voco The Franklin New York an IHG Hotel

164 East 87 Street
New York, NY 10128, US
8.5 Rating | 3.5-Star Hotel |
voco The Franklin New York an IHG Hotel welcomes pets at their pet-friendly accommodation. Pet fee USD 75.00 per accommodation, per stay. Pet weight limit is 20 lbs.

About This Property

This hotel offers comfortable guestrooms and free wireless internet access in Manhattan's Upper East Side, steps from Central Park and the famous Museum Mile. The voco Franklin Hotel New York features a 24-hour espresso and cappuccino service. Guests can also choose from a variety of dining options in the surrounding area. Guestrooms at the Franklin boast flat-screen TVs. Guests will also enjoy pillow-top mattresses with high-quality linens and cozy dressing gowns.

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Check in / Check out

Check in time: 3:00PM
Check out time: 12:00PM

Features and Amenities

  • 24-Hour Front Desk
  • Access To Health Care Professionals
  • Air Conditioning
  • Air Conditioning In Public Area
  • Allergy-free Rooms Available
  • Blackout Curtains
  • CCTV Security In Common Areas
  • Cashless Payment Available
  • Chinese [Mandarin]
  • Cleaning Products Available
  • Coffee Shop
  • Complimentary Drinking Water
  • Concierge Services
  • Contactless Check-in/out
  • Daily Disinfection
  • Daily Housekeeping
  • Desk/workspace Available
  • Doorman
  • Elevator
  • English
  • Express Check-In/Check-Out
  • Facilities For Disabled Guests Available
  • Fire Extinguishers
  • First Aid Kit Available
  • Food Delivery
  • Free Face Masks
  • Free Wi-Fi
  • Guests Can Opt-out Of Daily Cleaning Service
  • Hair Dryer
  • Hand Sanitizer In Guest Accommodation And Key Areas
  • Heating In Public Area
  • Individually-wrapped Food Options
  • Ironing Amenities
  • Kitchenware
  • Laundry Services
  • Luggage Storage & Lockers
  • Mini Bar
  • Non-Smoking Rooms Available
  • Non-smoking Property
  • On-site Parking
  • Parking Available
  • Parking Available (charges May Apply)
  • Pets Allowed (charges May Apply)
  • Physical/social Distancing Guidelines
  • Protective Screen Or Physical Barriers In Appropriate Areas
  • Refrigerator
  • Safety Deposit Box
  • Separate Shower/bathtub
  • Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
  • Smoke Alarms
  • Spanish
  • Staff Follow All Safety Protocols As Directed By Local Authorities
  • Staff Trained In Safety Protocol
  • TV & Movies/Shows
  • Telephone
  • Toiletries Provided
  • Wheelchair Accessible

Recent Reviews

Rush young couple September 19, 2023
Positives: Very welcoming and accommodating staff. Perfect location for visiting the art museums along museum mile. Easy to get to from the airport, very close to the subway for getting around town. A lovely walk over to Central Park.
Negatives: We stayed in a "corner double" and found it quite acceptable for our needs. Just be aware that the room and spaces are tight, but adequate.
We'd stay here again for...
Wiweko young couple September 17, 2023
Very good
Cedric family with young children September 13, 2023
David young couple September 12, 2023
Positives: All New York hotel rooms are small and this was no exception. The bathrooms are small but the room was clean and serviced every day. The location has good restaurants, coffee shops and bars all around so you don't have to go far for something to eat and drink. The neighbourhood is safe too. The staff at this hotel are excellent, really helpful.
Negatives: There isn't a bar but the staff will get you coffee and there are plenty of snacks for sale in the seating area, To be honest you can always find fault but the staff made up for any shortfall in amenities.
Excellent stay, lovely area away...
Dickey solo traveller September 9, 2023
Positives: I already filled out a review for this property. I loved most things about it except the room safe. I would stay again.
Negatives: The little safe in the room locked me out from the things I stowed in it. I didn't want to bother the night clerk, so I had to to wait until the next day. Suggestion: purchase a more reliable and better made brand of room safes when you replace these. Very disconcerting.
Judy solo traveller September 6, 2023
Positives: The staff was very attentive and nice and the room was kept very clean. I liked that they had Decaffeinated coffee in the room.
Hotel was very convenient to...
Joanne group September 6, 2023
Very good
Abdellah young couple September 5, 2023
Positives: Location Coffee Clean
Negatives: Very small room Bed
Fengyi review category business travellers September 3, 2023
Anta solo traveller September 2, 2023
Linda family with young children September 1, 2023
Positives: Very friendly and helpful staff.
Negatives: Rooms a little small
We stayed for one night...
Emilee young couple August 31, 2023
Sarah solo traveller August 30, 2023
Positives: Pretty much everything. The staff are so helpful, rooms clean and comfortable. I very much like the location.
Negatives: I wish in Room 205 (and possibly others) there were a small table by the bed.
Thank you - see you...
Johnny with friends August 29, 2023
John family with young children August 27, 2023
Positives: I was so pleasantly surprised by this hotel! The staff was wonderfully attentive and thoughtful, the rooms were clean and efficient, and the bed was so comfortable (I spelt great)! Great location, too! Very comfortable, great shower, especially coming in after a late fun night. Very relaxing and private.
Great trip (get hotel discount...
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.

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