Renaissance by Marriott Austin Hotel
9721 Arboretum Boulevard
Austin, TX 78759, US
Austin, TX 78759, US
Renaissance by Marriott Austin Hotel is pet friendly. Pet fee is USD $50 per stay. **In common areas, pets must be on leash or in carrier.
Reserve a room
About This Property
This 4-star hotel is 15 minutes' drive from Austin city center. The peaceful hotel is located on 95 acres and offers an extensive gym. The Renaissance Austin Hotel features a 32-inch flat-screen TV with cable channels and pay-per-view movies in every guest room. Room service is available. Guests can use the full-service business center at the Austin Renaissance. The Knotty Deck and Bar- A Texas Bistro offers American cuisine for breakfast, lunch and dinner. Austinbytes Deli serves gourmet coffee, specialty wines and beer, pastries and more in a casual setting. Drinks are available in the Lobby Bar. The Arboretum Mall is next to the Austin Renaissance Hotel. Austin International Airport is 25 minutes' drive away.
Room Types
Standard Room (refundable)
Standard Room (refundable)
Standard Room (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
4:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM Or Cash Withdraw On Site
- Accessibility Meeting Spaces Available
- Accessible Bathtub Available
- Accessible Parking
- Accessible Rooms Through Interior Corridor Available
- Accessible Rooms With 32-inch Wide Door Opening Available
- Accessible Route To Fitness Center
- Accessible Route To Guest Rooms
- Accessible Route To The Registration Desk Available
- Accessible Shower Available
- Accessible Toilet
- Accessible Vanities Available
- Air Conditioning
- Air Conditioning In Public Area
- Audible Alarm
- Balcony/terrace
- Bar
- Bicycle Rental (charges May Apply)
- Bowling
- Canoeing
- Car Rental Available
- Cleaning Products Available
- Closed-caption TV
- Coffee Shop
- Coffee/tea Maker
- Concierge Services
- Convenience Store
- Currency Exchange Service
- Daily Disinfection
- Daily Housekeeping
- Deadbolt On Doors Available
- Desk/workspace Available
- Diving
- Doorman
- Electric Vehicle Charging Station
- Electronic Room Key
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Fire Extinguishers
- Fitness Center
- Food Delivery
- Free Wi-Fi
- Gift/souvenir Shop
- Golf Course
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Hearing Accessible Room And/or Kit Available
- Heating
- Heating In Public Area
- Hiking
- Horseback Riding
- Hot Tub/Whirlpool
- Hygiene Certification
- Indoor Pool
- Ironing Amenities
- Kitchen
- Kitchenware
- Laundry Services
- Lever Handles On Door Available
- Lowered Deadbolt On Doors Available
- Lowered Electrical Outlets Available
- Lowered Night Guard On Doors Available
- Lowered View Port In Doors Available
- Main Entrance
- Meeting/Banquet Facilities
- Mini Golf
- Mobility Accessibility Available
- Non-Smoking Rooms Available
- Non-slip Grab Bar Available
- Non-smoking Property
- On-site Accessible Restaurants/lounges
- On-site Parking
- Outdoor Pool
- Parking Available
- Parking Available (charges May Apply)
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Poolside Bar
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Restaurant(s)
- Room Service
- Room Service Available
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Self-closing Doors Available
- Self-operating Lift To Hotel Swimming Pools
- Separate Shower/bathtub
- Shared Kitchen
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shops On Site
- Smoke Alarms
- Snorkeling
- Sofa
- Spa Services
- Staff Trained In Safety Protocol
- TTY/TDD Compatibility Available
- TV & Movies/Shows
- Telephone
- Tennis Court & Equipment
- Toiletries Provided
- Valet Parking (charges May Apply)
- View Port In Door Available
- Visual Alarms
- Wheelchair Accessible
Recent Reviews
Positives:
Atmosphere and amenities.
Negatives:
Would like to see more of selection when it comes to food at the restaurant.
Review
This guest did not leave comments about this hotel.
Positives:
The room and property is very clean and a great experience.
Negatives:
The property now charges for parking which is close to $20 and if youre not a Bonvoy member, they charge for WiFi (from $15-20) per day. Those additional charges can add up and give a slight illusion of the bargain price initially provided.
Positives:
Location, views, cleanliness
Negatives:
The main lobby area is very nice but due to the architecture of the hotel , the rooms overlooking the lobby are not comfortable. We could not sleep until 2 am when the party of people partying and talking and laughing loud left the area. I
Review
This guest did not leave comments about this hotel.
Positives:
Comfortable rooms, location, friendly staff.
Positives:
The location was amazing. All the staff were very friendly and helpful.
Negatives:
I didnt like that I have to pay $20 for parking overnight.
Positives:
Room was comfortable and the access to my work site was ideal.
Negatives:
Internet was not working; food was awful; accounting process was frustrating; parking fees were ridiculous; 3rd party providers for the hotel did not enable the quality that most Marriotts provide.
Review
Avoid this hotel.
Positives:
The location was amazing and the facilities were beautiful.
Negatives:
Staff was reluctant to help with billing issues, and the breakfast included required the customer to ask for a voucher. Front dest points finger at restaurant and vice-versa. The customer is stuck in the middle.
Review
Passable
Positives:
The hotel was very clean as was the surrounding, very impressed
Negatives:
I stayed at a super8 the night before this visit and I just cant figure out why an upscale hotel doesnt even offer complimentary coffee and Im not using any coffee pot or coffee in the room. Pay to park your car was a plus
Review
Very good
Positives:
This hotel chain has always been good but now it has been acquired by Marriot Bonvoy it has dropped like a stone. a few examples when i arrived i gave a credit card over for incidentals for which the hotel manager (that was what she said she was) then proceeded to charge my card over 3300.00 (excuse me but this is not incidentals) my credit card company immediately red flagged it and i couldn't call them back until the following morning. i went down to explain what had happened and she explained that she had only blocked out the amount for the room to which i explained that wasn't what she said she was doing. i said to her no worries the following morning i would sort as i would have the conversation with card early hours of the morning and ok the payment. She then said that she had a another one of my credit cards on file to which i replied "DO NOT USE THAT CARD AS I ONLY EVER USE THE OTHER ONE AS I DON'T GET CHARGED EXCHANGE FEES" The next thing i know i get a text from the second card red flagging a 3300.00 from Renaissance Hotel in Austin, as you can imagine i was not happy. i went down and asked to see the Manager again to be greeted by a blond sour faced woman who apart from being extremely rude then proceeded to tell me she was the CEO of Marriot Bonvoy (i don't think so) i told her what had happened and she told me that she would speak with her and get back to me the following morning. i am still waiting and by the way there was no apology or any other form of correspondence. i on the other hand still have 1 credit card that is still blocked. And just for the record i will be reporting this to the board of Marriot Bonvoy later this week. i am Absolutely disgusted with the Hotel, The management staff and Booking .com who i use a lot.
Negatives:
NEW MANAGEMENT a person to person course for the management
Review
DO NOT EVER STAY AT RENAISSANCE (ARBORETUM) TEXAS IT IS THE PITS
Positives:
I love having breakfast options, especially going to a conference are having meetings early. The food was excellent and the staff are very friendly.
Negatives:
It was a little chilly as an ambient temperature in the whole hotel but nothing that deeply concerned me. The hard part for us was we wanted to explore Austin a bit more and it was a little removed from downtown.
Review
Wonderful staff excellent service and a beautiful space to learn and grow in
Positives:
everything
Negatives:
poor restaurant for an amazing hotel
Review
Superb
Review
Exceptional
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