Extended Stay America Suites - Houston - Willowbrook - HWY 249
16939 Tomball Pkwy
Houston, TX 77064, US
Houston, TX 77064, US
Pets are always welcomed guests! A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches.
About This Property
This Extended Stay America - Houston - Willowbrook - HWY 249 is located in Houston and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Houston is equipped with a stove top, microwave and a fridge. The hotel also provides guests with laundry and ironing facilities and upgraded bedding with extra pillows. Free grab-and-go breakfast including breakfast bars, muffins, hot cereal, coffee and tea is served every morning. Complimentary weekly housekeeping services is provided and daily service is offered for a fee. Towels and linen can be exchanged at the front desk at any time. The property offers free onsite parking. Attractions within close proximity to the hotel include the Sam Houston Race Track, the Willowbrook Mall and the Hewlett Packard.
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Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- Cashless Payment Available
- Facilities For Disabled Guests
- Family Rooms
- First Aid Kit Available
- Food Can Be Delivered To Guest Accommodation
- Free Parking
- Free WiFi
- Guest Accommodation Is Disinfected Between Stays
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Internet Services
- Laundry
- Lift
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Non-smoking Rooms
- Non-smoking Throughout
- Parking
- Parking On Site
- Physical Distancing In Dining Areas
- Physical Distancing Rules Followed
- Private Parking
- Screens Or Physical Barriers Placed Between Staff And Guests In Appropriate Areas
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- Vending Machine (Drinks)
- Vending Machine (snacks)
- WiFi
- WiFi Available In All Areas
Recent Reviews
Review
Exceptional
Review
Exceptional
Positives:
Always love our stay here!
Negatives:
N/a
Review
Always a pleasure to stay...
Positives:
Staff nice and friendly
Negatives:
Room had roaches, but i sprayed and i dont see them too much.
Review
Superb
Review
Exceptional
Positives:
Location was right up the street
Negatives:
Need to be updated and there was no breakfast
Review
Pleasant
Review
This guest did not leave comments about this hotel.
Positives:
Nothing
Negatives:
Everything
Review
Bad
Positives:
The prices for out stay
Negatives:
After I start using booking.com that's when they start the discrimination because I wasn't no longer booking through the Extended Stay America website so me and my grandchildren left cuz I feel very uncomfortable
Review
Bad
Positives:
The property is safe, quiet and the rooms are clean and comfortable
Negatives:
Continental Breakfast is advertised, but the last two times I have stayed there is not even coffee in the morning.
Review
Always a great stay at...
Positives:
Like that fact it was easy to get to work near by grocery stores
Negatives:
Me and my family first moved in on January 5th 2024 we were in the double bed but another guest told me to start booking with booking.com and when I started using booking.com I start getting treated poorly by the staff and the manager so they told me someone else had booked the room for the double bed and they told me that I had to go to a king size bed for five people I don't think it was fairly also was going through struggle where I had to start paying day by day but I made sure that my family was okay so I left because I know that I was not the only one booking through booking.com
Review
Bad
Positives:
When we first checked in it was okay on 01/05/2024 but after that when and resident at the hotel to start using booking.com to save money because they saw me there with my three grandchildren and after that everything went downhill
Negatives:
Didn't like that they made me and my family move out a double bed into a one king size bed for five people. Couldn't get a good night rest do to of others arguing fighting all times of the night but when I made a report to the staff at the front desk it was a problem for me
Review
Bad
Review
Poor
Review
Poor
Negatives:
Nothing but Good for the price.
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.
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