Quality Inn & Suites El Paso

Negatives: The lobby needs to be cleaned more often.

Negatives: the condition of the facility, we had to be moved 3 times due to the environmental systems

Negatives: walls and ceilings had droops from water damage, pool was down, looked like years of gunks built up in pool, ride service.

Negatives: I been calling the to ask if I left some pair of shoes but no answer, so I ask my sister to go check for me

Negatives: Well first the lobby super hot no ac poor employees,the pool was closed and not working,the ice machine was not working,the room we stay at had the bathroom missing drains just not a good look,mattress on the bottom look like someone bleed out it was stain,there was no blinds to cover the sun or window we where in first floor all people leaving arriving could see through the window,couldn’t sleep had to put sheet on the window.no plastic cups or anything that usually would come in the room,the bending machines are a joke if you take cash.

Negatives: AC in our room made noise all night long, making it difficult to sleep. There was no coffee at breakfast. The pool was a filthy pit. The drain in the bathroom was so clogged it barely drained.

Negatives: Run down

Negatives: The two biggest things were (1) the window in my room, and (2) the breakfast in the morning. 1- When I checked in, it was late, and I was tired. I wanted to get some sleep right away. As soon as I entered my room, I realized that there was a brilliantly white flood light mounted on the adjacent wall of the building outside my window. It illuminated the whole room like it was daylight. No big deal, just close the curtains, right? Well, the curtains were see-through and only about 1/3 the length of the window's height. But the more hideous aspect of the situation? Someone had stuffed the corners of a folded fleece throw around the edges of the window to...well, I'm not sure really. It was hanging crooked, didn't cover the window even halfway, and honestly, I'm pretty sure housekeeping was responsible for it. Because the room was totally fine; bed was made, bathroom was clean, shower curtain was all done up "fancy." I almost went to the front desk and requested another room, but I took the blanket down first and realized on closer inspection that the black-out roll shade curtain was resting on top of the A/C unit, having been broken off of its mount above the window. So, I unrolled it almost all the way and realized I could set it down into the edges of the window much like the pointless effort the fleece was trying to make and when it stayed in place, I just called a victory and crashed. But honestly, how do you let someone check into a room with it looking like that? 2- The continental breakfast the next day was supposed to end 30min after I arrived, and I did know that going into it. There was waffle batter, and a maker, a few bread choices still left, a cereal dispenser, and a juice machine for orange and apple juice. There were a few other things here and there, maybe some yogurts in a mini fridge? But I'll tell you what there wasn't. There was no coffee. At least, not that I saw. Which, I gotta say, is strike one.