River Terrace Resort And Convention Center
240 River Road
Gatlinburg, TN 37738, US
Gatlinburg, TN 37738, US
River Terrace Resort And Convention Center welcomes pets at their pet-friendly accommodation. Pet fee USD 100 per stay. The number of pets allowed is 2. Dogs only. Pet weight limit is 60 lbs.
Book Now from $149/night
About This Property
This Gatlinburg resort is a 4-minute drive from the Smoky Mountains and features 2 seasonal outdoor pools and an on-site restaurant. Little Pigeon River runs alongside the property. A microwave, small refrigerator, and cable TV are featured in every room at this Gatlinburg River Terrace Resort and Convention Center. A seating area is included. Select rooms have a balcony and offer views of the river. Free WiFi is available in the 24-hour reception and lobby. A concierge desk and laundry facilities are on site. Whitewater rafting and scenic walking paths are 1.4 mi away. The trolley stops near the resort for easy access to area attractions. Wild Bear Falls water park is a 9-minute drive away, while Dollywood amusement park are 9.1 mi away.
Room Types
Standard Queen Room (refundable)
Standard King Room (refundable)
Queen Room with Two Queen Beds with River View (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
4:00PM
Check out time:
10:00AM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- Accessible Parking
- Air Conditioning
- Cashless Payment Available
- Concierge Service
- Family Rooms
- Fence Around Pool
- Fire Extinguishers
- First Aid Kit Available
- Free Parking
- Free WiFi
- Guest Accommodation Is Disinfected Between Stays
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Heated Pool
- Heating
- Hiking
- Internet Services
- Key Card Access
- Laundry
- Lift
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Meeting/Banquet Facilities
- Non-smoking Rooms
- Non-smoking Throughout
- Outdoor Furniture
- Outdoor Pool
- Outdoor Pool (all Year)
- Parking
- Parking On Site
- Physical Distancing In Dining Areas
- Physical Distancing Rules Followed
- Picnic Area
- Shallow End
- Smoke Alarms
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Swimming Pool
- Tour Desk
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- Vending Machine (Drinks)
- Vending Machine (snacks)
- WiFi
- WiFi Available In All Areas
Recent Reviews
Positives:
Great location, clean, comfortable
Review
Great quick overnight trip to...
Positives:
Staff was nice and very helpful. Location is great to be able to enjoy downtown. Loved the onsite washer and dryer. Was very helpful due to a family member getting car sick prior to arriving at the hotel.
Negatives:
The floor of the room was extremely nasty. Had to constantly wear shoes. Paid extra for river view but could not see the river due to a building in front of us. The door to the balcony had a crack in it bringing a draft into to the room causing my family to get sick.
Review
Spring Break in Gatlinburg.
Negatives:
The room was nothing like the room I reserved online.
Review
Terrible
Positives:
Location, cleanliness
Negatives:
Thin walls. Could hear the people on both sides
Review
Nice place and would probably...
Positives:
The location.
Negatives:
I had booked a quadruple room and that is not what they had available. I discussed our accommodations with the front desk clerk and she did not even know what a quadruple room was. She said if we wanted to be moved to a larger room we could but it had carper and would have an upcharge. Limited electrical outlets for electronic equipment, old bathroom accommodations, tiny refrigerator.
Review
Poor
Positives:
I have always wanted to stay on the river. This was perfect.
Negatives:
The coffee pot. We’re used to having a Keurig.
Review
We enjoyed it very much.
Positives:
Location
Negatives:
Needs updating. Restaurant on property was closed permanently. Checked in , no cart available for luggage. Arrived at room which was not the room we booked. Called front desk and was told that the room we booked with sofa bed and king bed was overbooked and would get us in the next night. This was never told to us upon check in. The room they gave us was a king for 3 adults and was told we would have to make it work for the night. After some discussion they said if we wanted an additional room we would have to pay for
it. This was at midnight , we drove 9 hours to get there and they should have given us the room for no additional charge . We took the additional room and talked to the manager in the morning, she discounted the room and charged me approximately $50 for the room and we were told we could leave our belongings in the room until our original room that was booked was ready and we moved our luggage to it. Our keys when we got back didn’t work and had to go back to the front desk to get keys that worked so we could move
our belongings to the room we originally booked. The room we booked was ok but the metal stairwell leading upstairs should have some kind of end cushions on it . We all bumped our heads on it and I am sure others have done the same.
Review
I would not recommend this...
Positives:
No breakfast.available
Negatives:
False advertising. Restaurant and bar has been closed for 4 years.
Review
Very good
Positives:
Close to the strip and a room overlooking the water
Negatives:
The room was a good place to sleep and overlook the water and Gatlinburg. We were so close to all the action.
Review
Good value
Positives:
The location was great and we could everywhere we wanted to go.
Negatives:
The hotel needs updated desperately. The lobby was beautiful but our room needed updates.
Review
I would not stay there...
Positives:
Close to destination
Negatives:
They added a $50 charge to clean?
Light bulbs were out,
Sink stopper was stuck closed
Review
Just disappointed in the cost...
Negatives:
Website isn’t correct. No indoor pool or breakfast included. Dirty room and lights and ice machine broken
Review
Poor
Review
Passable
Review
Exceptional
Positives:
The location was great. Staff was very friendly and helpful.
Negatives:
The water pressure in shower was so so, and the temp of the water never got above Luke warm.
Review
Very good
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.
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