Extended Stay America Suites - Knoxville - West Hills
1700 Winston Road
Knoxville, TN 37919, US
Knoxville, TN 37919, US
Pets are always welcomed guests! Up to two pets are welcome in each guest room. To ensure that rooms stay fresh and clean, there is a $25 (+ tax) per day, per pet non-refundable cleaning fee (not to exceed $150 + tax per pet), payable the first night of your stay.
Book Now from $119/night
About This Property
This Extended Stay America - Knoxville - West Hills is located in Knoxville and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Knoxville is equipped with a stovetop, microwave and a fridge. The hotel also provides guests with laundry and ironing facilities and upgraded bedding with extra pillows in every room. A grab-and-go breakfast is served every morning and includes bars, muffins, hot cereal, coffee and tea. The property offers free onsite parking. Attractions within close proximity to the hotel include the Smokey Mountain National Park, the University of Tennessee and the Pigeon Forge, Gatlinburg.
Studio Queen Non-Smoking (non-refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time: 03:00 PM
Check out time: 11:00 AM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- BBQ Facilities
- Cashless Payment Available
- Facilities For Disabled Guests
- Family Rooms
- First Aid Kit Available
- Food Can Be Delivered To Guest Accommodation
- Free Parking
- Free WiFi
- Guest Accommodation Is Disinfected Between Stays
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Hand Sanitizer In Guest Accommodation And Key Areas
- Internet Services
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Non-smoking Rooms
- Non-smoking Throughout
- Parking On Site
- Physical Distancing In Dining Areas
- Physical Distancing Rules Followed
- Picnic Area
- Private Parking
- Screens Or Physical Barriers Placed Between Staff And Guests In Appropriate Areas
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- Vending Machine (Drinks)
- Vending Machine (snacks)
- WiFi Available In All Areas
Positives: We had an awesome time, and even with the little mix up with booking, Larry went out of his way to make sure he did'nt leave until we were taking care of. Even with his own car trouble he was so determined to make sure we were ok, you need more workers like him and Patricia, Tommy thank you all for being so kind, we'll be staying again soon.
Positives: The staff were friendly.
Positives: Clean, roomy, comfortable. Staff was very accommodating.
Negatives: Breakfast could've been more extensive but that's really no big deal.
Always stay here when visiting...
Positives: Close to the mall. Spacious room.
Negatives: Very outdated style, the room and hallways had a strong smell of chemicals, the AC and fridge were super loud.
Positives: The location was close to downtown Knoxville.
Negatives: The bed was too soft, and the pillows lumpy, didn't sleep well. The kitchenette was empty, no dishes, silverware, or pots/pans. Had to request a coffee maker. The 'breakfast' was grab and go, not what I was expecting.
Positives: the room was dirty. the room was not quiet at all. I could hear ppl talking from other rooms, the doors slamming and people talking kept me up all night. the appearance was POOR at best. The bed was extremely uncomfortable. I paid for my room BEFORE I arrived with my paypal credit through booking.com then they took my discover card at the front desk and charged me again for the whole stay!!!
Negatives: IT SHOULD HAVE BEEN CLEANER IT SHOULD HAVE HAD COMFORTABLE BED MORE BLANKETS AND A QUIET ATMOSPHERE
NO SLEEP,TOO NOISY, UNCOMFORTABLE BED,...
Positives: The room was very spacious and the staff was extremely nice!
Negatives: The room had a funky smell, the pullout bed had busted springs that made 1 corner sag, and the bathroom had a hole behind the door and the entire thing looked outdated. Also 3rd floor and no elevators, only stairs.
Needs a remodel
Negatives: would have liked a real breakfast
It was ok. The chairs...
Negatives: Even though it was no smoking the whole place reeked of cigarette smoke.No hairdryer so we couldn’t take a shower really.My friend has very long hair so that made it impossible for that.Really couldn’t wait to leave
Slept well.breakfast terrible.Coffee good
Positives: Room was outdated Exhaust fan in bathroom did not work
Positives: The Staff was extremely friendly and accommodating. They all spoke and made sure I had a good stay. Very impressed with my experience and I would visit that location again because of the experience.
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