Best Western Plus Sebastian Hotel & Suites

Negatives: Air conditioner in the room has musty smell while operation. I guess it needs service.

Negatives: Lack of safety grab bar in shower

Negatives: Nothing.

Negatives: The shower curtain wasn’t long enough & water was splashed onto floor while showering

Negatives: No hot water in the early morning, had to wait until after 8AM Killed a small cockroach next to the TV in the morning

Negatives: The general musty smell of the place was a turn off, but once nose blind to it, it was fine. The mold spots on the carpet was sketchy, but I guess that comes with property on the Florida coast. At least there were no roaches.

Negatives: Upon arriving and opening the sofa bed, the mattress was dirty (big blood stain) and the springs were uncomfortable. They quickly provided a solution —a small roll in bed, which was appreciated. On day 1and 2 we had to wait 10-20 min for the water to heat up in the bathroom sink and shower. 1 day there was no hot water. The rooms lack privacy— we could hear people using the bathroom— it was not pleasant. We left early due to security/ safety concerns and unacceptably loud visitors in both rooms to the left and right of ours. They was yelling profanities with loud music at 1,2 3 am. When we brought it up to front desk the manager seemed annoyed by our concern, stoic and unfriendly and basically said we were welcome to check out early. She was dubious of my concern of sketchy characters and initially said it was impossible as she had no one checked in the room next to us. Then she said there were “workers who serviced the property staying in that room. These sketchy characters were parked in the parking lot with a truck and fire pit!

Negatives: N/A

Negatives: Staff at front desk unresponsive to complaints

Negatives: Carpet in room filthy