Embassy Suites By Hilton Houston West - Katy
16435 Katy Freeway
Houston, TX 77094, US
Houston, TX 77094, US
Embassy Suites By Hilton Houston West - Katy welcomes pets at their pet-friendly accommodation. Pet fee is $75/stay (1-4 nights) $125/stay (5+ nights). The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Dogs and cats are welcome.
About This Property
Located in Houston, 6.7 miles from CityCentre, Embassy Suites by Hilton Houston West - Katy provides accommodations with a fitness center, free private parking, a restaurant and a bar. This 4-star hotel offers room service, a 24-hour front desk and free WiFi. The hotel features an indoor pool and an ATM. All rooms at the hotel are equipped with a seating area and a flat-screen TV with cable channels. All guest rooms at Embassy Suites by Hilton Houston West - Katy include air conditioning and a desk. Guests at the accommodation can enjoy a buffet or an American breakfast. A business center is at guests' disposal at Embassy Suites by Hilton Houston West - Katy. Constellation Field is 13 miles from the hotel, while Memorial Park is 15 miles away. William P. Hobby Airport is 30 miles from the property.
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Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM Or Cash Withdraw On Site
- Air Conditioning
- Air Conditioning In Public Area
- Bar
- Blackout Curtains
- Body Thermometer Available
- CCTV Security In Common Areas
- Cashless Payment Available
- Chinese [Mandarin]
- Cleaning Products Available
- Coffee Shop
- Coffee/tea Maker
- Concierge Services
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Desk/workspace Available
- Dishwasher
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Breakfast
- Free Face Masks
- Free Parking
- Free Wi-Fi
- French
- Gift/souvenir Shop
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Happy Hour
- Heating In Public Area
- Hygiene Certification
- Individually-wrapped Food Options
- Indoor Pool
- Ironing Amenities
- Kitchen
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Restaurant(s)
- Room Service
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Separate Shower/bathtub
- Shared Kitchen
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shuttle Service (charges May Apply)
- Smoke Alarms
- Sofa
- Soundproof Rooms Available
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- TV & Movies/Shows
- Taxi Service
- Telephone
- Temperature Check For Guests And Staff
- Toiletries Provided
- Wheelchair Accessible
Recent Reviews
Positives:
The size of the room and the view.
Negatives:
Our stay at the hotel had several inconveniences that impacted the experience:
Upon arrival, our room keys didn’t work, requiring us to go back downstairs to get them fixed. Unfortunately, my family encountered the same issue with their rooms.
The bed sheets were not as white and crisp as expected and appeared slightly crumpled. Additionally, the lace at the bottom of the bed was ripped, which was disappointing.
My room’s sink was clogged when I checked in. Despite reporting it twice, it wasn’t fixed until the following day.
The bathroom light button was faulty and needed to be pressed multiple times to work properly.
While I didn’t document these issues with photos, I hope the hotel addresses these problems to improve the guest experience.
Review
ok
Review
Exceptional
Review
Exceptional
Positives:
Wonderful staff, comfortable bed, amazing breakfast, quiet room, nicely decorated.
Negatives:
I wish every town had an Embassy Suites.
Review
Exceptional
Positives:
The hotel was very nice and clean inside. The room was very spacious and you could easily adjust the temperature in the room. The staff is very friendly and helpful, which made my stay at the hotel very comfortable
Negatives:
The location is next to a highway so can be loud outside of the hotel. This location suits people with cars.
Review
Value for your money
Review
Exceptional
Positives:
Breakfast was amazing! Pool was super clean and warm. Our room smelled clean and was spotless!
Negatives:
I didn’t like the fact that our tv in the sitting area of our room didn’t work. We did call the front desk they said they were going to send someone up to fix it but they never showed up. When I went back down to the front desk they told me the guy was going up there now. So I went back up to the room and waited…he never showed up. At that point I was just done with it all and just watched tv in the room.
Review
Exceptional
Review
Good
Negatives:
Rooms which face in the direction of the highway are very loud. I could only sleep with earplugs.
Review
Good
Positives:
My family and I stayed in the hotel a couple of times. When they first opened the hotel was spotless and the breakfast was wonderful. The last time we stayed the breakfast was not really good. We noticed fruit flies; the half & half was gone by 7.30 am and there wasn't milk for the coffee.
Negatives:
The room was dusted, and the bathroom was not very clean. I found hair on the floor.
Review
Our stay was good overall.
Review
Exceptional
Review
Exceptional
Positives:
very clean, very aesthetically pleasing!
Review
Very good
Review
Very good
Review
Exceptional
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