Extended Stay America Suites - Raleigh - Cary - Harrison Ave

Negatives: The only thing that I didn't like was the pull out bed was broke. My son woke up with his back a little sore from the angle he was sleeping on the mattress.

Negatives: The first room smelled horrible and the second room I was switched to smelled better but did not have a well kept appearance. I am a property manager by trade and the condition was subpar. Very worn feeling. Functional but not appealing in cleanliness and visually. I also witnessed people entering other rooms through windows only a couple of rooms down. Again, I want to say the staff was very friendly and accommodating in making a room change and they offered a refund. I just didn’t have the time to find another place to stay with the obligations I had going on. I assumed this location would be well kept considering the location in Cary. I wish I had taken photos. The tubs showed major finishing wear and tear, refrigerator has rust on it and the floors were sticky. I only needed the bed and thankfully it felt like the only clean factor of the room. Disappointing especially regarding it is in a location that could easily draw a better clientele if the property was better maintained.

Negatives: The fact I smelled illegal substances the whole weekend. The dudes out the back door kept trying to sale me illegal substances. Even when I came out the door the dudes asking me do I want to participate in the illegal activities. The girl at the front desk was absolutely rude when we needed the plunger because our toilet was flushing incorrectly.

Negatives: The moment I entered the front desk, the property was smelling smoke, I have a sinus problem, I started feeling headache, and my throat started bothering me. And when I came home, my clothes everything was smelling smoke, my room was not properly cleaned at all, toilet roll paper was beside the couch, I no utensils for someone to use. I really had a bad experience. I will never go or recommend your facility to anyone.

Negatives: Upon entry the whole place smelled like marijuana. I could not locate a staff person around 6:30pm when I arrived. I was tired and past the 6pm cancellation or would have left right then. The halls smelled like that as well. The room had a different stink that stayed in all my clothes and luggage. The carpet was filthy and sticky causing your shoes to stick to the bathroom floor. I had driven a long way and was very tired and didnt know the area. I stayed the one night and checked out early next morning to go stay at another hotel....the security doors to the first floor kept being propped open by folks going outside to smoke and they would leave the door propped open. So security was an issue as well. Grounds were littered with trash and cigarette butts. It was an awful experience. No sense in mentioning to staff. They were uniformed or seemed not to care.

Negatives: N/A