Tru by Hilton Ashland VA
101 North Carter Road
Ashland, VA 23005, US
Ashland, VA 23005, US
Reserve a room
About This Property
Located in Ashland and with Greater Richmond Convention Center reachable within 17 miles, Tru By Hilton Ashland, Va has a seasonal outdoor swimming pool, non-smoking rooms, free WiFi and a fitness center. This 3-star hotel offers a 24-hour front desk. The hotel has family rooms. Kings Dominion is 7.7 miles from the hotel, while University Stadium is 17 miles from the property. Richmond International Airport is 24 miles away.
Room Types
1 King Bed (non-refundable)
1 King Mobility Accessible with Tub (non-refundable)
2 Queen Beds (non-refundable)
2 Queen Hearing Accessible (non-refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- Access To Health Care Professionals
- Air Conditioning
- Air Conditioning In Public Area
- Cashless Payment Available
- Cleaning Products Available
- Contactless Check-in/out
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Desk/workspace Available
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- First Aid Kit Available
- Fitness Center
- Free Breakfast
- Free Face Masks
- Free Parking
- Free Wi-Fi
- Guests Can Opt-out Of Daily Cleaning Service
- Hand Sanitizer In Guest Accommodation And Key Areas
- Hygiene Certification
- Indoor Pool
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Outdoor Pool
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Restaurant(s)
- Room Service
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- Telephone
- Wake Up Call
- Wheelchair Accessible
Recent Reviews
Review
Very good
Positives:
Nice clean hotel. Good breakfast
Review
Great stay
Positives:
Everything was good.
Negatives:
Nothing
Review
Good will be back.
Positives:
The man who worked the reception desk on Saturday night was efficient, professional and very nice.
Negatives:
The woman who worked reception Sunday morning was rude and dismissive when we asked if they had gluten-free options available (which they do not despite a posted sign). They said breakfast was available until 10am but clearly they meant that the lights would still be on but after 9:15am they would not be replacing anything. The oatmeal was almost all water when I asked for some… she brought me this slop. The breakfast was so dismal and unaccommodating that it ruined our entire stay. Too bad. I had planned on leaving a great review. I’ll be sure to add this to the Hilton website, the Google listing, and TripAdvisor as well. Really a shame that the rude and dismissive attitude of the front desk worker Sunday morning had to put a blight on the whole operation.
Review
Don’t be there on a...
Review
Superb
Positives:
Fairly new, contemporary decor, nice workspaces/lobby area, clean, comfortable beds, great staff.
Negatives:
Although the place is very clean, housekeeping works hard, BUT they completely ignore the do not disturb signs. I had housekeeping walk into my room twice without knocking and then one time with the short knock and then just entering without announcing themselves.
Review
Would stay again.
Review
Very good
Review
Very good
Review
Superb
Review
Exceptional
Positives:
Close to the highway and clean.
Negatives:
Very noisy trucks starting outside all night long.
Review
Superb
Positives:
Steven the front desk clerk was so nice - he helped us check in and made it very easy! And also the soap smells incredible !
Review
Great staff very clean -...
Review
Superb
Review
Superb
Positives:
The room was clean.
Negatives:
The lady at the front desk was rude and very unprofessional. She didn't greet us at all, and she was to busy on her laptop. After driving for 10 hours, you expect at least a hello or a welcome. This happened September 25th at night,she said her name was Asia. I don't know if it is true or not.I only spent one night here I was planning to stay longer but with her attitude I had to look for another hotel.She made us feel very uncomfortable like we were begging her for something. You guys really need to get rid of your front desk person and have someone with better attitude.
Review
Nasty front desk
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