Best Western Plus Guildwood Inn

Negatives: Found a bed bug on top of the sheets almost immediately after entering the room the first night. Had me on edge the rest of the week

Negatives: Dislike: hotel is old and needs renovations to keep up with the other newer hotels on the strip, all doors are old and wooden, rooms have a slight older musty smell, toilets are low, décor is out of date, we had to carry our luggage up one flight as there was no elevator to 2nd floor on our wing, pool is nice but no deeper end, jetted tubs need to be upgraded as jets were weak and for a King Suite jetted tub should fit 2 people. Not sure who is at fault but when I booked on Booking.com, I booked a King Suite. When we arrived we were given a junior suite which was basically a hotel room. Our TV was not working as remote needed new batteries and the bed in the room was sunken so we asked to move. Oddly enough they upgraded us to the King Suite room we should have had in the first place. Not sure why this happened but Best Western needs to communicate with the hotels and booking.com so that people are getting the room they book on-line.

Negatives: No breakfast on weekends and you pay more? Makes no sense.

Negatives: No microwave

Negatives: Microwave in rooms would be so nice

Negatives: The lady at the front desk and the smelly room

Negatives: Someone arguing either in the hall or adjacent room at 2:45 but was no reflection on the hotel itself.

Negatives: 1. Bathroom smells of cigarette smoke. We don’t smoke and it’s a non-smoking room. 2. The air conditioner was on the fritz barely worked, and there was no air conditioning in the bedroom so we had to go and actually buy a fan from Walmart just to make the room not humid and hot. 3. People outside making noise until well after 1 o’clock in that room outside 4. Inconsiderate guest, slamming doors up until three and 4 AM, not getting any sleep or rest at all. 5. No parking at all after 10 6. Back door unlocked and no key entry at all all night.

Negatives: We booked 2 rooms we we walked up to our room on the first floor the door was part way open and when we went inside it smelled like cat urine we went back to the front desk and explained that the smell was really bad and the lady at the desk was arguing with me saying it can't be that bad rather than going to see. So I asked for another room and she said she didn't have any so I said I will have to go next door to another hotel and she said ok as I was walking out there was another guy named Harry said please let me check for you Sir and found me another room and we ended up staying there.