Best Western Cades Cove Inn
7824 East Lamar Alexander Parkway
Townsend, TN 37882, US
Townsend, TN 37882, US
Best Western Cades Cove Inn is pet friendly. Pet fee USD $20 per pet, per night (up to USD $100 per pet, per week). The number of pets allowed is 2. Pet weight limit is 50 lbs. *Dogs and cats are welcome. Pets may not be left unattended in room. Dog potty area on property.
Reserve a room
About This Property
Located 2 miles from the Great Smoky Mountains National Park, this Tennessee hotel features a seasonal outdoor pool and free WiFi. Guests can also start everyday with a hot breakfast buffet. A 42-inch flat-screen cable TV is included in all rooms. A microwave and small refrigerator are also provided at this Townsend Best Western Cades Cove Inn. Access to a business center and fax and photocopying facilities are available to all Best Western Cades Cove Inn guests throughout their stay. A 24-hour reception is available as well. Free wine tastings and winery tours are 17 miles away at Mountain Valley Vineyards. Tuckaleechee Caverns are 4 miles away.
Room Types
2 Queen Beds. Non-Smoking. Wi-Fi. (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Accessible Rooms Through Interior Corridor Available
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- Babysitting/Child Services
- Bar
- Carpeting
- Cashless Payment Available
- Cleaning Products Available
- Closet
- Coffee Shop
- Coffee/tea Maker
- Contactless Check-in/out
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Desk/workspace Available
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- First Aid Kit Available
- Fitness Center
- Free Breakfast
- Free Parking
- Free Wi-Fi
- Game Room
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Heating In Public Area
- Hygiene Certification
- Individually-wrapped Food Options
- Ironing Amenities
- Kitchen
- Laundry Services
- Linens
- Meeting/Banquet Facilities
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Radio
- Refrigerator
- Restaurant(s)
- Room Service
- Room Towels Provided
- Separate Shower/bathtub
- Shared Kitchen
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shuttle Service (charges May Apply)
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- TV & Movies/Shows
- Telephone
- Toiletries Provided
- Vending Machine
- Wake Up Call
- Wheelchair Accessible
Recent Reviews
Review
Very good
Positives:
Staff was friendly and it was really close to where we needed to be for the weekend.
Negatives:
There was a constant chemical smell in our room and the bed was more on the stiff side so it wasn't the most comfortable.
Review
Good
Positives:
It was great! room was very clean, Breakfast was a surprise! we had hot eggs, sausage, & waffles. I was expecting cold continental breakfast. Would defiantly stay there again!!!!
Negatives:
the people next to us had their TV loud enough that we could hear it through the walls. No other negatives!!!
Review
We had a awesome stay!
Review
Good
Negatives:
Disappointed there was not an elevator at this location. I was in the airport when the location called me to tell me my card had not been approved. I explained I had just landed at the airport and would take care of it when I arrived at the hotel. The gentleman on the phone was insistant that I pay over the phone. I told him I would call back once I was away from the airport and had secured my car which I did. I will not be returning to this Best Western! He was too abrasive. Very disappointing. Not very good at customer service to say the least.
Review
Lousy customer service. Pushy and...
Review
Superb
Positives:
Wonderful staff, clean, great area.
Negatives:
No private balcony
Review
Great stay well worth the...
Review
Good
Positives:
There was a nice outdoor space for my pet to run around. It was well manicured.
Negatives:
Bathtub wasn't cleaned well (hair). There were small roaches present and the bed was a little too firm. Sorry if I seem too picky. This was pet friendly room, don't know if that makes a difference.
Review
I probably won't stay there...
Review
Very good
Positives:
It was so close to grain and grits
Negatives:
Loved everything
Review
Exceptional
Positives:
Location to event was great! Breakfast guy was great and had great attitude!
Negatives:
Couldn’t check in an hour early. Room requested was not available when we did check in.
Review
Getaway for weekend!
Positives:
We loved the location of our room, and that there were rocking chairs sitting outside of the room. We enjoyed the afternoon sitting outside. The staff was AMAZING!!! Very friendly and always had a smile.
Negatives:
We didn't like that we had to leave.
Review
Absolutely wonderful stay!! We will...
Positives:
Was very clean. Quiet
Negatives:
I got bedbug bites.Saw bugs on bed bear bathroom room 109. Can send a picture with my bites. When I changed date was told I would get a king bed. Did NOT get.. Requesting full refund. Bedbugs....NOT ACCEPTABLE!!
Review
Very poor
Positives:
Breakfast was excellent and the person running the breakfast was great.
Negatives:
Mattress was hard as a rock and room was very Spartan.
Review
I won't stay there again.
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