Best Western Innsuites Phoenix Hotel & Suites
1615 East Northern Avenue
Phoenix, AZ 85020, US
Phoenix, AZ 85020, US
Best Western Innsuites Phoenix Hotel & Suites is pet friendly. Pet fee is USD $20 per day with a USD $100 per week maximum. The number of pets allowed is 2. Pet weight limit is 80 lbs. *Dogs may be left unattended in room. Dog potty area on property.
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About This Property
Experience an abundance of unparalleled facilities and features at Best Western InnSuites Phoenix Hotel and Suites. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel.Visitors can take advantage of complimentary parking directly at the hotel. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere.Smoking is limited to specified smoking zones. Begin your holiday on a high note. At Best Western InnSuites Phoenix Hotel and Suites, your mornings are greeted with a delightful, free breakfast. Throughout the day and evening, grab a bite to eat from hotel's self-service vending machines whenever you please.Indulge in the numerous pursuits available at Best Western InnSuites Phoenix Hotel and Suites. Each day at hotel, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps.For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.
Room Types
1 King Bed (refundable)
2 Queen Beds (refundable)
Executive 1 King Bed Suite (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
4:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- BBQ Facilities
- Blackout Curtains
- CCTV Security In Common Areas
- Cashless Payment Available
- Coffee/tea Maker
- Complimentary Drinking Water
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Desk/workspace Available
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Free Breakfast
- Free Parking
- Free Wi-Fi
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hygiene Certification
- Ironing Amenities
- Laundry Services
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Outdoor Pool
- Outdoor Recreational Features
- Pets Allowed (charges May Apply)
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Safety Deposit Box
- Separate Shower/bathtub
- Smoke Alarms
- Spanish
- Staff Trained In Safety Protocol
- TV & Movies/Shows
- Telephone
- Toiletries Provided
- Vending Machine
- Wake Up Call
- Wheelchair Accessible
Recent Reviews
Positives:
Location
Negatives:
-Only 1 washcloth when first checked in. Had to go to desk to get.
-No safe in room.
-Bare minimum of towels - most places provide 4 of each per day.
-Covid is over - daily room make up should be standard, not something that needs to be requested, then isn't done until after 3.
-Hot tub didn't work
-There were 2 empty beer cans in the planter by the pool on Monday when we checked in and they were still there Wednesday when we checked out- obviously they don't care about cleaning the pool area.
Review
Passable
Positives:
Location OK.
Negatives:
Room door did not work properly, we had to call staff for help but it did not work again the next day. Bath tower ran out. we had to re-use the wet tower We also found a cockroach-like bug beside the bed :(
Review
Not a good decision to...
Positives:
Relatively close to the places we needed to go to. Easy access to the freeways
Negatives:
We were put in an old run down handicapped room. The shower head was broken, the toilet adapter was rusted, and the room was 4 feet from the ice machine which made noise 24/7
Review
Not the best stay we...
Positives:
We stay here every time we visit our daughter
its centerly located for us
breakfast is ok
Review
Exceptional
Positives:
Comfy beds. Nice location.
Negatives:
I was there for 11 nights and they only serviced my room once. They only gave us 1 washcloth to start with. I had to scrounge almost every day to try to get more and most of the time they didn't have them. Always out of pool towels too so only got in pool once. The air filter in room was so dirty we got sick. When we left the room we felt better but every time we came back we got congested and were coughing and sneezing constantly.
Review
Disappointed
Positives:
Staff was friendly, continental breakfast, good price
Negatives:
Did not have enough blankets
Review
Good
Review
Exceptional
Positives:
Staff on reception extremely helpful with our room change request, beds very comfy! Room clean and tidy. Breakfast basic and self serve but included in price. No Wi-Fi in room first night but improved for second night.
Negatives:
Bit more of a choice at breakfast other than that nothing
Review
Good value for money short...
Positives:
Comfortable bed. Really excellent breakfast.
Negatives:
Being allocated an accessible unit was upsetting; cannot understand how this happened. Aircon noisy. WiFi not working. The real downer was the evening receptionist - surly, unhelpful, absorbed in her phone and seeing customers as an annoyance. In our view she was totally unacceptable as a receptionist and urgently needs some restraining.
Review
Unusual spoilers for a Best...
Positives:
Great breakfast. Comfortable bed.
Negatives:
Wifi was out. Housekeeping only after 4th day.
Review
Very good
Review
Superb
Negatives:
I stayed at the hotel for 4 nights and requested a receipt for my travel reimbursement. I have reached out to the hotel many times and no message was ever returned. I do not understand why the hotel does not issue a receipt.
Review
Bad
Positives:
Pool
Negatives:
Wi-Fi was terrible and could not get it unless in reception area
Review
Very good
Positives:
Typical BW hotel. You know what you’re going to get and it delivers. Starbucks right next door for the morning coffee.
Negatives:
Probably needs a refurb but it’s ok.
Review
For one night it does...
Positives:
Beds were very comfortable. Very handy to have wahing & drying facilites for Cloathes. Staff were helpful. It was also convenient to have an ATM machine.
Negatives:
Pillows were very soft & lumpy. Breakfast was poor and could do with a wider variety of options.
Review
Good
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