Best Western Cowichan Valley Inn
6474 Trans Canada Hwy
Duncan, BC 6C6, CA
Duncan, BC 6C6, CA
Best Western Cowichan Valley Inn is pet friendly. The pet fee is CAD $20 per pet, per night. The number of pets allowed is 2. Dogs only. Pet weight limit is 45 kg. *Dogs may not be left unattended in room. Dog potty area on property.
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About This Property
Best Western Cowichan Valley Inn has a seasonal outdoor swimming pool, fitness center, a garden and restaurant in Duncan. This 3-star hotel offers a 24-hour front desk, an ATM and free WiFi. Guests can have a drink at the bar. All guest rooms come with air conditioning, a flat-screen TV with cable channels, a fridge, a coffee machine, a shower, free toiletries and a closet. Featuring a private bathroom with a bath and a hairdryer, some rooms at the hotel also feature a city view. At Best Western Cowichan Valley Inn the rooms come with bed linen and towels. A business center and vending machines with snacks and drinks are available on site at the accommodation. Maple Bay is 6.3 miles from Best Western Cowichan Valley Inn, while Mill Bay Ferry Terminal is 16 miles from the property. Maple Bay Seaplane Base Airport is 8.1 miles away.
Room Types
2 Queen Beds with Mini-Fridge (refundable)
1 King Bed With Mini-Fridge (refundable)
2 Queen Beds Room (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
4:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM/cash Machine On Site
- Accessible Parking
- Air Conditioning
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- Bar
- Breakfast Takeaway Containers
- Business Centre
- CCTV In Common Areas
- CCTV Outside Property
- Cashless Payment Available
- Daily Housekeeping
- Express Check-In/Check-Out
- Face Masks For Guests Available
- Facilities For Disabled Guests
- Family Rooms
- Fence Around Pool
- Fire Extinguishers
- First Aid Kit Available
- Fitness Centre
- Free Parking
- Free WiFi
- Garden
- Guest Accommodation Is Disinfected Between Stays
- Guest Accommodation Sealed After Cleaning
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heated Pool
- Heating
- Hiking
- Internet Services
- Key Access
- Key Card Access
- Kid Meals
- Laundry
- Lift
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Meeting/Banquet Facilities
- Mobile App For Room Service
- Non-smoking Rooms
- Non-smoking Throughout
- Outdoor Pool
- Outdoor Pool (seasonal)
- Parking
- Parking On Site
- Physical Distancing In Dining Areas
- Physical Distancing Rules Followed
- Picnic Area
- Property Is Cleaned By Professional Cleaning Companies
- Restaurant
- Screens Or Physical Barriers Placed Between Staff And Guests In Appropriate Areas
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Soundproof Rooms
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Swimming Pool
- Toilet With Grab Rails
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- Vending Machine (Drinks)
- Vending Machine (snacks)
- Wheelchair Accessible
- WiFi
- WiFi Available In All Areas
Recent Reviews
Review
Superb
Positives:
Breakfast was okay. The location was good for me.
Negatives:
The bathroom's condition was unacceptable (Rm. 105). There were several paint chips on the ceiling and mildew in the caulking around the shower pan. For this reason, I did not use the shower. Upon my departure, I brought these issues up with the manager and commented that this was not a $200.00 per day room! I received a "Comp Room Rev-Adj" of $50.00 after taxes, which netted me a $20.00 reduction on my total bill. An adjustment (comp) should have been applied to the room rate before taxes, not after. Ultimately, the compensation needed to be more adequate. Also, the cleaning staff would have been aware of these apparent issues; they did not spontaneously manifest just before my arrival. These routine maintenance issues could have been and should have been addressed long before I checked in.
Review
My stay in Duncan was...
Review
Very good
Positives:
The beds were clean and bath was good
Negatives:
The breakfast was scanty.
Review
It could have been better.
Positives:
Liked breakfast that’s a plus
Little on pricey side for location and room toiletries etc
Nice calm feel to facility
Front desk staff helpful
Negatives:
Price - for what we received
Should of been more toiletries
Room bordered on stale smell- Could do with some aeration - but pleasant feel too facility
Review
Loved breakfast - pleasant helpful...
Positives:
Clean
Negatives:
Music to loud from bar are
Review
We will be back
Review
Good
Positives:
Breakfast was awful. The bar, the bar food and the bar staff were awesome.
Negatives:
Checkin staff were grumpy and not present to deal with. They did not engage when saying good morning to them. Room was ok, but nothing to rave about and the room cleanliness was ok.
Review
The cost of the room...
Review
Superb
Review
Passable
Positives:
The rooms were cleaned well and there was no musky smell. The bed was large and comfortable. I loved the option of having a restaurant downstairs, it was so convenient.
Negatives:
I called the front desk over 10 times during my stay and they did not pick up any of my calls. There really needs to be some sort of customer service standard set for the reception. It was terrible!
I had a baby and had to go down every-time I had a simple question or needed extra stuff like a kettle or blankets.
The breakfast station could be better honestly.
Again, I have to emphasize on the reception really disappointing as it is the point of contact for guests.
They are friendly but there is more to the job than just being nice.
I asked the girl a question about late checkout she said she would ask her manager and call me to tell me then i had to come back down after 2 hours and ask the same question and got the answer within a few minutes. But i had waited 2 hours before then.
Review
Beautiful and clean rooms, Just...
Review
Pleasant
Review
Exceptional
Review
Very good
Positives:
Comfortable, clean room with needed. Pleasant staff.
Negatives:
Quality and setting of breakfast could be improved.
Review
Good clean hotel for a...
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