Extended Stay America Premier Suites - Charlotte - Pineville - Pineville Matthews Rd.
8405 Pineville - Matthews Road
Charlotte, NC 28226, US
Charlotte, NC 28226, US
Pets are always welcomed guests! A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches.
About This Property
This Extended Stay America - Charlotte - Pineville - Pineville Matthews Rd. is located in Charlotte and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Charlotte is equipped with a stovetop, microwave and a fridge. The hotel also provides guests with laundry and ironing facilities and upgraded bedding with extra pillows. Weekly housekeeping services are provided for free and daily provided for a fee. Free grab-and-go breakfast including breakfast bars, muffins, hot cereal, coffee and tea is served every morning. The property offers free onsite parking. Attractions within close proximity to the hotel include the Carolina Place Mall, the Ballantyne corporate park and the Carowinds.
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Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- BBQ Facilities
- Bar
- Bathtub
- Blackout Curtains
- Cashless Payment Available
- Cleaning Products Available
- Coffee/tea Maker
- Daily Disinfection
- Daily Housekeeping
- Desk/workspace Available
- Elevator
- English
- Facilities For Disabled Guests Available
- Family Rooms
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Breakfast
- Free Parking
- Free Wi-Fi
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Heating In Public Area
- Hygiene Certification
- Ironing Amenities
- Kitchen
- Kitchenette
- Kitchenware
- Laundry Services
- Meeting/Banquet Facilities
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Outdoor Recreational Features
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Safety Deposit Box
- Separate Shower/bathtub
- Shared Kitchen
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Sofa
- Spa Services
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- TV & Movies/Shows
- Telephone
- Toiletries Provided
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Positives:
Refused to refund and did not inform of new deposit policy and it was not listed on booking either so we had no place to stay
Negatives:
Everything
Review
Refused to accommodate
Positives:
Nothing at all.
Negatives:
Terrible customer service.
Review
Terrible customer
Negatives:
There was no manager or supervisor on duty. I was charged a deposit for room when I arrived, when told there is no deposit for rooms last week. yt?
Review
Poor
Positives:
Pet friendly and clean
Negatives:
Location and good order
Review
A great getaway location to...
Positives:
Close to everythg
Negatives:
Old and dirty
Review
Bugs dirty and need to...
Review
Superb
Review
Superb
Positives:
Staff is very helpful
Negatives:
The smell of the room (like a bad OB )and not clean
Had a couple of outside bugs in room and don’t no whr they came from
Review
Overall peaceful
Review
Superb
Positives:
Location
Negatives:
Second floor with a pet
Review
Enjoyed
Review
Passable
Positives:
The staff was very friendly. It was very clean.
Negatives:
There were a couple of very small maintenance issues. A loose toilet seat and a broken toilet paper holder.
Positives:
The area
Negatives:
Little smell from trash room but dealable.
Review
Exceptional
Positives:
The kitchenette and staff
Negatives:
The bathroom floors & shower wasn’t as clean.needs deep cleaning
Review
Very good
Positives:
Facility clean staff nice
Negatives:
Too expensive
Review
Satisfied
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.
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