Extended Stay America Suites - Cleveland - Westlake
30360 Clemens Road
Westlake, OH 44145, US
Westlake, OH 44145, US
Pets are always welcomed guests! A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches.
Reserve a room
About This Property
Extended Stay America Suites - Cleveland - Westlake is offering accommodations in Westlake. The 2-star hotel has air-conditioned rooms with a private bathroom and free WiFi. The property is non-smoking throughout and is located 6.2 miles from Westfield Great Northern Shopping Center. All guest rooms at the hotel are equipped with a flat-screen TV with cable channels, a kitchen and a dining area. Guest rooms will provide guests with a fridge. The reception at Extended Stay America Suites - Cleveland - Westlake can provide tips on the area. NASA Glenn Research Center is 9.3 miles from the accommodation, while I-X Center is 13 miles away. Cleveland Hopkins International Airport is 10 miles from the property.
Room Types
Studio Queen Non-Smoking (refundable)
Studion 2 Queens Non-Smoking (refundable)
Deluxe 2 Queens Non-Smoking (refundable)
Deluxe 2 Queens Accessible Non-Smoking (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- Allergy-free Room
- BBQ Facilities
- CCTV In Common Areas
- Cashless Payment Available
- Facilities For Disabled Guests
- Family Rooms
- Fire Extinguishers
- First Aid Kit Available
- Food Can Be Delivered To Guest Accommodation
- Free Parking
- Free WiFi
- Guest Accommodation Is Disinfected Between Stays
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Internet Services
- Key Card Access
- Laundry
- Lift
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Non-smoking Rooms
- Non-smoking Throughout
- Parking
- Parking On Site
- Physical Distancing In Dining Areas
- Physical Distancing Rules Followed
- Picnic Area
- Private Parking
- Screens Or Physical Barriers Placed Between Staff And Guests In Appropriate Areas
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- Vending Machine (Drinks)
- Vending Machine (snacks)
- WiFi
- WiFi Available In All Areas
Recent Reviews
Positives:
carpeting dirty
Review
Passable
Review
Bad
Review
Pleasant
Positives:
The freezer kept things cold. That is literally the only good part about the experience.
Negatives:
Whole room stunk of cigarette smoke even though I asked for non smoking impacting my ability to breathe comfortably. Old cigarette butts in window sill from previous occupant. Entire room was filthy, covered in dirt and dog sheddings. we had to wipe everything down with disinfectant before touching anything. Phone did not work. Front desk had no extra pillows. Kitchen utensils were filthy. Dishwasher had old dishes in it. Elevator didn’t work. Giant holes in the ceiling and big dips in the floor causing my wife to trip. No one on prem to discuss the issues with the room…we were told to try again the following day.
Review
Never. Again.
Review
Passable
Positives:
On Thursday the 28th and Friday the 29th The employee behind the desk name. Nick would not take my reservation from booking.com. I was in the hotel 43 weeks and I booked every day on booking dot com what on the 28 and 29 For some reason he didn't accept my reservations and demanded my card to charge me 190$ for a walk in when I paid for my room twice right in front of him he did not care I called corporate. Add the gentleman on speakerphone, and the guy behind the desk still did not care
Negatives:
I am very upset with how the stab handled it. He would not let me speak to a manager he. Demanded my card when I've already paid for the room. I was in the room for 3 weeks and now all of a sudden. He wanted my card and wanted to overcharge me. And because I asked for a manager, he called the police on me. This is outrageous and something needs to be done. Watch the cameras. I was not being irate rude disrespectful. Or anything, I was trying to work the situation out
Review
Nick Demanded my card when...
Positives:
I was suppose to stay in westlake they ended moving my hotel to north olmstead I paid for studio with 2 full beds with a pull out couch . My room only had 2 beds I had to go buy air mattresses to accommodate the ones that wassuppose to sleep on the pull out sofa. And someone trued to enter my room at 130 in the morning.
Negatives:
Getting the room And hotel I paid for .
Not having To ask for the coffee pot , dishes , cooking utensils and pans .
Review
Never again
Positives:
Location and cost. Very pretty area
Positives:
Location, receptionist.
Negatives:
The room was arranged so that there was no to place to sit to watch the TV. The pans looked toxic with peeling non-stick coating. They were out of coffee for the room. And mugs. "Breakfast" was nasty packaged blueberry muffins and instant oatmeal packets.
Review
This guest did not leave comments about this hotel.
Positives:
Location, cost, nice staff
Negatives:
Inconsiderate guests. The people who stayed in the room
Before me clearly had been smoking weed. The staff was kind about it and I felt bad for them, but the room still smelled inspite of their hard work. Also, guests across the hall were screaming in the halls, slamming g doors, letting their kids run up and down hall after 10pm. I asked several times for them to be quiet.
Review
Great value for the money!
Positives:
Price and the size of room A SUITE
Negatives:
no coffee or hot breakfast
Review
This guest did not leave comments about this hotel.
Positives:
It’s very clean. And quiet.
Review
The front counter staff was...
Review
Exceptional
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