Quality Inn West Medical Center

Negatives: Was not handicapped like I asked. I have limited movement and cannot get in tubs. Bed is too high and toilet is too low.

Negatives: Staff messed up on there end and charged us for two nights and refuse to refund us. Staff was very rude, messed up many times. first room had a water leak and the water would not turn off at all, second room had cracks and rips in the wall, holes in blankets funny smell. Overall bad experience

Negatives: Did not know that there would be a deposit on top of the payment that was pulled from my account 2 days prior so paying on top of a payment I already paid didn't make sense. The rooms were ok, ceiling had obvious water damage carpet was stained. The only thing that really bothered me was the people above us jumping and running until 2 am. Ice machine was out of order too

Negatives: didn't have any coffee. it was empty. the room was not as clean as it could have been. there was no smoke detector it didn't have a cover on it. there was no Kleenex, I stayed there the week before in the same exact room. no Kleenexes then either. the week before there was used soap for use.... the wash rags were not very clean looking. the temperature of our rooms, we had 3 rooms this week, were at 60 degrees in the rooms. it took 3 hours to even be comfortable in them. no blankets on the beds. the shower was clean but looked as if it had been put in no caulking mold will eventually form. the swimming pool towels were ripped. and they were handed to us. I hate giving this review. we were frozen. I had 2 grandsons with us and we were there to see our son-in-law at the hospital. He has lost his leg to an accident and we stayed close to the hospital.

Negatives: Remodel and have friendly worker, people that are actually happy to be working. Carpet in the room looks disgusting and worn out. Room had a nasty moldy smell. I had to park on ditch to be able to have closer access to my vehicle from my room. Breakfast was awful. Only option was fruit or yogurt. The refrigerator was warm so good inside was warm. The waffle batter was empty and the dining area was dirty. None of the staff were friendly . Literally workers were miserable for having a job.

Negatives: The ac did not cool the room. The tv and controller did not work properly. The bed was very uncomfortable.

Negatives: The key card stop working often.

Negatives: All of the lampshades were cracked and worn, and needed to be replaced. The sink drain was an open hole, without a drain guard/strainer. There was no hair dryer, but the mount was still there on the wall.