Holiday Inn Brooklyn Downtown
300 Schermerhorn Street
Brooklyn, NY 11217, US
Brooklyn, NY 11217, US
Holiday Inn Brooklyn Downtown is pet friendly. Pet fee USD $150 per pet, per stay. The number of pets allowed is 2. Pet weight limit is 50 lbs. *Dogs and cats are welcome. Pets may not be left unattended in room.
About This Property
Offering an indoor heated pool and indoor whirlpool, The Holiday Inn Brooklyn Downtown is less than a km from One MetroTech Center and 2641 feet from Barclays Center. Every room at the property comes with a desk, an iron with ironing board and private bathrooms with complimentary toiletries. Grand Canyon Diner is located on-site. A cocktail lounge, off-site restaurant delivery and room service are also available. The property also has a fitness center, a sauna and a steam room. JFK Airport is 11 mi from the property
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Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM Or Cash Withdraw On Site
- Access To Health Care Professionals
- Air Conditioning
- Air Conditioning In Public Area
- Bar
- Body Thermometer Available
- CCTV Security In Common Areas
- Car Rental Available
- Cashless Payment Available
- Chinese [Cantonese]
- Chinese [Mandarin]
- Cleaning Products Available
- Coffee Shop
- Concierge Services
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Desk/workspace Available
- Doorman
- Elevator
- English
- Facilities For Disabled Guests Available
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Face Masks
- Free Wi-Fi
- French
- Grocery Delivery
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hot Tub/Whirlpool
- Hygiene Certification
- Individually-wrapped Food Options
- Indoor Pool
- Ironing Amenities
- Kitchen
- Kitchenware
- Korean
- Laundry Services
- Library
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Mobile App For Room Service
- Non-Smoking Rooms Available
- Non-smoking Property
- Off-Site Parking
- On-site Parking
- Parking Available
- Parking Available (charges May Apply)
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Professional Cleaning Services
- Protective Screen Or Physical Barriers In Appropriate Areas
- Restaurant(s)
- Room Service
- Safety Deposit Box
- Shared Kitchen
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Spa Services
- Spa/sauna
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- TV & Movies/Shows
- Taxi Service
- Telephone
- Temperature Check For Guests And Staff
- Valet Parking (charges May Apply)
- Wheelchair Accessible
Recent Reviews
Review
Very good
Review
Good
Positives:
Location is good for my activity
Negatives:
Very poor customer service! Guests need to go all the way to lobby to collect tea bags , disposable glass, creamer etc. interesting aspect is that they don’t have English tea bag and suggested me to have green tea that is only available with them !
Review
Nothing more to say. In...
Review
Exceptional
Review
Superb
Positives:
CHANGE YOUR FRONT DESK STAFF AND ROOM SERVICE STAFF. THEY TAKE 2 HRS AND 30 MIN TO SEND SOME ONE TO SHOW HOW TO USE COFFEE MACHINE AND AFTER 2.5 HRS, SOME ONE COMES WITH NO KNOWLEDGE OF THE MACHINE. THE FRONT DEWSK WAS REQUESTED 5 TIMES, EVERY HALF AN HOUR SAYING I WANTED TO GO OUT, PLEASE SEND SOMEONE, EVERYTIME THEY REPLY OK BUT FAIL TO DO SO. FINALLY I WAS DISHEARTED AND CANCELLED MY COFFEE PLAN AS I WAS DELAYED BY 2.5 HOURS. WHAT A SHAME. THIS IS YOUR REVIEW.
Negatives:
CHANGE YOUR FRONT DESK STAFF AND ROOM SERVICE STAFF. THEY TAKE 2 HRS AND 30 MIN TO SEND SOME ONE TO SHOW HOW TO USE COFFEE MACHINE AND AFTER 2.5 HRS, SOME ONE COMES WITH NO KNOWLEDGE OF THE MACHINE. THE FRONT DEWSK WAS REQUESTED 5 TIMES, EVERY HALF AN HOUR SAYING I WANTED TO GO OUT, PLEASE SEND SOMEONE, EVERYTIME THEY REPLY OK BUT FAIL TO DO SO. FINALLY I WAS DISHEARTED AND CANCELLED MY COFFEE PLAN AS I WAS DELAYED BY 2.5 HOURS. WHAT A SHAME. THIS IS YOUR REVIEW.
Review
BAD SERVICE AND BOOKING.COM CHEATED...
Review
Good
Positives:
Great location! Excellent subway access to get to most parts of New York
Negatives:
The lifts (elevators) take forever at times to get to the floor I was on.
Review
Very good
Review
Exceptional
Review
Bad
Positives:
Close to multiple subway station to manhattan . A/C could be set at wished temperature or shutdown.
Negatives:
Some lamps weren’t working.
The description said “city view” but with newest building around, there isn’t any view even from highest floor
Review
Nice hotel for a stay...
Negatives:
Maintenance poor . Dirty clothes of ours thrown in garbage.
Review
Not good
Positives:
The staff at the front desk were very disrespectful
Even the manager was very disrespectful. Literally using profanity when dealing with me. Never in a million years have I’ve would’ve ever expected to experienced this unprofessionalism and disrespect from a Holiday inn Staff members. This place is Ghetto and need some reevaluating on their staff. It’s a great Disgrace to the company brand I’m fully convinced they just hired anyone off the streets with mental illness issues and no form of conduct. Just blatant disrespect right in front of customers.
Negatives:
It’s decent
Review
Never will go back again
Review
reception staff was very helpfull...
Positives:
Holiday Inn Brooklyn Downtown is a lovely hotel close to trains, sites, shopping, restaurants. I had a good stay here.
Negatives:
I like everything.
Review
Holiday Inn Brooklyn Downtown is...
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