Extended Stay America Suites - Nashville - Brentwood
9025 Church Street East
Brentwood, TN 37027, US
Brentwood, TN 37027, US
Pets are always welcomed guests! A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches.
About This Property
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Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- Cashless Payment Available
- Facilities For Disabled Guests
- Family Rooms
- First Aid Kit Available
- Food Can Be Delivered To Guest Accommodation
- Free Parking
- Free WiFi
- Guest Accommodation Is Disinfected Between Stays
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Internet Services
- Laundry
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Non-smoking Rooms
- Non-smoking Throughout
- Parking
- Parking On Site
- Physical Distancing In Dining Areas
- Physical Distancing Rules Followed
- Private Parking
- Screens Or Physical Barriers Placed Between Staff And Guests In Appropriate Areas
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- Vending Machine (Drinks)
- Vending Machine (snacks)
- WiFi
- WiFi Available In All Areas
Recent Reviews
Review
Exceptional
Review
Exceptional
Positives:
Absolutely nothing. It was a horrible experience.
Negatives:
This place is absolutely nasty. Place smells like death.
Rooms are absolutely nasty. I would not walk around in the room without socks on. Bugs were all over the place. Window was open when we got in our room.
Staff has no idea what they're doing. I was told I would get a refundd and never did. They won't release the funds through Booking.com to pay me back.
Review
Absolutely horrible
Review
Good
Positives:
The hotel was in a good location, close to shopping and dining and a nice area.
Negatives:
When we arrived, the gentleman checking us in said he did not have a room available. He said they usually have a room blocked off for situations like ours, and said not to worry. He went to make sure the rooms were available to use, and when he returned he was carrying an Ozone generator which I thought was very odd. He proceeded to tell me that the Ozone generator was used in the room to get rid of lingering smells. We were very concerned at this point, but tried to stay positive since we were 4 hours away from home and I knew rooms were very limited due to a big concert being in town. After looking into it, he said there were 2 rooms available but that the microwave didn’t work and one of the cabinet door facings were missing in one of the rooms. The other he said was fine. He led us downstairs to look at each room and decide which one we wanted. There was no elevator, only a stuffy, and smelly stairwell leading to the lower level. The hallway was dim lit and smelled awful. He took us down to the first room which was all the way at the very end of the creepy hallway, and there was an awful smell. So he took us to the next room which was at the complete opposite end of the hallway, and it still smelled awful but not quite as bad as the first. We told him the second room would be okay we literally just needed somewhere to freshen up and then sleep for the night, and be leaving early the next morning. We got our room key, placed our belongings in the room, freshened up and left for the concert. My daughter and her cousin sprayed lots of perfume to try to cover up the smell. They were both very freaked out by being in what felt like a basement at the end of a dark hallway in an extremely foul smelling room. I won’t lie, I felt quite uncomfortable too. After we returned from the concert it was late and I was very tired. We walked into the room and the smell was worse than before. We packed up and hit the road.
Review
I do not recommend this...
Positives:
Price
Negatives:
All the stairs
Review
Decent for the price. Would...
Positives:
Very clean place to stay
Review
Pleasant
Review
Good
Positives:
Location
Negatives:
Very dirty. Blood stains on the sheets. Very nasty and will never stay there again!
Review
Horrible
Positives:
Nice staff, room and location
Review
Superb
Review
Exceptional
Positives:
Very affordable, spacious rooms, hot coffee in a.m. plenty of parking.
Negatives:
Hollow walls? Quest upstairs jumping/running until 3 a.m. being vegan could not eat the packaged muffin, maybe offer fruit. Very nice kitchen area, not one fork or pot in sight. Goodwill has affordable pans incase of thief. We booked 3 rooms, 2 rooms the shower did not work, 1 tv 2as broken.
Review
Family had a great time
Positives:
The only employee male at front desk was nice. All other employees were rude
Negatives:
We had to pay twice because the hotel did NOT show that we paid online so the hotel required us to pay again to stay. Hotel was not clean. Door was already open when got to our hotel room. There was smell in the room. All staff except one male employee was rude
Review
Hotel was not clean. Most of staff was rude. Will not at location again
Positives:
The only employee male at front desk was nice. All other employees were rude
Negatives:
We had to pay twice because the hotel did NOT show that we paid online so the hotel required us to pay again to stay. Hotel was not clean. Door was already open when got to our hotel room. There was smell in the room. All staff except one male employee was rude
Review
Hotel was not clean. Most...
Positives:
clean room
Review
Great quality and location. Quiet area..
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