Red Roof Inn PLUS+ Philadelphia Airport

Negatives: The room was disgusting. Areas in the room had thick cobwebs, dust etc.- it was obvious some spots were not being clean. Bathtub was rusty, stained and gross. Whole room was covered in large visible stains. Housekeeping let themselves into the room 10 minutes before check out time, while I was still in the room and hadn’t checked out.

Negatives: Front desk made a mistake and after I paid cash, forgot to put me on the stsyover list. Thats ok; people make mistakes. However, a man name Michael came to my room, when I told him I had paid for an additional day he said, " no you didn't. I repeated that I had,. He pushed the door. I am a fragile handicapped senior citizen. Had I not had the chain on he would have knocked me down. He then said get dtessed, the police are coming. Had he bothered to look on the car parked on front of my door he would have seen my true departure date. It was the only vehicle in the area. He should have gone to office. I could not get anyone on phone. I went to office. A man, Danny was with this Michael the 2nd time he came to the door and pushed me. Danny said in front of the woman at the desk that he told Michael to stop and just tell the desk. Had he done that he would have learned of the error The manager, Lelo was not there. He is never there. This started at 12:23 p.m. Desk could not reach Lelo until 3. He was still not on property. They also tried to charge me more for a handicapped accessible room. This has to violate the ADA. Lelo was not available when I asked for him then, upon my arrival. I eventually got my money back for the final day and left. Never had opportunity to speak to Lelo. There was also one other issue. This place is undafe.

Negatives: Nothing at all. Very dirty. Had to switch rooms . That was dirty too. The tubs is horrible

Negatives: Had difficulties with getting maid service no one spoke English they didn't understand what I need it when I needed it

Negatives: there was mice in the room