Extended Stay America Select Suites - Richmond - Innsbrook

10060 W. Broad Street
Glen Allen, VA 23060, US
6.6 Rating | 2.5-Star Hotel |
Pets are always welcomed guests! A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches.

About This Property

This Extended Stay America - Richmond - Innsbrook is located in Glen Allen and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Richmond is equipped with a stovetop, microwave and a fridge. The hotel also provides guests with laundry and ironing facilities, and upgraded bedding with extra pillows . A free grab-and-go breakfast including breakfast bars, muffins, hot cereal, coffee and tea is served every morning. Weekly housekeeping services are provided for free and daily provided for a fee; towels and linen exchanged at the front desk. The property offers free onsite parking. Attractions within close proximity to the hotel include the Short Pump Town Center, the Science Museum of Richmond and the Virginia Fine Arts Museum.

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Check in / Check out

Check in time: 3:00PM
Check out time: 11:00AM

Features and Amenities

  • Air Conditioning
  • Air Conditioning In Public Area
  • Alarm Clock
  • Bathtub
  • Cashless Payment Available
  • Cleaning Products Available
  • Coffee/tea Maker
  • Daily Disinfection
  • Desk/workspace Available
  • Elevator
  • English
  • Facilities For Disabled Guests Available
  • Family Rooms
  • First Aid Kit Available
  • Fitness Center
  • Food Delivery
  • Free Parking
  • Free Wi-Fi
  • Guests Can Opt-out Of Daily Cleaning Service
  • Hair Dryer
  • Hand Sanitizer In Guest Accommodation And Key Areas
  • Heating
  • Heating In Public Area
  • Hygiene Certification
  • Ironing Amenities
  • Kitchen
  • Kitchenette
  • Kitchenware
  • Laundry Services
  • Meeting/Banquet Facilities
  • Microwave
  • Non-Smoking Rooms Available
  • Non-smoking Property
  • On-site Parking
  • Pets Allowed (charges May Apply)
  • Physical/social Distancing Guidelines
  • Protective Screen Or Physical Barriers In Appropriate Areas
  • Refrigerator
  • Separate Shower/bathtub
  • Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
  • Smoke Alarms
  • Sofa
  • Staff Follow All Safety Protocols As Directed By Local Authorities
  • Staff Trained In Safety Protocol
  • Sterilizing Equipment
  • TV & Movies/Shows
  • Telephone
  • Toiletries Provided
  • Vending Machine
  • Wheelchair Accessible

Recent Reviews

Louis Family with Teens April 22, 2024
This guest did not leave comments about this hotel.
Verified Hotel Guest April 18, 2024
Positives: The funny guy at the front desk
Negatives: The smell of cigarettes
Mark Solo Traveler March 26, 2024
Negatives: Furniture damaged, cockroaches
Stephanie Family with Teens March 19, 2024
Positives: The front desk attendant was pleasant enough.
Negatives: This place is disgusting. Roaches in the bathroom. Kitchen cabinets and shower held together with tape. Not even a spoon in the "well-appointed kitchen". Hole in the wall where microwave was removed. Furniture was broken, peeling, or had burn marks.
Paul Business Traveler March 5, 2024
Positives: Not much other than the large, albeit odd shaped, room.
Negatives: Sits far off the road. GPS took me to wrong driveway. Late check in was a bit complicated. Room was not super clean. Handicap shower wasn't great. Towels were thin and old. Bed was ok. Glad to leave the next morning.
Michael Family with Young Children November 14, 2023
Positives: only thing was location
Negatives: Roached, holes in walls, horrible customer service, very noisy. It was a holiday weekend no staff at from desk until 10 pm. I called the corporate office because the front desk did not answer there guest service number I was told 48 hours for response.
Sam Business Traveler October 27, 2023
Positives: Absolutely nothing. Full of bed bugs and cockroaches. Unbelievable. Never seen anything like it in my life
Negatives: The Hotel refuses to respond to Booking.com. Bed bugs and cockroaches everywhere in the room and bathroom plus bed. Run for the hills people
Absolute Filth and rodent infested. Shameful for VA
Ktatumchappell1 Family with Young Children October 9, 2023
Positives: Location
Negatives: No internet/WiFi and no hot water!
Melanie Traveling as Couple October 2, 2023
Positives: The location was nice surrounded by a lot of stores and restaurants
Negatives: Toilet had a slow drain and water was coming out the floor and behind the stands and dressers and sofa was a lot of trash and dirt like they didn't move the stuff around to sweep there were stains on the nightstand from where somebody speel something roaches were crawling around
Brigitta M Senior Traveler July 11, 2023
Positives: Was not satisfied with our stay.There was no coffe or breakfast. Staff were hard to understand.
Negatives: There was no breakfast or coffee. Staff were hard to understand.
Verified Hotel Guest Solo Traveler June 30, 2023
Positives: Staff were very helpful
David Traveling as Couple June 27, 2023
Positives: There wasn't anything I liked in particular. It was a place to stay for one night while we were in town and it put a roof over our heads. At the very least the bed was somewhat comfortable.
Negatives: The fan in the bathroom was disgusting and didn't even work. The bath tub was disgusting and didn't even look like it was cleaned. The lock on the bathroom door was broken and you couldn't even get the door to close the whole way. Just about every piece of furniture was broken and had pieces missing. The inside of the microwave was brown and nasty. The hallways also smelled musty and I didn't get a comfy homey feeling from this hotel. I would highly suggest you take your money and either spend it elsewhere or pay more for a nicer hotel.
Soraya Business Traveler June 24, 2023
Positives: size of the room,
Negatives: The refrigerator was noisy; the breakfast was incomplete;, the carpets in the halls seemed dirty; the front door of the building was broken; the noise from the other bedroom was annoying ( like from someone walking all the time);
I didn't feel comfortable
Charles Family with Young Children June 14, 2023
Positives: Breakfast consisted of tiny muffins wrapped in cellophane. Not appetizing.
Negatives: Needs an update. Towel rack in bathroom was missing. Everything in the room was dated. No USB for charging, no hairdryer in bathroom. Room was depressing.
Not worth what I was charged.
Tina Business Traveler June 13, 2023
Negatives: This place desperately needs updating. The smell of the room was awful. The worst thing, I didn't feel safe. I will NEVER stay here again.
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.

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