Extended Stay America Suites - Richmond - Innsbrook
10060 W. Broad Street
Richmond, VA 23060, US
Richmond, VA 23060, US
Pets are always welcomed guests! Up to two pets are welcome in each guest room. To ensure that rooms stay fresh and clean, there is a $25 (+ tax) per day, per pet non-refundable cleaning fee (not to exceed $150 + tax per pet), payable the first night of your stay.
About This Property
This Extended Stay America - Richmond - Innsbrook is located in Glen Allen and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Richmond is equipped with a stovetop, microwave and a fridge. The hotel also provides guests with laundry and ironing facilities, and upgraded bedding with extra pillows . A free grab-and-go breakfast including breakfast bars, muffins, hot cereal, coffee and tea is served every morning. Weekly housekeeping services are provided for free and daily provided for a fee; towels and linen exchanged at the front desk. The property offers free onsite parking. Attractions within close proximity to the hotel include the Short Pump Town Center, the Science Museum of Richmond and the Virginia Fine Arts Museum.
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Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- Bar
- Bathtub
- Cashless Payment Available
- Cleaning Products Available
- Coffee/tea Maker
- Daily Disinfection
- Desk/workspace Available
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Breakfast
- Free Parking
- Free Wi-Fi
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Heating In Public Area
- Hygiene Certification
- Ironing Amenities
- Kitchen
- Kitchenette
- Kitchenware
- Laundry Services
- Meeting/Banquet Facilities
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Separate Shower/bathtub
- Shared Kitchen
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Sofa
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- TV & Movies/Shows
- Telephone
- Toiletries Provided
- Vending Machine
Recent Reviews
Positives:
Stuff was very friendly and helpful . Hotel was quit and everything was near around our hotel area . Room was pretty clean .
Review
Exceptional
Positives:
Hotel was ok . Grab and GO breakfast option not bad . Hotel both manager were very professional and helpful . Room wise not bad at all . Bed was very comfortable and they have full kitchen .
Review
Exceptional
Negatives:
There were roaches in the room and hallway. The room 217 didn’t have working heat or air so the room had to be changed. People letting their animals out of their rooms unleashed. Dog bit my dog and owner couldn’t control I ended up falling and still in pain now.
Review
Awful
Positives:
Property is just in the right area where people would like to stay.
Negatives:
So many things are so wrong about this property.
1. Hotel Lobby, Lift and rooms smelled like weed smoking.
2. I got a confirmation saying 4 rooms are reserved successfully but once I went to check in I heard from the receptionist that only 2 rooms are available. We had to adjust with 1 king room(unclean - it smelled like food and trash is not cleared), 1 Queen (unclean and smelled really bad) and 2 other reserved rooms. Irony is this is a Non-smoking property. It was such an embarrassment in front of my relatives.
3. They said they have breakfast but there was nothing in the lobby in the morning.
Overall it’s a very very bad experience. I don’t think anyone should consider this hotel for the price they are charging.
Review
It’s a very bad experience.
Positives:
It was tucked away and quiet.
Negatives:
It was very outdated
Review
Family overnight stay
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.
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