Best Western Cowichan Valley Inn
6457 Norcross Road
North Cowichan, BC 6C6, CA
North Cowichan, BC 6C6, CA
Best Western Cowichan Valley Inn welcomes four-legged guests at their pet-friendly accommodation. The pet fee is CAD $20 per pet, per night. The number of pets allowed is 2. Dogs only. Pet weight limit is 45 kg. *Dogs may not be left unattended in room. Dog potty area on property.
About This Property
Best Western Cowichan Valley Inn has a seasonal outdoor swimming pool, fitness center, a garden and restaurant in Duncan. This 3-star hotel offers a 24-hour front desk, an ATM and free WiFi. Guests can have a drink at the bar. All guest rooms come with air conditioning, a flat-screen TV with cable channels, a fridge, a coffee machine, a shower, free toiletries and a closet. Featuring a private bathroom with a bath and a hairdryer, some rooms at the hotel also feature a city view. At Best Western Cowichan Valley Inn the rooms come with bed linen and towels. A business center and vending machines with snacks and drinks are available on site at the accommodation. Maple Bay is 6.3 miles from Best Western Cowichan Valley Inn, while Mill Bay Ferry Terminal is 16 miles from the property. Maple Bay Seaplane Base Airport is 8.1 miles away.
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Check in / Check out
Check in time:
4:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM Or Cash Withdraw On Site
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- Bar
- Bathtub
- Blackout Curtains
- CCTV Security In Common Areas
- Carpeting
- Cashless Payment Available
- Cleaning Products Available
- Closet
- Coffee Shop
- Coffee/tea Maker
- Concierge Services
- Daily Disinfection
- Daily Housekeeping
- Desk/workspace Available
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fan
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Free Face Masks
- Free Parking
- Free Wi-Fi
- Garden
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Heating In Public Area
- Hiking
- Hygiene Certification
- Individually-wrapped Food Options
- Ironing Amenities
- Kitchen
- Kitchenware
- Korean
- Laundry Services
- Linens
- Meeting/Banquet Facilities
- Microwave
- Mobile App For Room Service
- Non-Smoking Rooms Available
- Non-smoking Property
- Off-Site Parking
- On-site Parking
- Outdoor Pool
- Outdoor Recreational Features
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Professional Cleaning Services
- Protective Screen Or Physical Barriers In Appropriate Areas
- Radio
- Refrigerator
- Restaurant(s)
- Room Service
- Room Towels Provided
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Separate Shower/bathtub
- Shared Kitchen
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Sleep Comfort Items
- Smoke Alarms
- Socket Near The Bed
- Soundproof Rooms Available
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- TV & Movies/Shows
- Telephone
- Toiletries Provided
- Vending Machine
- Wake Up Call
- Wheelchair Accessible
Recent Reviews
Review
Superb
Positives:
Room was okay
Negatives:
Watched guys spill beer in elevator and still sticky 3 days later. Same with beer bottle they left in hallway on 2nd floor. Obviously nobody checks halls or elevator. Breakfast was awful. Timmys right next door. Go there.
Review
At least the room was...
Review
Nice
Negatives:
Stayed for 2 nights, 1st night no hot water and second night was told there would be no power but yet I paid full price.... not impressed and will not be going back.
Review
Terrible
Review
Superb
Positives:
Breakfast was okay. The location was good for me.
Negatives:
The bathroom's condition was unacceptable (Rm. 105). There were several paint chips on the ceiling and mildew in the caulking around the shower pan. For this reason, I did not use the shower. Upon my departure, I brought these issues up with the manager and commented that this was not a $200.00 per day room! I received a "Comp Room Rev-Adj" of $50.00 after taxes, which netted me a $20.00 reduction on my total bill. An adjustment (comp) should have been applied to the room rate before taxes, not after. Ultimately, the compensation needed to be more adequate. Also, the cleaning staff would have been aware of these apparent issues; they did not spontaneously manifest just before my arrival. These routine maintenance issues could have been and should have been addressed long before I checked in.
Review
My stay in Duncan was...
Review
Very good
Positives:
The beds were clean and bath was good
Negatives:
The breakfast was scanty.
Review
It could have been better.
Positives:
Liked breakfast that’s a plus
Little on pricey side for location and room toiletries etc
Nice calm feel to facility
Front desk staff helpful
Negatives:
Price - for what we received
Should of been more toiletries
Room bordered on stale smell- Could do with some aeration - but pleasant feel too facility
Review
Loved breakfast - pleasant helpful...
Positives:
Clean
Negatives:
Music to loud from bar are
Review
We will be back
Review
Good
Positives:
Breakfast was awful. The bar, the bar food and the bar staff were awesome.
Negatives:
Checkin staff were grumpy and not present to deal with. They did not engage when saying good morning to them. Room was ok, but nothing to rave about and the room cleanliness was ok.
Review
The cost of the room...
Review
Superb
Review
Passable
Positives:
The rooms were cleaned well and there was no musky smell. The bed was large and comfortable. I loved the option of having a restaurant downstairs, it was so convenient.
Negatives:
I called the front desk over 10 times during my stay and they did not pick up any of my calls. There really needs to be some sort of customer service standard set for the reception. It was terrible!
I had a baby and had to go down every-time I had a simple question or needed extra stuff like a kettle or blankets.
The breakfast station could be better honestly.
Again, I have to emphasize on the reception really disappointing as it is the point of contact for guests.
They are friendly but there is more to the job than just being nice.
I asked the girl a question about late checkout she said she would ask her manager and call me to tell me then i had to come back down after 2 hours and ask the same question and got the answer within a few minutes. But i had waited 2 hours before then.
Review
Beautiful and clean rooms, Just...
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