Extended Stay America Suites - Austin - Round Rock - South
16950 North Interstate 35
Round Rock, TX 78728, US
Round Rock, TX 78728, US
Pets are always welcomed guests! Up to two pets are welcome in each guest room. To ensure that rooms stay fresh and clean, there is a $25 (+ tax) per day, per pet non-refundable cleaning fee (not to exceed $150 + tax per pet), payable the first night of your stay.
Book Now from $95/night
About This Property
This Extended Stay America - Austin - Round Rock - South is located in Austin and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Austin is equipped with a stove top, microwave and a fridge. The hotel also provides guests with laundry, ironing facilities and upgraded bedding with extra pillows. The property offers grab-and-go breakfast, free onsite parking and weekly housekeeping. Round Rock Extended Stay is 3.4 mi from Dell Diamond and 7.5 mi from The Domain shopping center,
Studio Queen Non-Smoking (refundable)
Studio Queen Accessible Non-Smoking (refundable)
Studio 2 Doubles Non-Smoking (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time: 03:00 PM
Check out time: 11:00 AM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- Cashless Payment Available
- Facilities For Disabled Guests
- Family Rooms
- First Aid Kit Available
- Food Can Be Delivered To Guest Accommodation
- Free Parking
- Free WiFi
- Guest Accommodation Is Disinfected Between Stays
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Hand Sanitizer In Guest Accommodation And Key Areas
- Internet Services
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Non-smoking Rooms
- Parking On Site
- Physical Distancing In Dining Areas
- Physical Distancing Rules Followed
- Private Parking
- Screens Or Physical Barriers Placed Between Staff And Guests In Appropriate Areas
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- Vending Machine (Drinks)
- Vending Machine (snacks)
- WiFi Available In All Areas
Positives: It felt very homey. Felt like I was staying in a little studio apartment
Positives: the location made it a easy choice to stay at for our group.
Negatives: the manager was very rude towards us and the other people in our group. we stayed the first night in a room that flooded from the bath tub. and the front desk closes at 11 at night. so we had water in our room and had to use all our towels to stop the water from going everywhere. when I notified the manager in the morning, her first response was what did we do to flood her room. then she didn’t believe us that it happened so she made me fill the tub again. just to see for herself. so when I asked for a discount she refused and said she would move us in to another room. but that if I complained then we would have other problems, so first off I don’t like being told I make stories up, and second off I don’t like being threatened by a general manager at your hotel because I asked for a discount being that we couldn’t shower the first night. then she told my friends when they checked in that she was just going to clean that room and resell it to someone else.
would not recommend this place...
Positives: Nothing. Entry was small, crowded, and a wet mess. Their systems were down and we couldn't even check in. We ended up having to stay someplace else.
Negatives: See the above.
Just a Mess
Positives: checked in and had to check right back out. dirty tampons in the toilet , poop on the toilet seat and staff disrespectful
did not even stay
Positives: The location was half way between family members.
Negatives: The kitchen was not furnished. Had to ask for dishes and utensils. Hot water worked for the tub but when switched to shower you only got cold water. We asked for either another room or repair the shower . WE WERE IGNORED , no feed back provided although the room next door remained empty and the occupancy rate remained low throughout our 4 day stay. No ice was available. The internet site said breakfast was included but they only had coffee, granola bars & small muffins. (No milk, juice, yogurt or oatmeal, etc.) There were no handicap provisions except for a ramp. The ladies at the front desk were very nice but were not authorized to make decisions. If management were as helpful perhaps our stay would have been acceptable, even given all the other issues.
The condition of the room...
Positives: I didn’t get to see it.
Negatives: The front desk lady cussed me out so I left.
I couldn’t even stay here...
great comfortable stay
Positives: The staff was great and very accommodating! The location is also quite good, not too noisy for being next to the highway and plenty of emergency shopping stops near by.
Negatives: It was not very clean, there was hair on the floor and stains on the bed (not the sheets, those were clean). It could use a bit of a more thorough cleaning.
It was a lovely environment...
Negatives: TERRRIBLE TERRIBLE TERRIBLE. Attendant unavailable. She knew I was there but didn't want to help us because it was 11:30pm when we got there. She said we should have gotten there earlier. (We had a reservation). Waited 30 mins to get started with check-in. Then we got our room and found it full of trash, bed all torn up, TV on, had not been cleaned. Waited another hour to get it "cleaned" but was horrible. Bottom sheet not changed, had donut sprinkles all over it, no pillowcases, only 1 bath towel, no hand towels, no washcloths, no soap, no shampoo, carpet was not vacuumed. Tried to get towels but attendant was not at desk (for the whole night) and refused to come out of hiding in employee break room to help us. It was past 1am by now. I finally barged in to employee break room and demanded towels. She said she would not help me because I wasn't nice to her, because I lost my temper. Who wouldn't? She said I couldn't have any towels and threatened to call the police on me if I didn't stop bothering her. I attached a picture below showing the pillows we were provided with NO PILLOWCASES. Attendant didn't care and said I should be thankful to her for cleaning the room.
Worst hotel experience of my...
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