Divya Sutra Suites on Robson Downtown Vancouver

Cancellation Policy

Good news! Before Friday, Nov 15th, 2024 at midnight local hotel time (in Vancouver), you may cancel your reservation for a full refund. Between Friday, Nov 15th, 2024 at midnight and Sunday, Nov 17th, 2024 at midnight local hotel time (in Vancouver), you may cancel your reservation for a partial refund. After Sunday, Nov 17th, 2024 at midnight local hotel time (in Vancouver), you are not allowed to change or cancel your reservation. If you cancel your reservation after Nov 17, you will still be charged for the full amount.

Refund Policy

Any cancellation received within 2 days prior to arrival date will incur the first night charge. Failure to arrive at your hotel or property will be treated as a No-Show and will incur the first night charge (Property policy).

Photo Policy

The reservation holder must present a valid photo ID and credit card at check-in. The credit card is required for any additional hotel specific service fees or incidental charges or fees that may be charged by the hotel to the customer at checkout. These #START_PHOTO#charges#END_PHOTO# may be mandatory (e.g., resort fees) or optional (parking, phone calls or minibar charges) and are not included in the room rate.

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$1,700.82 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Charges may apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property does not accommodate bachelor(ette) or similar parties. Please inform Divya Sutra Suites on Robson Downtown Vancouver of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist. Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19). Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. A damage deposit of CAD 50 is required. The host charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note, reservation name holder must present at time of check-in along with his/her valid government issued photo ID and a valid major bank issued credit card used for making the reservation. If credit card payment does not go through then the reservation will be canceled right away. Pets are allowed on request only. Please be aware that a charge applies for early departures. Car rental services are available onsite, please check with property front desk for prices. Please note, construction is taking place in the nearby area during the day on weekdays. Per pet policy, Pets are permitted to weigh a maximum of 25 pounds. All pets should have a valid pet ID and vaccination card with them at all times. Pet owners are liable for any harm their pets may cause to others or the property. Pet owners are in charge of cleaning up after their pets. Visitors are not allowed in the guest rooms. If you intend to check in before 11 AM, please book your room one day in advance since early check-in is not guaranteed and is subject to availability. Subject to availability, there is a 25 CAD early check-in and late check-out fee.