Candlewood Suites Polaris
8515 Lyra Drive
Columbus, OH 43240, US
Columbus, OH 43240, US
Candlewood Suites is pet friendly! Pets weighing less than 80 pounds are welcome. A non-refundable pet fee will be charged to the guest’s account upon check-in based upon the length of stay -- 6 nights up to $75, 7+ nights up to $150. Proper medical certification specifying that all vaccinations are up to date must be available upon request. Pets may be left unattended in your room. However, if you leave the premises of the hotel with your pet unattended in the room, the pet must be in a crate or pet carrier while you are gone.
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About This Property
Moments from the Polaris Fashion Place shopping center and close to The Ohio State University, this all-suite hotel features spacious accommodations with full kitchens and free high-speed internet access. The Candlewood Suites Polaris offers a variety of exceptional amenities, including a 24-hour convenience store, a 24-hour fitness center and outdoor barbecues. Guests can also enjoy the indoor swimming pool. Only a short distance from the Polaris Candlewood Suites are the Olentagy Indian Caverns and the Columbus Zoo and Aquarium. The Ohio Expo Center is also located only a short distance away.
Pet Amenities
Candlewood Suites offers its pet guests designated dog relief areas complete with waste disposal bags as well as a door magnet that alerts staff that your pet is a guest at the hotel. Many locations also have doggie treats at the front desk.
Room Types
1 Queen Studio Communications Access Mobility Shower (refundable)
1 Queen Studio Suite (non-refundable)
Standard Room (non-refundable)
Standard Room (non-refundable)
Standard Room (non-refundable)
Standard Room (refundable)
Standard Room (refundable)
Standard Room (non-refundable)
Studio Suite (non-refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- ATM Or Cash Withdraw On Site
- Access To Health Care Professionals
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- BBQ Facilities
- Blackout Curtains
- CCTV Security In Common Areas
- Cashless Payment Available
- Cleaning Products Available
- Closet
- Coffee/tea Maker
- Contactless Check-in/out
- Convenience Store
- DVD/CD/Blu-ray Player
- Daily Disinfection
- Designated Smoking Area
- Desk/workspace Available
- Dishwasher
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Free Face Masks
- Free Parking
- Free Wi-Fi
- Game Room
- Golf Course
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Heating In Public Area
- Hot Tub/Whirlpool
- Hygiene Certification
- Individually-wrapped Food Options
- Indoor Pool
- Invoices
- Ironing Amenities
- Kitchen
- Kitchenette
- Kitchenware
- Laundry Services
- Linens
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Microwave
- Non-Smoking Rooms Available
- On-site Parking
- Outdoor Recreational Features
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Professional Cleaning Services
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Safety Deposit Box
- Separate Shower/bathtub
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shops On Site
- Smoke Alarms
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Swimming Pool
- TV & Movies/Shows
- Taxi Service
- Telephone
- Toiletries Provided
- Vending Machine
- Wake Up Call
- Wheelchair Accessible
Recent Reviews
Positives:
The room was the size and format that I expected.
Negatives:
The pool was not easily accessible and the key demagnetized too easily.
Review
Very good
Review
Perfect
Review
Perfect
Positives:
All of the hotel, the staff are so helpful and friendly.
Negatives:
Nothing, this hotel is one of the best I stay for the last 10 years!
Positives:
Would have liked some sort of breakfast . Hall way on second floor could use a good carpet cleaning. Smelled like stinky feet. Other wise everything was fine.
Review
Very good
Positives:
First floor room was perfect. Nice size, clean, good location
Negatives:
Too noisey, there was allot of noise above us, woke up several times. The Swimming area was way to hot to enjoy sitting watching your kid swim, and chlorine was over whelming. Even though you dont give extra towels and clean room daily you should be able to dump garbage daily. I dont think putting garbage in hall is very attractive or clean either so that wasnt an option.
Review
Pleasant
Review
Perfect
Positives:
Location
Negatives:
N/A
Review
Great
Positives:
Very clean hotel, we would definitely come back!
Review
Clean and affordable
Negatives:
They canceled my booking without notifying me
Review
Bad
Negatives:
They canceled my booking without notifying me
Review
Bad
Review
Perfect
Positives:
The rooms are very nice. The staff is nice. I was able to check in 2hrs early which was nice.
Negatives:
We were complained on for making noise but we weren't making any noise. That is my only complaint.
Review
Passable
Positives:
The rooms are very nice. The staff is nice. I was able to check in 2hrs early which was nice.
Negatives:
We were complained on for making noise but we weren't making any noise. That is my only complaint.
Review
Passable
Positives:
The friendliness of the staff. They were great and exceeded expectations.
Negatives:
Got to our room, it Smelled like marijuana so we opened the windows to try and knock it out. That didnt help. We had 3 kids with us so we werent comfortable keeping them in there so we went to the front desk to inform them. They had no issues and moved us immediately. 2nd room didnt have enough sleep space for all of us and once again they were exceptional with moving us. Final room was good. We were out for the evening and got back to the room that night a little after 10. Once we were in the room, we hadnt had enough time to set our things down and the phone was ringing with a noise complaint. While we heard people around us all night, we didnt complain. Nothing out of the ordinary when staying at a hotel. Decided to go ahead and check out the next day. We were supposed to stay 2 nights but didnt think our 2 year old would sit on the bed for another 24 hours without making a peep. The following morning we got up. Our feet hadnt hit the floor but to go to the bathroom to shower. At a little after 10 AM, we received another call to confirm we were checking out early and to receive another noise complaint on our 2 year old that hadnt even gotten a start to her day. We quickly packed our things and left. I want to add that the manager on duty was more than apologetic and understanding. So if you have small children who arent able to sit on the couch or bed, dont stay here. I feel the walls and ceiling are just too thin. All noise carries way too easily considering we heard every step of the large person above us; the intoxicated people yelling at their child at 2 in the morning; and the folks across from us having a good time talkin about Fortnite.
Review
I have no words. Thankful for the understanding staff, though.
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