Embassy Suites by Hilton Memphis East Germantown Area
1022 South Shady Grove Road
Memphis, TN 38120, US
Memphis, TN 38120, US
Embassy Suites by Hilton Memphis East Germantown Area welcomes pets at their pet-friendly accommodation. Pet fee is $75/stay (1-4 nights) $125/stay (5+ nights). The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Dogs and cats are welcome.
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About This Property
Located near Interstate 240, this hotel is 8 mi from Memphis International Airport. Features include an on-site restaurant and spacious suites with two streaming flat-screen TVs. In addition to Free WiFi, every modern suite at the Embassy Suites Memphis is equipped with a microwave, refrigerator and coffee maker. A seating area with sofa bed is standard in all suites as well. Guests of the Memphis Embassy Suites can enjoy free access to the indoor pool and fitness center. Frank Gristanti’s Restaurant specializes in Northern Italian cuisine for lunch and dinner. Breakfast buffet is available daily at the Embassy Suites Memphis. Free parking is provided at the hotel, which is 4 miles from Audubon Golf Course. Graceland, the former home and museum of Elvis Presley, is 8.9 mi away.
Room Types
King Basic Non-Smoking (refundable)
2 Double Beds Non-Smoking (refundable)
2 Room Premium Suite (refundable)
1king Prem Mob/Hr Acc Tub (refundable)
1 King Conference Suite Non-Smoking (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
4:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- ATM/cash Machine On Site
- Air Conditioning
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- Bar
- Cashless Payment Available
- Contactless Check-in/check-out
- Dry Cleaning
- Express Check-In/Check-Out
- Face Masks For Guests Available
- Facilities For Disabled Guests
- Family Rooms
- Fax/photocopying
- Fire Extinguishers
- First Aid Kit Available
- Fitness
- Fitness Centre
- Guest Accommodation Is Disinfected Between Stays
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Hand Sanitizer In Guest Accommodation And Key Areas
- Happy Hour
- Heating
- Internet Services
- Key Access
- Key Card Access
- Laundry
- Lift
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Luggage Storage
- Meeting/Banquet Facilities
- Minimarket On Site
- Non-smoking Rooms
- Non-smoking Throughout
- Paid WiFi
- Parking
- Parking On Site
- Physical Distancing In Dining Areas
- Physical Distancing Rules Followed
- Restaurant
- Safety Deposit Box
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- Vending Machine (Drinks)
- Vending Machine (snacks)
- Wheelchair Accessible
- WiFi
- WiFi Available In All Areas
Recent Reviews
Review
Exceptional
Positives:
I enjoyed that construction/renovations were complete. I also enjoyed the new room designs and that all of the appliances were operational.
Negatives:
When using the Hilton app to gain entry after hours, the app didn’t function properly.
However friendly the breakfast/happy hour staff was, there was never enough food during the breakfast hour. And on Friday morning, food stopped being filled at 9am.
We also had to constantly call for towels each day of our stay. Our room was never freshened, even when it was requested.
Review
I love the Hilton brand,...
Review
Exceptional
Positives:
The breakfast was excellent. I really enjoyed it.
Negatives:
During breakfast we had to wait on more food to be brought out because staff was short
Review
My stay was great at...
Positives:
The location was convenient and the breakfast was good.
Negatives:
It was dirty, lots of trash on the floor. There were large parties of people downstairs and in the pool who were very loud. When we arrived AND the next day for check out, there were no carts for luggage. The staff didn’t seem concerned and were not helpful.
Review
We stayed here based on...
Review
Exceptional
Positives:
Location. The workers were nice and helpful.
Negatives:
It was a suite but we had to ask for linens for the pull out. Also, the bathroom floor was dirty and there was mold in shower
Review
It was adequate for 1...
Positives:
The building was beautiful!
Negatives:
There was an enormous amount of children ( that were not contained by parents) the time we stayed. No fault to the hotel, but it was not as peaceful as it could have been! Unfortunately the parents did not watch over the children going in and out the pool which water was every where. The kids ran around ( which I understand kids can be excited)
Review
The hotel was beautiful
Positives:
I like everything.
Negatives:
there wasn’t nothing i didn’t like.
Review
great stay.
Review
Exceptional
Review
Superb
Positives:
Very nice
Review
Superb
Positives:
The location was convenient.
Negatives:
We won’t be back. The room was dirty, The shower didn’t work, The toilet needed to be fixed as soon as we arrived. We were given a room key to somebody else’s room when we arrived and walked in their hotel room while they were in it. That night, while we were asleep with our kids in the room, another family walked into our room around 11 PM. They said they were given a room key to our room and told that it was theirs. The disorganization and poor management led to some crazy security issues and nobody slept well after that. We reported this both times and were simply just given a new key and did not feel like the Security risk was taken seriously or apologetically.
Review
Dirty, disorganized and security issues...
Review
Exceptional
Review
Exceptional
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