Extended Stay America Suites - Houston - Westchase - Richmond

3200 West Sam Houston Parkway
Houston, TX 77042, US

5.1 Rating | 2.5-Star Hotel |

Pets are always welcomed guests! A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches.

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About This Property

This Extended Stay America - Houston - Westchase - Richmond is located in Houston and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Houston is equipped with a stovetop, microwave and a fridge. The hotel also provides guests with laundry and ironing facilities and upgraded bedding with extra pillows. Complimentary weekly housekeeping services is provided and daily service is offered for a fee. Towels and linen can be exchanged at the front desk at any time. The property also offers free onsite parking and free local phone calls. Attractions within close proximity to the hotel include the Galleria Mall, the Studio Movie Grill and the Houston Zoo.

Room Types

Standard Room (refundable)

Standard Room.
Sleeps up to 2
Free cancellation
Pet fee USD 25 per pet, per day maximum USD 150 per stay, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$86.33

nightly

$603.24 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Good news! Before Friday, Nov 29th, 2024 at midnight local hotel time (in Chicago), you may cancel your reservation for a full refund. Between Friday, Nov 29th, 2024 at midnight and Saturday, Nov 30th, 2024 at midnight local hotel time (in Chicago), you may cancel your reservation for a partial refund. After Saturday, Nov 30th, 2024 at midnight local hotel time (in Chicago), you are not allowed to change or cancel your reservation. If you cancel your reservation after Nov 30, you will still be charged for the full amount.

Refund Policy

Any cancellation received within 1 day prior to arrival date will incur the first night charge. Failure to arrive at your hotel or property will be treated as a No-Show and will incur the first night charge (Property policy).

Photo Policy

The reservation holder must present a valid photo ID and credit card at check-in. The credit card is required for any additional hotel specific service fees or incidental charges or fees that may be charged by the hotel to the customer at checkout. These #START_PHOTO#charges#END_PHOTO# may be mandatory (e.g., resort fees) or optional (parking, phone calls or minibar charges) and are not included in the room rate.

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$603.24 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Charges may apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only. A valid credit card is required at check-in for payment.

Standard Room (refundable)

Standard Room.
Sleeps up to 2
Free cancellation
Pet fee USD 25 per pet, per day maximum USD 150 per stay, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$86.33

nightly

$603.24 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$603.24 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Charges may apply.

Important Information

Standard Room (refundable)

Standard Room.
Sleeps up to 2
Free cancellation
Pet fee USD 25 per pet, per day maximum USD 150 per stay, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$91.33

nightly

$638.16 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$638.16 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Charges may apply.

Important Information

Standard Room (refundable)

Standard Room.
Sleeps up to 3
Free cancellation
Pet fee USD 25 per pet, per day maximum USD 150 per stay, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$96.33

nightly

$673.08 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for triple occupancy (i.e. 3 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$673.08 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Charges may apply.

Important Information

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

Check in / Check out

Check in time: 3:00PM

Check out time: 11:00AM

Features and Amenities

24-Hour Front Desk
Air Conditioning
Air Conditioning In Public Area
Alarm Clock
Bar
Bathtub
Carpeting
Cashless Payment Available
Cleaning Products Available
Coffee Shop
Coffee/tea Maker
Daily Disinfection
Desk/workspace Available
Elevator
English
Facilities For Disabled Guests Available
Family Rooms
First Aid Kit Available
Food Delivery
Free Breakfast
Free Parking
Free Wi-Fi
Guests Can Opt-out Of Daily Cleaning Service
Hair Dryer
Hand Sanitizer In Guest Accommodation And Key Areas
Heating
Heating In Public Area
Hygiene Certification
Ironing Amenities
Kitchen
Kitchenette
Kitchenware
Laundry Services
Luggage Storage & Lockers
Microwave
Non-Smoking Rooms Available
Non-smoking Property
On-site Parking
Pets Allowed (charges May Apply)
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Radio
Refrigerator
Room Towels Provided
Safety Deposit Box
Separate Dining Area
Separate Shower/bathtub
Shared Kitchen
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Smoke Alarms
Spa Services
Staff Follow All Safety Protocols As Directed By Local Authorities
Staff Trained In Safety Protocol
Sterilizing Equipment
TV & Movies/Shows
Telephone
Temperature Check For Guests And Staff
Toiletries Provided
Vending Machine
Wheelchair Accessible

Recent Reviews

Ronesha review category business travellers November 18, 2024

Positives: I felt somewhat comfy

Negatives: Roaches, can never find staff, house cleaning only came once and it’s because I asked multiple times. Hallways stink

Review

Trash can, Dumpster location

White young couple October 7, 2024

Negatives: The room was infested with roaches

Review

Bad

Alneisha young couple August 27, 2024

Review

Exceptional

Alneisha young couple August 24, 2024

Positives: The employees were friendly and the facility was very clean.

Negatives: I like the employees and the surrounding area

Review

I enjoyed my stay and...

Antoine solo traveller August 9, 2024

Negatives: I didn't like the roach infestation that was apparent as soon as I entered the room. I didn't like the 2 roaches that somehow found their way onto my chest within the first 5 minutes of me being in bed. I didn't like the way staff was rarely present at the front desk, especially at night. I didn't like the way staff would allow for the front door to be propped open at night to allow people to bypass using a card key to enter. Lastly, I didn't like that I wouldn't have been surprised if the hotel had gotten raided at any moment for drug and/or human trafficking.

Review

If only they trained the...

Emil young couple August 1, 2024

Review

Exceptional

Lee young couple July 25, 2024

Positives: They did make the most of the space when all of Houston was looking for air conditioned rooms. And the staff were very helpful and accommodating.

Negatives: This was during the hurricane power outage so it may be better other times, but the parking lot defined sketchy. The common areas were not clean. And there were small bugs everywhere. And the price was far higher than normal.

Review

Paid a lot for a...

Dr. review category business travellers July 24, 2024

Review

Bad

Constance review category business travellers July 22, 2024

Review

Pleasant

Ruth review category business travellers July 19, 2024

Positives: There were people all over the place all the time, roaches, the floors were super slippery i almost fell, can't even walk inside. insects everywhere. I got there after 5 hours driving and asked the attendant to let me used a bathroom and she said there were no public bathrooms, i had to wait until i got my room to use the one in the room.

Negatives: EVERYTHING

Review

Even though it was just...

Laura young couple July 15, 2024

Review

Exceptional

Toya young couple July 14, 2024

Review

Bad

Dwight family with young children July 9, 2024

Positives: It was comfortable but had roaches that's a deal breaker for me

Review

Good

Tommy review category business travellers July 3, 2024

Positives: Nothing

Negatives: ROACH

Review

TRASH!!!! Never

Donovon young couple June 29, 2024

Review

Bad

Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.

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