Extended Stay America Suites - Austin - Northwest - Research Park
12424 Research Boulevard
Austin, TX 78759, US
Austin, TX 78759, US
Pets are always welcomed guests! A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches.
About This Property
This Extended Stay America - Austin - Northwest - Research Park is located in Austin and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Austin is equipped with a stovetop, microwave and a fridge. The hotel also provides guests with laundry, ironing facilities and upgraded bedding with extra pillows. A grab-and-go breakfast is available. The property offers free onsite parking and weekly housekeeping. Attractions within close proximity to the hotel include the Research Park Business Center, the Sixth Street and the Camp Mabry.
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Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- BBQ Facilities
- Bathtub
- Cashless Payment Available
- Cleaning Products Available
- Coffee/tea Maker
- Daily Disinfection
- Desk/workspace Available
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Breakfast
- Free Parking
- Free Wi-Fi
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Heating In Public Area
- Hygiene Certification
- Ironing Amenities
- Kitchen
- Kitchenette
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Safety Deposit Box
- Separate Shower/bathtub
- Shared Kitchen
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Sofa
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- TV & Movies/Shows
- Telephone
- Toiletries Provided
- Vending Machine
Recent Reviews
Review
Very good
Review
Perfect
Positives:
Access to the highway easily
Negatives:
The carpet was dirty and the towels were not clean at all. They looked as if they been used by someone else. I was grossed out that I almost used them.
Review
The environment is not clean, the carpets are dirty and the smell is not a clean and fresh smell.
Positives:
Nothing. It was overbooked and never got a room. I left in frustration. What is worse is that they charged me and I still have not gotten credited
Negatives:
Everything. I never got a room as they were overbooked but they still charged me
Review
Do not book.ther and expect you will get a room. I did not get a room and still got charged
Positives:
room, linens, towels were clean. TV and channel selection was good. A/C was good. Plenty of parking. Staff was friendly and generally helpful when I spoke with them.
Negatives:
Facility appears very worn, aged and not updated. There was trash on the floor and windowsill in the corridor outside my room that was there for three days. It did not seem unsanitary, but it was very run down. The door behind reception is white and stained with dirt. The furniture in the room was very worn and uninviting to use. There were no amenities in the rooms, except soap. You had to go to the front desk to request everything, and I had a kitchenette with nothing in it. There are no blankets available in the room or at the front desk. The 2 times I called the front desk in the mornings, no one answered. When I went to the desk in the morning, no one was around. No one there when I went to check out at 8 am. The lobby always faintly smelled like marijuana. The lighting in the room was poor, difficult to see at the vanity.
Review
For what seems to be a budget hotel, it is over-priced and failed to meet some basic expectations.
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.
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