Extended Stay America Select Suites - Richmond - Innsbrook

10060 W. Broad Street
Glen Allen, VA 23060, US
6.6 Rating | 2.5-Star Hotel |
Pets are always welcomed guests! A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches.

About This Property

This Extended Stay America - Richmond - Innsbrook is located in Glen Allen and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Richmond is equipped with a stovetop, microwave and a fridge. The hotel also provides guests with laundry and ironing facilities, and upgraded bedding with extra pillows . A free grab-and-go breakfast including breakfast bars, muffins, hot cereal, coffee and tea is served every morning. Weekly housekeeping services are provided for free and daily provided for a fee; towels and linen exchanged at the front desk. The property offers free onsite parking. Attractions within close proximity to the hotel include the Short Pump Town Center, the Science Museum of Richmond and the Virginia Fine Arts Museum.

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Check in / Check out

Check in time: 3:00PM
Check out time: 11:00AM

Features and Amenities

  • Air Conditioning
  • Air Conditioning In Public Area
  • Alarm Clock
  • Bathtub
  • Cashless Payment Available
  • Cleaning Products Available
  • Coffee/tea Maker
  • Daily Disinfection
  • Desk/workspace Available
  • Elevator
  • English
  • Facilities For Disabled Guests Available
  • Family Rooms
  • First Aid Kit Available
  • Fitness Center
  • Food Delivery
  • Free Parking
  • Free Wi-Fi
  • Guests Can Opt-out Of Daily Cleaning Service
  • Hair Dryer
  • Hand Sanitizer In Guest Accommodation And Key Areas
  • Heating
  • Heating In Public Area
  • Hygiene Certification
  • Ironing Amenities
  • Kitchen
  • Kitchenette
  • Kitchenware
  • Laundry Services
  • Meeting/Banquet Facilities
  • Microwave
  • Non-Smoking Rooms Available
  • Non-smoking Property
  • On-site Parking
  • Pets Allowed (charges May Apply)
  • Physical/social Distancing Guidelines
  • Protective Screen Or Physical Barriers In Appropriate Areas
  • Refrigerator
  • Separate Shower/bathtub
  • Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
  • Smoke Alarms
  • Sofa
  • Staff Follow All Safety Protocols As Directed By Local Authorities
  • Staff Trained In Safety Protocol
  • Sterilizing Equipment
  • TV & Movies/Shows
  • Telephone
  • Toiletries Provided
  • Vending Machine
  • Wheelchair Accessible

Recent Reviews

Keisha Traveling as Couple June 5, 2023
Positives: nothing
Negatives: The tub was not cleaned and I saw a roach. Their breakfast was packaged muffins and coffee. The staff was rude, I waited 10 minutes for assistance to check in and the man didnt speak when he came to the desk.
Horrible stay. I was so uncomfortable I couldnt even sleep.
Felicia Business Traveler June 2, 2023
Evan Business Traveler May 27, 2023
Noe Solo Traveler May 23, 2023
Positives: The bed was comfy enough and the shower had steady hot water. The room's actual suite layout was nice too. Each space felt mostly separated from one another. This property was also in an ideal location for visiting many nearby shopping areas. But that's about it as far as the good things.
Negatives: Where do I start? The interior of the property looked very dingy and cheap. I felt like the receptionist could have cared less I was there. Even the hallways to my room felt uninviting and that was just at check-in. The room itself was probably one of the worse I've ever stayed in. To start, I found a COMBAT ROACH BAIT in my room!!! Now, I didn't see any bugs but the fact the roach trap was in the room at all meant they had to be somewhere. The refrigerator was dinged up and damaged both inside and out. The bathroom wasn't fully cleaned, I even had to flush the toilet multiple times to properly flush everything away. Finally, the walls even had chipped paint and a few dents, which just added to the room's cheap & dirty aesthetic.
Dirty, cheap-looking hotel with bugs that I'm never staying at again.
Irish Family with Young Children May 22, 2023
Positives: Spacious clean room. It needs a little updating though especially the carpeting and furniture. But overall it was well maintained in cleanliness..
Front Desk operate 24hrs if you encounter some issues.
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