Extended Stay America Suites - Richmond - Innsbrook

10060 W. Broad Street
Richmond, VA 23060, US
6.7 Rating | 2.5-Star Hotel |
Pets are always welcomed guests! Up to two pets are welcome in each guest room. To ensure that rooms stay fresh and clean, there is a $25 (+ tax) per day, per pet non-refundable cleaning fee (not to exceed $150 + tax per pet), payable the first night of your stay.

About This Property

This Extended Stay America - Richmond - Innsbrook is located in Glen Allen and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Richmond is equipped with a stovetop, microwave and a fridge. The hotel also provides guests with laundry and ironing facilities, and upgraded bedding with extra pillows . A free grab-and-go breakfast including breakfast bars, muffins, hot cereal, coffee and tea is served every morning. Weekly housekeeping services are provided for free and daily provided for a fee; towels and linen exchanged at the front desk. The property offers free onsite parking. Attractions within close proximity to the hotel include the Short Pump Town Center, the Science Museum of Richmond and the Virginia Fine Arts Museum.

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Check in / Check out

Check in time: 3:00PM
Check out time: 11:00AM

Features and Amenities

  • 24-Hour Front Desk
  • Air Conditioning
  • Air Conditioning In Public Area
  • Alarm Clock
  • Bar
  • Bathtub
  • Cashless Payment Available
  • Cleaning Products Available
  • Coffee/tea Maker
  • Daily Disinfection
  • Desk/workspace Available
  • Elevator
  • English
  • Express Check-In/Check-Out
  • Facilities For Disabled Guests Available
  • Family Rooms
  • First Aid Kit Available
  • Fitness Center
  • Food Delivery
  • Free Breakfast
  • Free Parking
  • Free Wi-Fi
  • Guests Can Opt-out Of Daily Cleaning Service
  • Hair Dryer
  • Hand Sanitizer In Guest Accommodation And Key Areas
  • Heating
  • Heating In Public Area
  • Hygiene Certification
  • Ironing Amenities
  • Kitchen
  • Kitchenette
  • Kitchenware
  • Laundry Services
  • Meeting/Banquet Facilities
  • Microwave
  • Non-Smoking Rooms Available
  • Non-smoking Property
  • On-site Parking
  • Pets Allowed (charges May Apply)
  • Physical/social Distancing Guidelines
  • Protective Screen Or Physical Barriers In Appropriate Areas
  • Refrigerator
  • Separate Shower/bathtub
  • Shared Kitchen
  • Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
  • Smoke Alarms
  • Sofa
  • Staff Follow All Safety Protocols As Directed By Local Authorities
  • Staff Trained In Safety Protocol
  • Sterilizing Equipment
  • TV & Movies/Shows
  • Telephone
  • Toiletries Provided
  • Vending Machine

Recent Reviews

Evan review category business travellers May 27, 2023
Noe solo traveller May 23, 2023
Positives: The bed was comfy enough and the shower had steady hot water. The room's actual suite layout was nice too. Each space felt mostly separated from one another. This property was also in an ideal location for visiting many nearby shopping areas. But that's about it as far as the good things.
Negatives: Where do I start? The interior of the property looked very dingy and cheap. I felt like the receptionist could have cared less I was there. Even the hallways to my room felt uninviting and that was just at check-in. The room itself was probably one of the worse I've ever stayed in. To start, I found a COMBAT ROACH BAIT in my room!!! Now, I didn't see any bugs but the fact the roach trap was in the room at all meant they had to be somewhere. The refrigerator was dinged up and damaged both inside and out. The bathroom wasn't fully cleaned, I even had to flush the toilet multiple times to properly flush everything away. Finally, the walls even had chipped paint and a few dents, which just added to the room's cheap & dirty aesthetic.
Dirty, cheap-looking hotel with bugs...
Irish family with young children May 22, 2023
Positives: Spacious clean room. It needs a little updating though especially the carpeting and furniture. But overall it was well maintained in cleanliness..
Front Desk operate 24hrs if...
Anonymous family with young children May 20, 2023
Brian young couple May 19, 2023
Positives: management quick response to some issues
Will recommend the place to...
Edith young couple May 15, 2023
Positives: Grab and go breakfast collection was good . Bed was also comfy . Staff was very professional
Destiny group May 15, 2023
Positives: Hotel location was very good everything was near also hotel have full kitchen . Very quite place .
Jose solo traveller May 11, 2023
Ronald review category business travellers May 2, 2023
Positives: The worst hotel I have ever stayed in. Gross do not waste your money.
Negatives: Cotto needs renovations up-to-date. Hotel needs major cleaning.Disgusting to not waste your money.
Waste of your time and...
Eli solo traveller April 27, 2023
Positives: Lots of variety for grab and go
Good place to stay for...
Destiny young couple April 27, 2023
Positives: Staff was friendly and helpful. Grab and Go breakfast option pretty good .
Jean review category business travellers April 24, 2023
Positives: The bed was comfortable and the staff was responsive.
Negatives: It was very dated and worn out. The common areas were dirty. I booked because the website said there was a full kitchen. There weren't any dishes, etc in the kitchen or a coffee maker. I had to ask for them, and I didn't see the sign stating that I had to request them until the next morning. I had called the location Friday morning asking if there was a full kitchen with dishes. The person that answered the phone was virtually impossible to understand. I thought she said that is was a full kitchen including dishes/utensils. When I arrived, the kitchen drawers were bare. I had very little time between my arrival and my evening event, and really needed the room already stocked with these items. In the morning, the first coffee maker they brought didn't work and I had to ask for another to be delivered after I had already filled it with coffee and water. If there is one thing that I expect in a hotel room when I travel, it is an in-room coffee maker, so I can have coffee first when I get up in the morning. I don't want to have to wait on this. I could not wait to check out, because it was such a disappointing room.
It did not fulfill the...
Jonathan family with young children April 23, 2023
Jonathan review category business travellers April 23, 2023
Dynisha solo traveller April 18, 2023
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.


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