Extended Stay America Suites - Austin - Northwest Arboretum - The Domain
2700 Gracy Farms Lane
Austin, TX 78758, US
Austin, TX 78758, US
Pets are always welcomed guests! Up to two pets are welcome in each guest room. To ensure that rooms stay fresh and clean, there is a $25 (+ tax) per day, per pet non-refundable cleaning fee (not to exceed $150 + tax per pet), payable the first night of your stay.
About This Property
This Extended Stay America - Austin - Northwest/Arboretum - The Domain is located in Austin and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at this Northwest Austin Extended Stay America is equipped with a stovetop, microwave, and a fridge. The hotel also provides guests with laundry, ironing facilities and upgraded bedding with extra pillows. A free grab-and-go breakfast is available. The property offers free onsite parking and weekly housekeeping. Attractions within close proximity to the hotel include the Domain Mall, the Regal Cinema 16 and IMAX and the Barton Springs Pool.
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Check in / Check out
Check in time: 03:00 PM
Check out time: 11:00 AM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- Cashless Payment Available
- Facilities For Disabled Guests
- Family Rooms
- First Aid Kit Available
- Fitness Centre
- Food Can Be Delivered To Guest Accommodation
- Free Parking
- Free WiFi
- Guest Accommodation Is Disinfected Between Stays
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Hand Sanitizer In Guest Accommodation And Key Areas
- Internet Services
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Non-smoking Rooms
- Non-smoking Throughout
- Outdoor Pool
- Outdoor Pool (seasonal)
- Parking On Site
- Physical Distancing In Dining Areas
- Physical Distancing Rules Followed
- Private Parking
- Screens Or Physical Barriers Placed Between Staff And Guests In Appropriate Areas
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Swimming Pool
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- Vending Machine (Drinks)
- Vending Machine (snacks)
- WiFi Available In All Areas
Positives: Comfortable room. Proximity to downtown. Manager stopped by to check on room and made note of things that needed attention from maintenance.
Negatives: First of all, they did not have any breakfast available. The hallways smelled like smoke. The bathtub had hairs stuck in it. They only provided 2 tiny, thin towels to shower. When I called the front desk, no one answered. It kept sending me to the main call center. Also, the Front Desk person tried to come in to our room at 9:30 pm, forcefully! Then, when they realized someone was in there, they nocked aggressively and ordered me to open the door. When I opened the door, they told me, “Oh, sorry, I didn’t realize I had put you in this room.” I took the opportunity to ask for extra towels and they never came with them. I waited for them 30 minutes. All of this is very unacceptable.
I am very unimpressed with...
Positives: It was midpoint for us for most the activities we had planned
Negatives: Family of 6 would only give us one towel. Sofa bed was without sheets, and a blanket. Asked the front desk and all they gave me was a fitted sheet,and a sheet to cover up with. Told me there was more towels in the room in which was wrong
Positives: Nice place for children and families with pets.
Positives: nothing this place is dirty and unprofessional
Negatives: I didn’t like the property or staff would like a refund
bad stay would not recommend
Positives: The location was amazing and the staff was incredible!
Negatives: there were some things left in the room from previous guests
pleasant experience overall just wish...
Positives: the property was fine
Negatives: the tv didn’t work and the pull out bed was ridiculous it’s was even a pull out it was two cushions and it had stains on it
Positives: Nothing I wasn't able to get a room because they said they had no clean rooms
Negatives: I didn't like the fact that I was stuck with no room and no money to get another room because the payment was already tacken from my account
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WHY BOOK WITH US?
TripsWithPets is recognized as a leader in the pet travel industry. Helping pet parents plan trips with their pets is what we do!
Our pet policies are updated regularly, providing accurate details about pet fees and other pet-related information.
We give back! As passionate animal advocates, we raise funds for 501(c)(3) organizations through our annual Partners for Animal Welfare Series (PAWS).