Holiday Inn Express Hotel & Suites Ottawa West-Nepean

2055 Robertson Rd
Nepean, ON 8G3, CA

8.4 Rating | 2.5-Star Hotel |

Holiday Inn Express Hotel & Suites Ottawa West-Nepean welcomes pets at their pet-friendly accommodation. The pet fee is CAD $25 per night. *No pet weight limit. Dogs and cats are welcome. Pets may be left unattended in room. Dog potty area on property.

Rooms

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Amenities

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About This Property

This Nepean, Ontario hotel features rooms with refrigerators and free WiFi. A daily buffet breakfast is served. Downtown Ottawa within 20 minutes' drive. Holiday Inn Express Hotel and Suites Ottawa West- Nepean offers air-conditioned rooms with 32-inch, flat-screen TVs and work desks. In addition, a coffee maker, a hairdryer, and ironing facilities are provided. Guests of the Ottawa West Holiday Inn Express can work out in the gym or relax in the indoor pool. This hotel has a business center and barbecue facilities. Britannia Bay Beach is an 8-minute drive from Nepean’s Holiday Inn. Cedar Hill Golf and Country Club is 5.3 mi away. Ottawa MacDonald-Cartier Airport is 12 mi away.

Room Types

Standard Room (refundable)

Standard Room - Free WIFI, Free Breakfast, Fridge, and Microwave.
Sleeps up to 2
Free cancellation
The pet fee is CAD $25 per night, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$143.32

nightly

$1,014.12 total

for 6 rooms

includes taxes & fees

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Room Details

Policies

Cancellation Policy

Good news! Before Sunday, Nov 24th, 2024 at midnight local hotel time (in Toronto), you may cancel your reservation for a full refund. Between Sunday, Nov 24th, 2024 at midnight and Monday, Nov 25th, 2024 at midnight local hotel time (in Toronto), you may cancel your reservation for a partial refund. After Monday, Nov 25th, 2024 at midnight local hotel time (in Toronto), you are not allowed to change or cancel your reservation. If you cancel your reservation after Nov 25, you will still be charged for the full amount.

Refund Policy

Any cancellation received within 1 day prior to arrival date will incur the first night charge. Failure to arrive at your hotel or property will be treated as a No-Show and no refund will be given (Property policy).

Photo Policy

The reservation holder must present a valid photo ID and credit card at check-in. The credit card is required for any additional hotel specific service fees or incidental charges or fees that may be charged by the hotel to the customer at checkout. These #START_PHOTO#charges#END_PHOTO# may be mandatory (e.g., resort fees) or optional (parking, phone calls or minibar charges) and are not included in the room rate.

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$1,014.12 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. Charges may apply.

Important Information

Please inform Holiday Inn Express & Suites Ottawa West - Nepean, an IHG Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of CAD 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Guests who would like to book a King Suite with the hot tub must contact the hotel staff with a special request.

1 King Standard Mobility Accessible Roll In Shower (refundable)

1 King Standard Mobility Accessible Roll In Shower - Free WIFI, Free Breakfast, Fridge, and Microwave.
Sleeps up to 2
Free cancellation
The pet fee is CAD $25 per night, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$143.32

nightly

$1,014.12 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$1,014.12 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. Charges may apply.

Important Information

Specialty Room (refundable)

Specialty Room - Free WIFI, Free Breakfast, Fridge, and Microwave.
Sleeps up to 2
Free cancellation
The pet fee is CAD $25 per night, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$162.39

nightly

$1,149.00 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$1,149.00 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. Charges may apply.

Important Information

1 King Suite Sofa Bed (refundable)

1 King Suite Sofa Bed - Free WIFI, Free Breakfast, Fridge, and Microwave.
Sleeps up to 2
Free cancellation
The pet fee is CAD $25 per night, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$163.58

nightly

$1,157.40 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$1,157.40 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. Charges may apply.

Important Information

1 King Suite Jetted Tub (refundable)

1 King Suite Jetted Tub - Free WIFI, Free Breakfast, Fridge, Microwave, and Whirlpool.
Sleeps up to 2
Free cancellation
The pet fee is CAD $25 per night, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$179.09

nightly

$1,267.14 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$1,267.14 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. Charges may apply.

Important Information

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

Check in / Check out

Check in time: 4:00PM

Check out time: 12:00PM

Features and Amenities

24-Hour Front Desk
ATM Or Cash Withdraw On Site
Air Conditioning
Air Conditioning In Public Area
Alarm Clock
BBQ Facilities
CCTV Security In Common Areas
Car Rental Available
Cashless Payment Available
Chinese [Mandarin]
Cleaning Products Available
Closet
Clothes Drying Rack
Coffee Shop
Coffee/tea Maker
Concierge Services
Contactless Check-in/out
Convenience Store
Currency Exchange Service
Daily Disinfection
Daily Housekeeping
Desk/workspace Available
Electric Vehicle Charging Station
Elevator
English
Express Check-In/Check-Out
Facilities For Disabled Guests Available
Family Rooms
Fire Extinguishers
Fireplace
First Aid Kit Available
Fitness Center
Free Breakfast
Free Face Masks
Free Parking
Free Wi-Fi
French
Garden
Gift/souvenir Shop
Golf Course
Guests Can Opt-out Of Daily Cleaning Service
Hair Dryer
Hand Sanitizer In Guest Accommodation And Key Areas
Heating
Heating In Public Area
Hygiene Certification
Individually-wrapped Food Options
Indoor Pool
Invoices
Ironing Amenities
Kitchen
Laundry Services
Linens
Luggage Storage & Lockers
Meeting/Banquet Facilities
Non-Smoking Rooms Available
Non-smoking Property
On-site Parking
Outdoor Recreational Features
Pets Allowed (charges May Apply)
Physical/social Distancing Guidelines
Polish
Protective Screen Or Physical Barriers In Appropriate Areas
Radio
Refrigerator
Restaurant(s)
Room Service
Room Towels Provided
Safety Chain And/or Latch On Doors Available
Safety Deposit Box
Separate Shower/bathtub
Shared Kitchen
Shops On Site
Smoke Alarms
Socket Near The Bed
Spanish
Staff Follow All Safety Protocols As Directed By Local Authorities
Staff Trained In Safety Protocol
TV & Movies/Shows
Telephone
Temperature Check For Guests And Staff
Tennis Court & Equipment
Toiletries Provided
Trash Cans
Vending Machine
Wake Up Call
Wheelchair Accessible

Recent Reviews

Laura solo traveller November 21, 2024

Negatives: They offer pet friendly stays, but do not offer pets friendly rooms. The rooms are carpeted, and the staff is unfriendly when you have a pet with you and are constantly avoiding your glance when you walk by them so although they say they are a pet friendly they don’t want your pets there I was made feel most unwelcome.

Review

Good

Ali review category business travellers November 19, 2024

Review

Very good

Shahin family with young children November 18, 2024

Review

Superb

Beaudry family with young children November 18, 2024

Positives: Staff

Negatives: We were in room 324 and as soon as we got off the elevator, we could smell cigarette smoke

Review

Pleasant

Reaghan young couple November 10, 2024

Review

Very good

Linda young couple October 29, 2024

Review

Very good

Daryoush review category business travellers October 28, 2024

Review

Disappointing

Ann family with young children October 27, 2024

Positives: good

Negatives: smell coming off the air conditioning unit

Review

a lightening raid on Ottawa

Vivek family with young children October 27, 2024

Review

Exceptional

Debora young couple October 26, 2024

Positives: The staff was friendly and helpful. A special shout out to Santiago who made sure I got the room I needed for my disability.

Negatives: The only suggestion I have is in the handicapped bathroom, reposition the soaps, shampoos, and lotions in a place where a person in a wheelchair can reach them, whether at the sink or in the shower. Fortunately, I had my husband with me to help me reach these, but an individual would not be able to reach them on their own.

Review

Exceptional

Tony young couple October 18, 2024

Review

Superb

Tarang review category business travellers October 17, 2024

Review

Superb

Terry young couple October 16, 2024

Positives: Location

Review

Good

Jane family with young children October 15, 2024

Positives: Convenient location. Close to relatives home.

Review

The staff was accommodating and...

Abdelhakim review category business travellers October 11, 2024

Review

Superb

Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.

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