Hyatt Place Richmond Chester
13148 Kingston Avenue
Chester, VA 23836, US
Chester, VA 23836, US
Pet guests are welcome at Hyatt Place Richmond Chester. Pet fee is USD $75. The number of pets allowed is 2. Dogs only. Pet weight limit is 75 lbs. **In common areas, pets must be on leash or in carrier.
Book Now from $134/night
About This Property
Offering a fitness center and outdoor pool, Hyatt Place Richmond Chester is located 4 mi from Old Dominion University. Free Wi-Fi access is available. Rooms here will provide you with a TV, air conditioning and cable channels. There is also a coffee machine. Private bathrooms also come with a bath or shower. Extras include ironing facilities. At Hyatt Place Richmond Chester you will find a 24-hour front desk. Other facilities offered include meeting facilities, dry cleaning and a laundry. Richmond International Airport is 11 mi away. The property offers free parking.
Room Types
King Bed (with sofa bed) (refundable)
Two Double Beds (with sofa bed) (refundable)
King Bed High Floor (with sofa bed) (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- Accessible Parking
- Air Conditioning
- Bar
- Breakfast Takeaway Containers
- Business Centre
- Designated Smoking Area
- Electric Vehicle Charging Station
- Express Check-In/Check-Out
- Face Masks For Guests Available
- Facilities For Disabled Guests
- Family Rooms
- Fax/photocopying
- Fire Extinguishers
- Fitness Centre
- Free Parking
- Free WiFi
- Guest Accommodation Is Disinfected Between Stays
- Heating
- Internet Services
- Key Card Access
- Laundry
- Lift
- Meeting/Banquet Facilities
- Non-smoking Rooms
- Non-smoking Throughout
- Outdoor Pool
- Outdoor Pool (seasonal)
- Parking
- Parking On Site
- Safety Deposit Box
- Smoke Alarms
- Snack Bar
- Swimming Pool
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- WiFi
- WiFi Available In All Areas
Recent Reviews
Review
Exceptional
Review
Exceptional
Positives:
Bad Breakfast Holiday Inn Express nearby was much better.
Negatives:
Old Facility. Worn furniture, furnishings, and facilities. Booked two rooms. Room 436 had broken unusable door locks. Could not regain access to the room by keycard and shower was broken. Room 415 toilet was nonfunctional, and furniture and furnishings were old and worn.
Review
Very Bad Experience
Review
Good
Positives:
Its location, room type, cleanliness, quietness and kind staff.
Negatives:
The inability of having a sliding door to separate living room area from the bedroom. No microwave available in room.
Review
My stay was superb. I...
Review
Exceptional
Review
Exceptional
Positives:
The location was convenient.
Negatives:
The room was clean, however upon further review we noticed love bugs everywhere. Then they started coming out and flying around the room.
Review
Disappointed
Positives:
The location was close to what we wanted to do
Negatives:
The room was AWFUL! Paint on the doors/shower. Carpet coming up at the walls, not even attached to the tack strips and carpet cut short. (Looked like a quick fix/upgrade) fridge did NOT work at all, cabinet broken where fridge was, window curtain broken. I went to down to request a different room, there was another guest complaining about the smell of weed on the 3rd floor & another claiming that her watch was missing. I was moved to the 4th floor but once stepping off the elevator quickly declined as that floor also smelt like weed. I kept the original room which again was awful & asked that the curtain be fixed. Karen came & stood on the unit to fix it as best as possible pulling it away from the wall. The unit had one temp no matter what it was set on so we suffered. I was offered a refund on 1 night. I don’t feel as though I should be charged for either night as the room was ridiculously bad. I have stayed at several Hyatt’s & this one is about nice as a Hotel8!
To make matters worse I realize on the checkout day (1/21) when going to the grocery store that they double charged my account. I called and spoke with Shell? And she said that’s what that Hyatt does, a pre authorization then a night audit of an actual charge. I have NEVER heard of that & couldn’t find on website?So I had almost $600 dollars come out of my account got nothing but attitude from her and talking as though I was dumb. Telling me I had to wait 5-10 days for one of the charges to go back to my card plus the refund for 1 night! I called the corporate number and the lady I spoke with had to call the location and came back saying the exact same thing. When I questioned why patrons weren’t told they would have double pending transactions I got “I don’t know ma’am, that’s just what the lady told me”. I asked her what would happen if I didn’t have enough to cover both transactions and she said they would’ve asked me to leave.
Review
WORST HOTEL EVER! BODY FLUIDS...
Positives:
The easy on and off of I-95, the friendly welcome as I came in the door, the cleanliness of my room. The never ending hot water in the shower.
Negatives:
Only complaint I have is that the ice machine on the 3rd floor dispensed ice that tastes like it was flavored with onion or garlic ?! Very odd.
Review
A very nice facility where...
Positives:
Cleanliness
Review
It was good
Review
Passable
Review
Exceptional
Positives:
Spacious room, clean, staff excellent! Breakfast was very good. Real bacon, eggs, etc. Rooms well appointed with real glass glasses! Highly unusual but very appreciated! Overall our brief stay was excellent! Will stay there again.
Negatives:
bath and tub area is a little too small!
Review
Will stay againJJJJJJJJJJJ!!
Positives:
Location
Negatives:
Unclean room
Room not matching style of room booked
Guest services unfriendly and rude
Elevator buttons inoperable
Review
Horrible. Want my money back.
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