Best Western St. Catharines Hotel & Conference Centre
2 North Service Road
St Catharines, ON 4G9, CA
St Catharines, ON 4G9, CA
Best Western St. Catharines Hotel & Conference Centre welcomes four-legged guests at their pet-friendly accommodation. The pet fee is CAD $30 per pet, per night. The number of pets allowed is 2. Pet weight limit is 36 kg. *Dogs, cats and other pets are welcome. Pets may not be left unattended in room. Dog potty area on property.
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About This Property
This hotel, located near downtown St. Catherine’s, Ontario, is 12 mi from Niagara Falls. It features a mini-golf course, an indoor and an outdoor pool, an on-site restaurant, and a daily breakfast. The stylishly decorated rooms at the Best Western St. Catharines Hotel & Conference Center have free Wi-Fi and a flat-screen TV with cable. The rooms are also equipped with a microwave and a refrigerator. The on-site Wrigleys Sports Bar and Lounge serves breakfast, lunch, and dinner. Guests at Best Western St. Catharines Hotel can start their day with a workout in the fitness center. The hotel’s sauna or spa are great places to relax afterwards. Niagara-on-the-Lake is less than a half-hour’s drive from the St. Catharines Best Western. Fairview Golf course is a 3-minute drive away. Brock University is 15 minutes drive away. Be sure to try our new Peloton Bike and Treadmill, now available in the fitness center!
Room Types
Accessible - 1 King, Mobility Accessible, Roll In , Non-Smoking (refundable)
2 Queen Beds - Non-Smoking, Poolside, Full Breakfast (refundable)
2 Queen Beds - Non-smoking, Full Breakfast (refundable)
1 King Bed, Non-Smoking, Executive Room, Work Desk, Microwave And Refrigerator, (refundable)
1 King Bed - Non-Smoking, Sofabed, Full Breakfast (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
4:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- ATM Or Cash Withdraw On Site
- Air Conditioning
- Air Conditioning In Public Area
- Airport Shuttle (charges May Apply)
- BBQ Facilities
- Babysitting/Child Services
- Balcony/terrace
- Bar
- Bicycle Parking
- Cashless Payment Available
- Cleaning Products Available
- Coffee/tea Maker
- Concierge Services
- Contactless Check-in/out
- Currency Exchange Service
- Daily Disinfection
- Daily Housekeeping
- Desk/workspace Available
- Doorman
- Electric Vehicle Charging Station
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Breakfast
- Free Face Masks
- Free Parking
- Free Wi-Fi
- French
- Garden
- Gift/souvenir Shop
- Golf Course
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hot Tub/Whirlpool
- Hygiene Certification
- Individually-wrapped Food Options
- Indoor Pool
- Ironing Amenities
- Kitchenette
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Massage Services
- Meeting/Banquet Facilities
- Microwave
- Mini Golf
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Outdoor Pool
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Restaurant(s)
- Room Towels Provided
- Russian
- Safety Deposit Box
- Separate Shower/bathtub
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shops On Site
- Shuttle Service (charges May Apply)
- Smoke Alarms
- Sofa
- Spa/sauna
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- TV & Movies/Shows
- Telephone
- Toiletries Provided
- Vending Machine
- Wake Up Call
- Wheelchair Accessible
Recent Reviews
Review
Poor
Positives:
Close to nearby highway.Good breakfast.
Negatives:
A little dated.Room was dusty.
Review
Overall a good stay.
Review
Very poor
Positives:
Room was disgusting, and man at the front door lied to me upon check-in, insuring that I would be able to book a second night. the next morning arrived, and suddenly no rooms were available and I had no choice but to move hotels.
Review
Way overpriced for a low budget room and staff experience.
Positives:
The hotel was very clean and the staff were very pleasant and helpful. The breakfast buffet was fresh, hot and delicious.
Review
Superb
Positives:
Front desk staffer was very kind and helpful. The free EV charger was also a great convenience! Breakfast was good.
Negatives:
Bathroom may need a reno, but was overall clean and in good order.
Positives:
Absolutely nothing
Negatives:
We are family with 2 small kids, booked this hotel because they have pool and hot tub to spend some time on Thanksgiving long weeked. After booking, I sent a msg to the property that we are coming with 2 dogs and would like ground level room. At the check in theybsaid they dont have ground level so we got 2nd floor room. The elevator area is very small, you have to open 3 doors with your baby's stroller to get to your room, non of them has automatic push button, people were holding doors for me so I can get out/in. We got to the pool it was super cold in there I asked the lady there if its possible to turn off the vents on top of us because its very cold, she said no its impossible it has to be on. The hot tub was closed because of the cleaning at 7pm while the pool opened till 9. Why dont you clean before or after the hours, why your guests dont get to enjoy the hot tub while staying in your hotel?? We went to the room to warm up so I turned on the heat and omg! It smelled like something burnt inside so i had to turn it off and get downstairs to complain about the smell. The front desk said awe we are sorry it's just because you were the first person to turn it on on heat after a while nobody used the heat (what??? Really?) They offered me a ground level room (now they do have a room for me, yay!) I had to pack everything to move to another room! It was already 9pm. So I had to keep my kids awake to move to another room. They fell asleep around 11pm and of course we missed the breakfast which was open till 10am because everybody were sleeping after such crazy evening. In the morning I asked the manager to compensate us for the horrible stay they refused. When I asked why the pool was so cold she said we ordered a heating part but it hasn't arrived yet. Then I asked why the heater in the room was so dirty she said its OK its not that dirty and the smell was not from this.
Review
Stay away from this disgusting hotel
Positives:
Nothing
Negatives:
The hotel staff are negligent and flat out lie about what they offer or provide fake resolutions to major issues. Such as maintenance and in room amenities not working like the fridge I had breast milk stored in. I was told the fridge was absolutely fine and even when I pressed the issue I was ignored and told thats how it should be and its complete fine. I was told the freezer compartment worked completely fine. So there I went putting my daughters only source of nutrients in this so called working fridge. Sure enough by the next day it was melted. Making the shelf life of the milk 24 hours is kept refrigerated which I didnt have because it didnt work !!! So I was bake to make a few bottles because thats all I had and get ice from the machine and toss it in a small cooler I had. The rest was trash ! A lot of the thawed milk was already getting to room temperature because the fridge never worked. They checked it and said itll be cold give it a few hours. When that didnt happen I called again. I kept getting reassurance and then finally dismissed and ignored. I asked for the manager and wasnt allowed to speak to them. I had to drive two hours home and get more frozen milk because I was taking medication that I couldnt feed my baby. It was a nightmare and nobody cared Ive tried to reach out to the hotel and they have spat in my face.
Review
Stay anywhere but here
Review
Very good
Review
Very good
Positives:
staff was professional and respectful and very helpful
Negatives:
it was all good
Review
Exceptional
Review
Perfect
Positives:
The location with an easy on and easy off the highway was perfect for our motorcycle group. Near several good choices for dining and right next door to the Costco Business Center.
Negatives:
The location of my room was quite a walk from reception. The U shape of the building makes some rooms too far for older guests.
Review
Good hotel, great location, good price point
Review
Perfect
Review
Pleasant
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