Candlewood Suites Beltway 8/Westheimer
11280 Westheimer Road
Houston, TX 77042, US
Houston, TX 77042, US
Candlewood Suites is pet friendly! Pets weighing less than 80 pounds are welcome. A non-refundable pet fee will be charged to the guest’s account upon check-in based upon the length of stay -- 6 nights up to $75, 7+ nights up to $150. Proper medical certification specifying that all vaccinations are up to date must be available upon request. Pets may be left unattended in your room. However, if you leave the premises of the hotel with your pet unattended in the room, the pet must be in a crate or pet carrier while you are gone.
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About This Property
Located conveniently in the Westchase district of Houston, Candlewood Suites Houston Westchase - Westheimer, an IHG Hotel is located 4.3 miles from CityCentre, 8.9 miles from Waterwall Park and 10 miles from The Galleria Houston. Featuring a shared lounge, the 2-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The hotel has a grill and a 24-hour front desk. All rooms at the hotel come with a flat-screen TV with cable channels, a kitchenette and a dining area. All guest rooms will provide guests with a fridge. Lakewood Church Central Campus is 11 miles from Candlewood Suites Houston Westchase - Westheimer, an IHG Hotel, while Houston Arboretum and Nature Center is 11 miles from the property. William P. Hobby Airport is 24 miles away.
Pet Amenities
Candlewood Suites offers its pet guests designated dog relief areas complete with waste disposal bags as well as a door magnet that alerts staff that your pet is a guest at the hotel. Many locations also have doggie treats at the front desk.
Room Types
Standard Room (refundable)
Standard Room (refundable)
2 DOUBLE BEDS STUDIO SUITE (refundable)
Standard Room (refundable)
Standard Room (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- Air Conditioning In Public Area
- BBQ Facilities
- Babysitting/Child Services
- Bathtub
- Body Thermometer Available
- Cashless Payment Available
- Closet
- Coffee Shop
- Coffee/tea Maker
- Contactless Check-in/out
- Convenience Store
- DVD/CD/Blu-ray Player
- Daily Disinfection
- Daily Housekeeping
- Desk/workspace Available
- Dishwasher
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Face Masks
- Free Internet Access
- Free Internet Available
- Free Parking
- Free Wi-Fi
- Game Room
- Golf Course
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hot Tub/Whirlpool
- Hygiene Certification
- Indoor Pool
- Ironing Amenities
- Kitchen
- Kitchenette
- Kitchenware
- Laundry Services
- Meeting/Banquet Facilities
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Outdoor Pool
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Restaurant(s)
- Room Service
- Safety Deposit Box
- Separate Shower/bathtub
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Spa Services
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- TV & Movies/Shows
- Telephone
- Temperature Check For Guests And Staff
- Toiletries Provided
- Water Park
- Wheelchair Accessible
Recent Reviews
Positives:
Nothing it was a horrible experience
Negatives:
The staff they over charge me
Review
Bad
Review
Exceptional
Positives:
Everything….
Review
Exceptional
Positives:
It was close to stores
Negatives:
The rooms smelled. The elevators were awful and eventually went out of order so I had to haul all my things up and down the stairs. Tubs were nasty. Would not recommend and will not be back.
Review
Mid
Positives:
We had a place to sleep.
Negatives:
The condition and the fact that we were charged an extra $100 or $200 (we dont even know how much yet) for an excessive cleaning fee. That is ridiculous. We only left our towels on the floor and the sofa bed out. If this is what they consider the need for excessive cleaning, they definitely need to post this this info. Nobody can explain to me what the need for excessive cleaning was for. Please do not stay at this hotel. If you do, request a walkthrough with a manager and take pics before you leave. Besides that, we had to listen to the fire alarm going off!
Review
Con artist.
Positives:
We had a place to sleep.
Negatives:
The condition and the fact that we were charged an extra $100 or $200 (we don’t even know how much yet) for an excessive cleaning fee. That is ridiculous. We only left our towels on the floor and the sofa bed out. If this is what they consider the need for excessive cleaning, they definitely need to post this this info. Nobody can explain to me what the need for excessive cleaning was for. Please do not stay at this hotel. If you do, request a walkthrough with a manager and take pics before you leave. Besides that, we had to listen to the fire alarm going off!
Review
Con artist.
Positives:
Location
Negatives:
Inability of management to solve problems. Fire alarm went off and manager was unable to able to operate the panel. The TV didt work. The hooks in the bathroom fell off the wall. The towel racks were rusted. There wasnt a hairdryer in the room as advertised. Day management did not have a replacement or a solution to the problem. Hot water did not work in the room, no solution as the hotel was sold out.
Review
Bad
Positives:
Location
Negatives:
Inability of management to solve problems. Fire alarm went off and manager was unable to able to operate the panel. The TV did’t work. The hooks in the bathroom fell off the wall. The towel racks were rusted. There wasn’t a hairdryer in the room as advertised. Day management did not have a replacement or a solution to the problem. Hot water did not work in the room, no solution as the hotel was sold out.
Review
Bad
Positives:
The front desk attendant was incredibly kind.
Negatives:
The property needs renovation and needs better amenities. I am unsure why this property is rated as 8 stars. No bathroom trash can, no ice bucket, the door needed repair. The front desk attendee had to go check our room to ensure it was clean and stay ready.
Review
I expected a newer property with better amenities.
Positives:
The front desk attendant was incredibly kind.
Negatives:
The property needs renovation and needs better amenities. I am unsure why this property is rated as 8 stars. No bathroom trash can, no ice bucket, the door needed repair. The front desk attendee had to go check our room to ensure it was clean and stay ready.
Review
I expected a newer property...
Positives:
N/A
Negatives:
The so-called kitchen stove was an electric hot-plate and there was only one very small pan to cook in available in the room. There were a few forks and zero spoons to eat with. We went to the front desk to ask for another pan and all they had was another very small pan. There were people hanging around the lobby and front door who looked homeless and the entire hotel smelled like marijuana. When we checked out, I was told that the $100 deposit had been released back to my bank at that moment but that was a bald-faced lie because four days later, I called my bank, and they told me the funds had not been released by the hotel. Called the hotel and was told the funds were indeed still "on hold" and the woman says she just released them. I don't usually write reviews, but this was the dreariest feeling hotel that I have stayed at. Do yourself a favor and stay somewhere else until they improve the place and improve the customer service.
Review
Not recommended, spend your hard-earned money elsewhere.
Positives:
N/A
Negatives:
The so-called kitchen stove was an electric hot-plate and there was only one very small pan to cook in available in the room. There were a few forks and zero spoons to eat with. We went to the front desk to ask for another pan and all they had was another very small pan. There were people hanging around the lobby and front door who looked homeless and the entire hotel smelled like marijuana. When we checked out, I was told that the $100 deposit had been released back to my bank at that moment but that was a bald-faced lie because four days later, I called my bank, and they told me the funds had not been released by the hotel. Called the hotel and was told the funds were indeed still "on hold" and the woman says she just released them. I don't usually write reviews, but this was the dreariest feeling hotel that I have stayed at. Do yourself a favor and stay somewhere else until they improve the place and improve the customer service.
Review
Not recommended, spend your hard-earned...
Review
Bad
Review
Passable
Review
Pleasant
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