Red Roof Inn Cincinnati East - Beechmont

Positives: Staff were great. And location is good

Positives: Staff

Positives: Nothing!

Positives: very dirty sheets unchanged cobwebs

Positives: Price is good for the room

Positives: When i arrived 2 men were at the desk and did not say hello just looked very mean. I told them I needed to check in. There was a card on the room, he asked if i was going to pay cash, I said yes, He had me put down a $50 deposit cash and said he would not charge the card, I would pay cash at checkout. When I went to checkout another man who actually seemed like a hotel desk clerk, said they already charged the card. He doubled checked when I explained, yep they already charged it. THE ROOM---the sheets were clean, the towels were clean...that is it. I took video of the room. Filth everywhere, pee on the bottom of toilet, the floors not sweep or vacuumed, carpet was filthy and smelled, Tons of hairs stuck to the bottom of bathroom door, dirt stains all over bathroom door, light cover over bathtub was missing, dirt covering wall hairdryer, dust covered the hangers in closet, the toilet back, phone, tv, desk, nightstands, nothing had been sanitized at all, tv remote was sticky, Why are some hotels getting away with NOT doing the covid sanitary guidelines and others have govt people checking to make sure they are?. Strange. I did not say anything about this to the men. They had my card and i was afraid of retailiation...they did not act/look like desk clerks. They knew the room wasnt clean. Once said to another that I was alone and they put me in a room surrounded by groups of men on both sides of me...the men were smoking pot/cigarettes until after midnight every night, drinking and standing directly in front of my door.

Positives: Nothing

Positives: The staff is very nice. Anytime I went into the office, the staff greeted me with a smile and was genuine when they asked how things were going. They were professional and addressed the few minor problems we encountered promptly. The rooms were clean

Positives: Nothing. Canceled it as soon as we checked in. Found it Infested with roaches.

Positives: The hotel was in a great location.

Positives: Yes the staff was very kind to me I walk with a rolling walker....he had no rooms on first floor But he went above and beyond....cause I couldn't climb steps My mother just passed away and he felt compassion For me ....I had to make reservation at last last minute So tell him Thank you Again He made my day