 dollars for 24 Hours. When I get there they say I have to put my Valet on a card. I was prepared to pay in cash. So my boyfriend gives them his card to hold 50 dollars towards Valet and I was told I could pay the difference in cash at Check Out before they bring me my car from the parking garage.
So Fast Forward to the next Morning. We go downstairs for breakfast. WHICH WAS HORRIBLE!! They had waffles and cereal. They claimed not to have gotten their delivery but upon further observation of Google Reviews. THIS IS THE NORM!!! THAT WAS A LIE!!!
I GO BACK TO MY COLD ROOM!!! YES MY HEAT WASN'T WORKING PROPERLY EITHER. I get in the shower and I send my boyfriend downstairs to request for our vehicle from Valet so by the time we leave it should be ready for us downstairs. ( THE Valet Ticket say Allow anywhere from 15 to 45 minutes for them to bring you your car.) Our check out was at 12 so I sent him downstairs at around 11:30.(30 minutes till check out) and He comes back telling me they are trying to say they didn't receive a payment for my room. When I know they did Annnnd I have proof...The Receipt of my money being withdrawn from my account with Huntington Bank. They had my money but insisted that they didn't even tho I showed them they took it.. They did not want to accept that they messed up.and make it right...They literally held me and my boyfriend and my vehicle hostage until I paid them again.
Negatives:
I want to erase this whole experience from my Life!!!
Review
Bad
Positives:
The location. The breakfast. The rooms were overall reasonable.
Negatives:
Especially the price.
Review
Good
Review
Exceptional
Positives:
proximity to downtown Manhattan attractions
Negatives:
small restaurant for breakfast
Review
good staff, clean room, they...
Positives:
It was in walking distance of everything my group wanted to see and visit.
Negatives:
The only thing the water went out for one night.
Review
Will stay again.
Review
Very good
Review
Very good
Review
Very good
Positives:
Clean comfy hotel friendly staff. Not far from time square
Negatives:
It would of been better if a mini fridge was in the room.
Review
Lovely convient hotel
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