The Westin Ottawa
11 Colonel By Drive
Ottawa, ON 9H4, CA
Ottawa, ON 9H4, CA
The Westin Ottawa is pet friendly. Pets stay free! Dogs only. Pet weight limit is 32 kg. *Pets are not allowed to be left unattended in room. Dog potty area nearby.
About This Property
Featuring an indoor pool, the Westin Ottawa is located next to the Rideau Center Shopping Mall and the Shaw Center. The nonsmoking hotel offers a restaurant, bar, and free public WiFi. Every guest room at the Ottawa Westin is equipped with a 50" flat-screen TV. In-room films are also provided. A hot tub and fully equipped fitness center are offered at the Westin Ottawa hotel. Squash Courts, floral services, and a 24-hour business center are all available. The hotel also features 2 on-site restaurants, Daly’s and the Shore Club. From May to September, bicycle hires are available for a fee that benefits a local children's hospital. The Ottawa Art Gallery is 5 minutes’ walk away from the Westin Ottawa hotel. The University of Ottawa is 15 minutes’ walk away from the hotel and Parliament Hill is also within walking distance.
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Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM Or Cash Withdraw On Site
- Accessibility Meeting Spaces Available
- Accessible Bathtub Available
- Accessible Entrance To Swimming Pool
- Accessible Parking
- Accessible Registration Desk Available
- Accessible Rooms Through Interior Corridor Available
- Accessible Rooms With 32-inch Wide Door Opening Available
- Accessible Route To Business Center
- Accessible Route To Fitness Center
- Accessible Route To Guest Rooms
- Accessible Route To The Registration Desk Available
- Accessible Shower Available
- Accessible Toilet
- Accessible Vanities Available
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- Allergy-free Rooms Available
- Audible Alarm
- Bar
- Bathrobes
- Bicycle Rental (charges May Apply)
- Blackout Curtains
- CCTV Security In Common Areas
- Car Rental Available
- Cashless Payment Available
- Cleaning Products Available
- Closed-caption TV
- Closet
- Coffee Shop
- Coffee/tea Maker
- Complimentary Drinking Water
- Concierge Services
- Contactless Check-in/out
- Convenience Store
- Currency Exchange Service
- Daily Disinfection
- Daily Housekeeping
- Deadbolt On Doors Available
- Designated Smoking Area
- Desk/workspace Available
- Doorman
- Electric Vehicle Charging Station
- Electronic Room Key
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fireplace
- First Aid Kit Available
- Fitness Center
- Flashing Door Knocker Available
- Food Delivery
- Free Face Masks
- Free Wi-Fi
- French
- Gift/souvenir Shop
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Hearing Accessible Room And/or Kit Available
- Heating In Public Area
- Hiking
- Hot Tub/Whirlpool
- Hygiene Certification
- Individually-wrapped Food Options
- Indoor Pool
- Invoices
- Ironing Amenities
- Kitchenware
- Laundry Services
- Lever Handles On Door Available
- Lowered Deadbolt On Doors Available
- Lowered Electrical Outlets Available
- Lowered Night Guard On Doors Available
- Lowered View Port In Doors Available
- Luggage Storage & Lockers
- Main Entrance
- Massage Services
- Meeting/Banquet Facilities
- Microwave
- Mobility Accessibility Available
- Non-Smoking Rooms Available
- Non-slip Grab Bar Available
- Non-smoking Property
- Off-Site Parking
- On-site Accessible Restaurants/lounges
- On-site Parking
- Parking Available
- Parking Available (charges May Apply)
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Poolside Bar
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Restaurant(s)
- Room Service
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Self-closing Doors Available
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shops On Site
- Smoke Alarms
- Sofa
- Spa Services
- Spa/sauna
- Squash
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- TTY/TDD Compatibility Available
- TV & Movies/Shows
- Telephone
- Temperature Check For Guests And Staff
- Ticket Services
- Toiletries Provided
- Tour Services
- Valet Parking (charges May Apply)
- View Port In Door Available
- Visual Alarms
Recent Reviews
Positives:
Front desk staff was wonderful. Great location.
Review
Exceptional
Review
Exceptional
Positives:
It was so amazing to be at the hotel.
Negatives:
Nothing
Review
Best hotel in the city
Positives:
Was so nice with a city view.
Negatives:
Nothing
Review
I liked the hotel.
Positives:
Requested Parliament View and what a view it was, thank you. We were there for our wedding night in 1984. A lot of upgrades made since then, thank you. Loved the bathroom.
And you elevators - very interesting. Haven't seen anything like it. And very smooth.
Negatives:
There wasn't milk or cream available for coffee. No shower cap. Need longer/bigger towels - and more.
Review
Very pleasant. From the Valet...
Positives:
the staff tried really really hard to accommodate wife's needs as a disabled person maintenance staff went above and beyond to assist as best they could ..... once again great staff once room issue was noted
they offered the correct room the following day but we had everything set up and she was not in a mood to move as we couldn't see the disability room first better the devil you know then the one you don't
she was content to stay in first room so my back is sore from transferring her ( no grab bars in washroom )
and we moved on with trip
Negatives:
the room we booked through Booking.com....then confirmed booking with hotel it was not what we received despite booking months in advance with prepayment too and calling the hotel directly three weeks before with confirmation and additional funds offered .This was not a money thing it was a hotel and Booking.com not caring about the needs of others
(the disabled ) until i got there and made a fuss and went through and worked on solutions for them .......
frankly Booking.com should have the ability to book rooms for disabled veterans with hotels and others through their portal
its a line or two of code ..........folks
i am going to request a partial refund from Booking.com and see though I don't expect much from Booking.com
as the disabled only make up a small portion of the guests so much for giving for your country eh ........
Review
amazing staff and location lousy...
Positives:
Great location
Negatives:
Housekeeping bit hit and miss
Review
Beautiful room and view
Positives:
Location was great
Negatives:
Parking was challenging.
Review
Very good
Review
Exceptional
Positives:
The location is fantastic
Nice big room with a balcony and great view
Negatives:
Many reasons:
The bed is place next to either a lift or something that generates noise. One could hardly sleep with the noise going throughout the night. I spotted a lot of cobwebs on the ceiling and outside the balcony and over a dozen of small spiders in the room
Review
Big Room but Horrible Experience
Positives:
It was at a convenient location downtown. We liked that we could just leave our vehicles parked and just walk to see a lot of things near by.
Negatives:
We wish we had balconies.
Review
We had a great weekend,...
Review
Superb
Positives:
Location and Room view
Negatives:
The hair dryer is too old.
Review
Exceptional
Review
This guest did not leave comments about this hotel.
Positives:
The location was great and having access to the mall was great.
Negatives:
Not necessarily anything directly about property but more so the area , we’ve found it has so many homeless and drug out street people since our last visit , sadly it made us somewhat uncomfortable.
Review
Quick and enjoyable for the...
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